Viewing all customer Discussions for:
Door & Window

Quick Learner
Nov 24, 2015
Quick Learner
Nov 24, 2015
Caldwell channel balance
Hi - I've figured out that I need a couple of 23" Series 350 Channel Balances (with the included shoe and top), but I don't see a stamp option anywhere on the old balances indicating the sash weight range. If I simply weigh the sash itself will that work for figuring out the range? Thanks ... (cont.)
Quick Learner Tool, Texas
Nov 24, 2015
Quick Learner from Tool, Texas
Nov 24, 2015
Sliding Glass Patio Door Replacement Roller Assembly
I am seeking replacment roller assemblies for my sliding glass patio doors. The assembly seems to have a 1-5/16 concave roller on ball bearings. It is attached to a slightly trapazoid piece of metal with a rivet at the top of the opposite end which is the pivot point for the adjustment assembly. The ... (cont.)
Quick Learner WV
Nov 24, 2015
Quick Learner from WV
Nov 24, 2015
Grille Clips
Hello, Looking for these clips. The local building supply gave us some that aren't the same and will not stay wedged in the window. I'm sending a photo of the one's I need. They have a bend that helps secure them to the windows. Appreciate your time. Rob
Landlord Philadelphia pa
Nov 24, 2015
Landlord from Philadelphia pa
Nov 24, 2015
Quick Learner Bronx, NY
Nov 24, 2015
Quick Learner from Bronx, NY
Nov 24, 2015
Need a wider screw
I have a window where the existing pivot bar doesn't reach the shoe any more. The window has bowed. I HAVE the 26-040 pivot bar. I want to move to the 26-089 so I can move to a different hole, giving me an extra 3/4" of reach into the shoe. However, I bought self-tapping screws with the 26-089 ... (cont.)
Contractor St. Louis, MO
Nov 24, 2015
Contractor from St. Louis, MO
Nov 24, 2015
Pivot pins and tilt latches for Simonton Window
need 2 pivot pins and 2 tilt latches (lower sash) for Simonton window installed approx. 2002. Both pins are missing so don't know which ones are needed. Same with tilt latches - both broken. All parts are for lower sash. Thanks
Home Owner Napa, CA
Nov 24, 2015
Home Owner from Napa, CA
Nov 24, 2015
Need to identify a part to replace
Hi, I am looking to replace the entire awning operator piece for a Viking 9700 series window that was originally purchased in 1997. It is for a 2'x2' vinyl window. I attached a picture. The crank piece stripped out of the main piece and I was hoping to replace the entire thing. I can't find any ... (cont.)
Home Owner Danville
Nov 24, 2015
Home Owner from Danville
Nov 24, 2015
Balance Help
I am trying to order replacement window channel balances. I have identified them to be series 385 (15-005 on top and 14-004 on bottom). They are 1/2 inch. one window is 39 1/2 by 29 and the other is 29 3/4 and 33 1/2. Would the same size balance be used for both windows? The length of the balance i ... (cont.)
Quick Learner
Nov 24, 2015
Quick Learner
Nov 24, 2015
Sliding door hinges
I'm looking for 2 hinges to replace the one seen in the picture above
Home Owner Westchester, NY
Nov 24, 2015
Home Owner from Westchester, NY
Nov 24, 2015
What spiral balance should I use?
Hi, We need to replace the spiral on a couple windows. The grey metal is 22 inches long, plus appendage of 13/16 in., photos attached.Your recommendation for which of your spiral replacements would be much appreciated
Purchasing Agent Surrey BC
Nov 24, 2015
Purchasing Agent from Surrey BC
Nov 24, 2015
replacement window plug
Hello, attached is a picture of a window plug that I would like to purchase in large quantity. The size is 3/8 ".depth,white in colour. Aprox. 10 mm in width Thanks, Bonita
Quick Learner
Nov 24, 2015
Quick Learner
Nov 24, 2015
sliding glass door roller replacements.
Hi, Looking for rollers for my sliding glass doors. can't exactly see all the numbers but the manufacturer is AFG C2652. Can you help me? Rebecca
Handy Person Brooklyn, New York
Nov 24, 2015
Handy Person from Brooklyn, New York
Nov 24, 2015
Quick Learner Tampa FL
Nov 24, 2015
Quick Learner from Tampa FL
Nov 24, 2015
what stamp options for S380-35
Hi I have Nuair windows dual pain glass with 34 high 36 which Stamp shoudl I use Thanks
Quick Learner
Nov 24, 2015
Quick Learner
Nov 24, 2015
Video for mortise lock part # 82-227
Please send info for the video to install part # 82-227. Thank you
Handy Person Naperville, IL
Nov 24, 2015
Handy Person from Naperville, IL
Nov 24, 2015
Identify Shoe
The shoes on my Jeld-Wen cracked, but I could not find equivalent replacement parts on your website. The shoe sits in a channel 9/16" deep by 1" wide. The shoe is 1-3/8" high and contains a spring 1/8" by 7/8" long. See two attached photos. Thanks. Les
Quick Learner Upstate New York
Nov 24, 2015
Quick Learner from Upstate New York
Nov 24, 2015
White air vent stop for Schuco Windows
Looking for replacement air vent stops for Schuco windows purchased in 1999. On side of existing air vent stop has the number 26. The other side has PAT #4,923.230 & PAT # 5,248.174, then offset from last PAT #, the number 18 (please see attached images). Thank you in advance!
Home Owner Deltona fl
Nov 24, 2015
Home Owner from Deltona fl
Nov 24, 2015
Cannot Find My Balance
I have a kinco balance that has broke, it's a 2820 with a bb at the end.i don't see a replacement for it on your site, is it repairable or do you have a replacement?
Home Owner Florida
Nov 24, 2015
Home Owner from Florida
Nov 24, 2015
replacement window sash
This particular window sash came from a larger window. I actually tossed out the window sash that I need the window measures 45.5 in. x 31 in. i am not sure what size and weight I need.
Quick Learner Fargo ND
Nov 24, 2015
Quick Learner from Fargo ND
Nov 24, 2015
Screws for 81-137?
My original screws rusted out on my reverse tandem roller. I now ordered stainless steel reverse tandem roller part 81-137. What are the size of screws for this roller?