Viewing all customer Discussions for:
Door & Window

Home Owner Germany/Spain
Oct 9, 2015
Home Owner from Germany/Spain
Oct 9, 2015
RD 1968 Lock Replacement
How can I get some more of these locks? Thanx
Quick Learner oakville ontario canad...
Oct 8, 2015
Quick Learner from oakville ontario canada
Oct 8, 2015
snap ring
How do I take the old arm off the sap ring & bracket
Quick Learner
Oct 8, 2015
Quick Learner
Oct 8, 2015
Quick Learner Columbus, Ohio
Oct 8, 2015
Quick Learner from Columbus, Ohio
Oct 8, 2015
Need Replacement Swivel Lock for several windows
I need 24 replacement swivel locks for the windows of my house. I only need the lock section. The finger latch section has the name Thermal-Gard by Season-All on it.
Handy Person Akron, Ohio
Oct 8, 2015
Handy Person from Akron, Ohio
Oct 8, 2015
Window Pivot, Unknow Replacement window brand
The attached PDF contains dimensions and picture of a window pivot that broke on a replacement window that was installed in a church. I do not know what window brand and only have the part with me right now. I checked around town some and did not find this exact part. If there is something close ... (cont.)
Home Owner Golden, CO
Oct 8, 2015
Home Owner from Golden, CO
Oct 8, 2015
Pozzi Casement Window Vinyl Glazing Strips
Any idea what I can use for this? It's a vinyl glazing strip from 1983 Pozzi wood casement windows.
Quick Learner New York
Oct 8, 2015
Quick Learner from New York
Oct 8, 2015
New casement lock,
I need help finding a new casement window lock. Here are some photos. Do you have a proper replacement?
Home Owner Leesburg, VA
Oct 8, 2015
Home Owner from Leesburg, VA
Oct 8, 2015
Screen hook replacement
I am looking to replace several of these screen hooks and I cannt track them down, anywhere. Can you help? The windows are Andersen and they are original with house built in 2005. Thank you Scott G.
Quick Learner Covington, KY
Oct 8, 2015
Quick Learner from Covington, KY
Oct 8, 2015
BSI Channel Balance Repair/Replace
I have 6 year old builder grade single hung windows that have a few channel balance bars broken. They've all broken at the neck of the tilt-brake device pinned into the bottom of the channel balance. The channel is 9/16" square and 33" long. I need to find the manufacturer of the channel balance ... (cont.)
Handy Person WV
Oct 8, 2015
Handy Person from WV
Oct 8, 2015
Acorn replacement roller
This roller looks identical to the one I need for an Arcadia door 30 years old. EXCEPT that the fork on the top of mine is straight up instead of offset like this 81-093. Do you know of any reason this would matter? Or do you have an exact match? I had the door apart yesterday. Here is a photo ... (cont.)
Home Owner USA
Oct 8, 2015
Home Owner from USA
Oct 8, 2015
1970's Pella hinge replacement
This is a removed lower hinge from a Pella window. The house was built in the late 70's. Do you have this part? If not, it looks similar to the end of any hinge arm assembly (see 39-394 for example) which I can saw off and modify to fit IF the rollers and hinge shoes are the same? ... (cont.)
Handy Person USA
Oct 8, 2015
Handy Person from USA
Oct 8, 2015
Glass door parts
Can u see if you have this part for sliding glass door Thanks
Handy Person London, ON Canada
Oct 8, 2015
Handy Person from London, ON Canada
Oct 8, 2015
Channel Balance Code
I am looking at the 351 channel balance for replacement of my old ones only based on appearance of the shoes. The code on my 23" channel balance is 22-D which doesn't seem to match any of your numbers. Any suggestions would be much appreciated. Thanks..........Henry
Home Owner USA
Oct 8, 2015
Home Owner from USA
Oct 8, 2015
Alenco window top sash cam and bottom sash clip
Hi, I double hung windows on my house and I broke some top sash cam (black) and bottom sash clip (white). Attache are their pictures and its channel width is 5/8". Could you please let me know if you have these parts? If so please let me know their part ID's and if not please let me know where to f ... (cont.)
Quick Learner Xenia, OH
Oct 8, 2015
Quick Learner from Xenia, OH
Oct 8, 2015
Nees Help Identifying Casement Operator Pictured for Project Name: Fay
Please quote (2) of the casement operator pictured. Also quote cover and handles.
Home Owner Orlando, FL
Oct 8, 2015
Home Owner from Orlando, FL
Oct 8, 2015
please help to identify top sash
I couldn't find this top sash at your catalog, please help me to identify it.
Home Owner walnut Creek
Oct 8, 2015
Home Owner from walnut Creek
Oct 8, 2015
Simonton window problems
I have simonton double hung windows. Two of them flopped out and now are very hard to raise or lower. I think the springs are ok #6.5 35" pat 5232208, but I am guessing I need to replace most of the nylon/plastic. Please advise what you think needs to be replaced and provide the nylon/plastic part ... (cont.)
Quick Learner Seymour Texas
Oct 7, 2015
Quick Learner from Seymour Texas
Oct 7, 2015
item 91-054 nylon slide bolt pair my order number was 533347 name William Dreyer
I received and have used the items mentioned above but they did not come with any springs, I have some broken or missing springs can you send me a packet, if I had ten I would be good.
Quick Learner Calabasas, CA
Oct 7, 2015
Quick Learner from Calabasas, CA
Oct 7, 2015
replacement balances
I need to purchase 3 sets of replacements. The windows are Milgard; home built 1989. Current balances measure 27" with 1/2" wide channel. I am not sure which replacement to go with. Please advise. Thank you Maria
Handy Person San Antonio, TX
Oct 7, 2015
Handy Person from San Antonio, TX
Oct 7, 2015
Installing 15-194
This balance shoe matches those on our single hung Pella windows. My concern is getting the hook attached to the metal channel cover and then getting it all back into the channel. Can I remove only the upper channel spreader before I completely replace the metal channel cover? If not, what is the ... (cont.)