Viewing all customer Discussions for:
Door & Window
Home Owner
Herndon, VA
Nov 23, 2015
Home Owner from Herndon, VA
Nov 23, 2015
Tilt Latches
windows installed in 1987/1988 by builder (Globe Homes) no identifiable manufacture markings Appears to be only one screw and a small slide lever in the back.
Quick Learner
Florida
Nov 23, 2015
Quick Learner from Florida
Nov 23, 2015
Correct channel balance for sash weight
I have a 23 inch balance with a number 2230 off a sash that weighs 17.2 pounds and a 17 inch balance with a number 1620 off a sash that weighs 9.2 pounds. Since these are close to the maximum weight allowed, should I order the the 2230 and 1620 or should I order the next size 2240 and 1630. Th ... (cont.)
Home Owner
Kirkland, WA
Nov 23, 2015
Home Owner from Kirkland, WA
Nov 23, 2015
Help identifying a window lock and keeper
Attached are photos of the part installed and removed (on 1/10" graph paper). The only marking is a "MDC 5" stamped inside the outline of Texas. The lock screw holes are 2-1/16" apart, like several of your locks, and the lock is 2-13/16" long and 1-5/16" from front to back. The keeper is 2-1/4 ... (cont.)
Quick Learner
Santa Ana, CA
Nov 23, 2015
Quick Learner from Santa Ana, CA
Nov 23, 2015
Bracket that bungee connects to for lifting single hung window . Windowmaster single hung
Top of the window bungee connects to plastic bracket. This bracket is broken. Bungee will not hold on any longer. Where can I get this bracket. Two on each window top left and fight side.
Handy Person
Smithfield, VA
Nov 23, 2015
Handy Person from Smithfield, VA
Nov 23, 2015
Croft latches
I have Croft vinyl windows and need some replacement latches. I have purchased some, but they do not fit because of a little knob on the side that slides in the groove. It binds. I need latches that slide in smoothly for these Croft windows. Any suggestions or remedies? Thanks.
Home Owner
Nov 23, 2015
Home Owner
Nov 23, 2015
How many rollers come with 87-219
Does the 87-219 come with 2 rollers?
Home Owner
Philadelphia, PA
Nov 23, 2015
Home Owner from Philadelphia, PA
Nov 23, 2015
What's the purpose of a balance shoe?
What's the purpose of a balance shoe? I am trying to select new balance, I don't have a true original. The top seems to be a 19-002, but I don't know how to determine the correct shoe. How far is the shoe supposed to stick out from the balance? I am also purchasing sash guides, your 18-033 is probab ... (cont.)
Professional
Placentia, California
Nov 23, 2015
Professional from Placentia, California
Nov 23, 2015
Probably Jeld-Wen vinyl window roller. Can you get them?
Probably Jeld-Wen. The door has a sticker, but the windows do not. These are longer than most similar rollers I have seen. 2" long where most others max out at around 1-1/2". Sorry for the fuzzy one. The rail they sit on looks almost flat, but these wheels seem slightly concave. They have mult ... (cont.)
Home Owner
Las Vegas Nevada
Nov 23, 2015
Home Owner from Las Vegas Nevada
Nov 23, 2015
hole covers for windows
I'm looking to replace all covers I can't find them hope you could help me I sent an image
Quick Learner
Maine
Nov 23, 2015
Quick Learner from Maine
Nov 23, 2015
SNAP IN WINDOW GLAZING
THIS MEASURES 1/4 HIGH X 1/2 WIDE. Can you identify by the picture please?
Contractor
Wareham, MA
Nov 20, 2015
Contractor from Wareham, MA
Nov 20, 2015
Care Free Double Hung pivot pin
Customer has a Care Free Double Hung Window. Looking for tilt pins that go into cam block.
Quick Learner
Hyatttsville Maryland
Nov 20, 2015
Quick Learner from Hyatttsville Maryland
Nov 20, 2015
Sliding Doors
I am looking for eight rollers and tracking that is 113 1/4 inches long and 4 1/2 inches wide.The roller assembly is 1 13/16 in height, 4 1/2 inches long and 13/16 inches across the top. There are 3 holes on the top and 3 holes on the right side of the roller assembly.
Home Owner
Dudedin,Fl
Nov 20, 2015
Home Owner from Dudedin,Fl
Nov 20, 2015
Window adj. tool
I have BB740B windows in my house is this the proper tool for adjusting?
Quick Learner
WI
Nov 20, 2015
Quick Learner from WI
Nov 20, 2015
plunge pin screen holders
I'm looking for a lunge pin that is all aluminum, do you have any. The plastic cap on the regular ones becomes brittle quickly and cracks and breaks off. Thank You Cindy
Contractor
New York
Nov 20, 2015
Contractor from New York
Nov 20, 2015
Replacement Window Balancer
Need to replace about 300 of these. picture attached of balancer
Handy Person
Ohio
Nov 20, 2015
Handy Person from Ohio
Nov 20, 2015
Storm Door Glass Retaining Strip
I am trying to replace the retaining strips on my storm door. It is an old door and I do not know the manufacturer. There are no markings on the door or frame that indicate a manufacturer. Please refer to attached PDF for a sketch of the strip. Thank you for your help. Mark
Home Owner
California
Nov 20, 2015
Home Owner from California
Nov 20, 2015
Correct Replacement Channel Balance
Hello, I seem to have the correct size channel balance selected, but I require your assistance in selecting the correct spring. The numbers stamped on the channel balance are 26-3 FD5 CMC 87. Your assistance is greatly appreciated. Best regards, Ken
Home Owner
Fairport, NY
Nov 20, 2015
Home Owner from Fairport, NY
Nov 20, 2015
snap in vinyl window glazing
There are no markings on the windows, which are original installation wood windows approximately 45 years old. The vinyl glazing inserts appear to have begun to warp and shrink from sun exposure over the 45 years. The storms are now covered with a low-e screening material to reduce the impact of t ... (cont.)
Quick Learner
Pendleton IN
Nov 19, 2015
Quick Learner from Pendleton IN
Nov 19, 2015
Tilt Window Latch
We need your help in identifying a tilt window latch. WE are in need of 4 left and 1 right latch. Terry
Home Owner
Pleasanton, CA
Nov 19, 2015
Home Owner from Pleasanton, CA
Nov 19, 2015
Pivot Balance Shoe for Polybau windows
Hello - I have Polybau windows and one of the Pivot Shoes has broken. Appears your P/N 15-218 is closest match, with same length (2 1/4"), same width (31/32"), and same upper-half depth (3/8"). But the lower half of my pivot shoe has a depth of 9/16". Will the 15-218 expand to 9/16"? If not, c ... (cont.)