Viewing all customer Discussions for:
Door & Window

Quick Learner Calabasas, CA
Oct 7, 2015
Quick Learner from Calabasas, CA
Oct 7, 2015
replacement balances
I need to purchase 3 sets of replacements. The windows are Milgard; home built 1989. Current balances measure 27" with 1/2" wide channel. I am not sure which replacement to go with. Please advise. Thank you Maria
Handy Person San Antonio, TX
Oct 7, 2015
Handy Person from San Antonio, TX
Oct 7, 2015
Installing 15-194
This balance shoe matches those on our single hung Pella windows. My concern is getting the hook attached to the metal channel cover and then getting it all back into the channel. Can I remove only the upper channel spreader before I completely replace the metal channel cover? If not, what is the ... (cont.)
Home Owner New York
Oct 7, 2015
Home Owner from New York
Oct 7, 2015
Anderson Window balance
Please find the three attached photos of the left window balance of an Anderson double hung 32" by 19 1/2". It is from the early eighties, but you knew that. I could not find any numbers on your site which matched these. Thanks so much for your video, I found it when I was half way there but I do ... (cont.)
Distributor Grayslake
Oct 7, 2015
Distributor from Grayslake
Oct 7, 2015
T-Balance Shoe
I have a pair of plain balances with the number 26C on the channel. Following the guide on your page the series is S795. One of them have the T shoe showed on the pictures. The thickness of the shoe is 7/16", the length is +/- 1", and the width is 1-1/4". Does not have any metal cover and its wide p ... (cont.)
Handy Person Pittsburgh, PA
Oct 7, 2015
Handy Person from Pittsburgh, PA
Oct 7, 2015
Need a window lock replacement for my unknown brand windows
I am trying to identify this window manufacturer and see if I can get a replacement window lock. The only numbers or letters I see on this part are located in two places: inside the lock mechanism numbers read, "40226", and a number on the face of the lock mechanism that grabs the window reads, "L ... (cont.)
Home Owner West Palm Beach, Flori...
Oct 7, 2015
Home Owner from West Palm Beach, Florida
Oct 7, 2015
Interior handle for sliding glass door
I need an interior handle (only) for a sliding glass door. The locking mechanism is separate not part of the handle. The lock is intact and working. These sliding glass doors were installed in 1971 and this if the first problem I have had with handles. I have photographed and measured the handle as ... (cont.)
Quick Learner Chula Vista, CA
Oct 6, 2015
Quick Learner from Chula Vista, CA
Oct 6, 2015
Channel Balances
All my sash windows are broken and I need replacement channel balances. My windows don't have a manufacturer on them (this is a tract home) so I took a bunch of pictures of the balance. I just want to make sure I order the right thing! Can you help me get the right part number? -Patrick ... (cont.)
Home Owner Aberdeen NJ
Oct 6, 2015
Home Owner from Aberdeen NJ
Oct 6, 2015
American Craftsman Pivot Shoe
Hello....trying to purchase 8 of these Pivot shoes. See image for part and window information.
Home Owner Bealeton, VA
Oct 6, 2015
Home Owner from Bealeton, VA
Oct 6, 2015
Window Tilt Latch
11/16" wide 2/5" long triangular latch is a 1/2" wide I need to outfit about 10-12 windows with replacements. Also... I need springs and the pins that attach them to my windows. I have no idea what I am looking for.
Home Owner Indiana
Oct 6, 2015
Home Owner from Indiana
Oct 6, 2015
1987 vintage sash balancers
I have a double sash window that won't stay in place. Both balancers have broken springs. The cases are stamped with 11600-3 on one side and 11600-17 on the other. In addition, one has BE13 9427 2-87 (with the "4" very light and smaller) and the other has BE19 9427 2-87 (also light "4") but they ca ... (cont.)
Home Owner Cleveland OH
Oct 6, 2015
Home Owner from Cleveland OH
Oct 6, 2015
Truth Casement Window Replacement Cranks
Looking for a replacement for Truth item #45001, crank handle that mates with crank arm #45035.....looks like 12 teeth on this shaft.
Contractor New York
Oct 6, 2015
Contractor from New York
Oct 6, 2015
Patio door locked in closed position
Something broke inside what I believe is a 82-238. The door is closed an I am unable to access the face plate to remove it. Any thoughts on how to unlock?
Home Owner Louisiana
Oct 6, 2015
Home Owner from Louisiana
Oct 6, 2015
Pella Replacment door roller
I have a vinyl Pella sliding patio door. I need to replace the rollers. The product ID is difficult to read but looks like MO210047776-NFRC May 7 2003 94 Can you help with which are the appropriate replacement parts ?
Quick Learner USA
Oct 6, 2015
Quick Learner from USA
Oct 6, 2015
Can I get Truth replacement hardware, 38-144, 38-160, 38-013 and 38-014 in clay color?
I need several replacement Truth parts in the color "Clay". Specifically: 2x 38-144 2x 38-160 1x 39-013 1x 39-014 Can you get these? Thanks!
Handy Person San Francisco, CA
Oct 6, 2015
Handy Person from San Francisco, CA
Oct 6, 2015
Mepla Hinge
On the Hinge side the identifying numbers are: 502 332 09 00 140M Germany On the Plate side: 346 290 54/00 The job-site is far away and I was hoping this would be enough info. I can provide additional details, dimensions, pictures, overlay if necessary. Please let me know if there is a ... (cont.)
Handy Person Bartlett IL
Oct 6, 2015
Handy Person from Bartlett IL
Oct 6, 2015
Patio Door Lock Assembly - DNS Industries
I'm trying to get a replacement for this, the slide lever on the left that is supposed to move the latch in and out so you and release it in order to open the sliding door does not work.
Quick Learner Blythewood
Oct 6, 2015
Quick Learner from Blythewood
Oct 6, 2015
Surface mount latch
Hello Need help replacing this damaged latch. The latch is beige in color. It's 2 15/16" long. The screw holes are 6/16" in diameter. I oredered 26-120 and 26-078 and they both are too wide for the window sash. And the triangle part that sticks out on 26-120 and 26-078 are too big to f ... (cont.)
Home Owner Tn
Oct 6, 2015
Home Owner from Tn
Oct 6, 2015
balance replacement
I'm trying to find out which balance I need to purchase. The only numbers I can find on the balance are 33 3, shown in the picture. Which balance do I need to buy for this replacement?
Home Owner Lubbock
Oct 6, 2015
Home Owner from Lubbock
Oct 6, 2015
Like a 38-001 : Neutral Locking Handle, 2-3/8" but with a 1/2" space between catch and keep
I purchased some 38-001 window latches. They nearly work but the gap created when the latch is closed is to tight to fit my windows. I new ones look like they are about 3/8 of an inch in gap. The old ones are have about a 1/2 inch gap. Any help?
Home Owner Massachusetts
Oct 6, 2015
Home Owner from Massachusetts
Oct 6, 2015
Window part
No order number found