Viewing all customer Discussions for:
Door & Window

Landlord Houston TX
Sep 17, 2015
Landlord from Houston TX
Sep 17, 2015
Aluminum Frame Window Keeper
I'm looking for a keeper part for a very old sliding aluminum frame window. See graphic.
Home Owner Charleston, MO
Sep 17, 2015
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Home Owner from Charleston, MO
Popular Question Badge
Sep 17, 2015
Do you sell the keeper for 90-005?
I ordered the window locks 90-005 and they are the correct size. I failed to order the keepers to go with them. The old keepers do not work with the new locks. Can you help me get the correct ones ordered?
Quick Learner USA
Sep 17, 2015
Quick Learner from USA
Sep 17, 2015
tilt latches for double hung windows
Hello, I am in need of several tilt latches for double hung windows. It is an unbranded window and I do not have a part number (only the patent number appears); however, I do have a very informative photo attached as a PDF file. Do you have these parts? Thanks so much for your kind assistance! Kin ... (cont.)
Home Owner 49508
Sep 17, 2015
Home Owner from 49508
Sep 17, 2015
Anderson Windows E30 931 9-85
I need six of these sent to 49508. Please can you help?
Quick Learner Burbank CA
Sep 17, 2015
Quick Learner from Burbank CA
Sep 17, 2015
Window balance option for S385-16
Hello, I need to find out which option to get. I removed the lower half of the window ( 34"x 17") and it's weight is 17 lbs. Do I divide that weight by two since there are two balances or is the weight option figured for the weight of the window?
Home Owner california
Sep 17, 2015
Home Owner from california
Sep 17, 2015
want replacement for all cranks
I hate these cranks and would like something a lot more low profile for my windows. Do you have a recommendtion approx 20 cranks. I have a very good handyman who could do the work.
Quick Learner Massachusetts
Sep 17, 2015
Quick Learner from Massachusetts
Sep 17, 2015
Thumb latch for tilt windows
I can't find this combination of lever and mounting legs in your website. Do you have these tilt latches?
Home Owner Houston TX
Sep 17, 2015
Home Owner from Houston TX
Sep 17, 2015
Champion window latch
I'm looking for a replacement for the window latch in the pictures.
Professional Manchester, NH
Sep 17, 2015
Professional from Manchester, NH
Sep 17, 2015
The part is for an architectural aluminum window.
This is a tilt tab for an architectural aluminum window. Overall length 4 3/4" Length of square section 2 7/16" width of square section 1 3/8"
Home Owner Haverhill, nh
Sep 17, 2015
Home Owner from Haverhill, nh
Sep 17, 2015
replacement Truth parts
I need a complete set of left side replacement parts for two of my Waterville windows. the mechanisms have rusted away. enclosed is a photo of the mechanism for the other window. I also need the replacement parts that attach to the window itself. it's the pivot side that attaches to the bottom ... (cont.)
Quick Learner Hoboken, NJ
Sep 17, 2015
Quick Learner from Hoboken, NJ
Sep 17, 2015
Quick Learner Guilford, Ct.
Sep 17, 2015
Quick Learner from Guilford, Ct.
Sep 17, 2015
there are no numbers or markings on this piece of hardware
The window-crank assembly does not have any markings on it. It was made by Malta. Can you replace it, or do you know who might be able to? Thank you.
Quick Learner Fair Haven, NJ
Sep 17, 2015
Quick Learner from Fair Haven, NJ
Sep 17, 2015
Anderson patio screen door pull alternative
This is a flat piece, attached to the outside of the screen door pull. Says Anderson vertically. It is flush with the door and allows my hurricane shutters to come down with hitting it. I need 6 of them. Denise S
Home Owner Little Rock, AR
Sep 17, 2015
Home Owner from Little Rock, AR
Sep 17, 2015
Snap in glazing
I have Danvid, double pane windows. Model number is unknown. Need vinyl glazing strips. Please see attached photos and drawing. Color is gray. Rex O
Quick Learner Harleysville, PA
Sep 17, 2015
Quick Learner from Harleysville, PA
Sep 17, 2015
I think I need new rollers
I placed an order for replacement, but now I want to make sure I'm getting the right part. Pulley outside diameter: 1.16" Pulley diameter at bottom of V-grove: 0.84" Thickness: 0.55 (but it's hard to tell because it's so rusty). Without rust it might be 1/2" What do you recommend, based on thes ... (cont.)
Home Owner Illinois
Sep 17, 2015
Home Owner from Illinois
Sep 17, 2015
replacement Andersen operator
I ordered part 39-147 for my Andersen Window but it's not correct. Here is a photo of what I need. Can you help? Thank you!!
Home Owner New York City
Sep 17, 2015
Home Owner from New York City
Sep 17, 2015
Replacement part - SIDE MOUNT PIVOT BAR
I need to replace this on all of my windows (18 windows). I'm having issues with 6 windows, but I think we will just replace all to be safe, or buy extra to have on hand. The windows are very big, there are 3 different sizes ranging from: 35x93, 47x93, 47x100 and 49x100. What's the return policy ... (cont.)
Quick Learner Solana Beach CA
Sep 17, 2015
Quick Learner from Solana Beach CA
Sep 17, 2015
Convert push-out casement
Going to be restoring 3 old push-out casements and want to change out the hardware to cranks. Can you help with suggested parts based on the pics attached? I'll circle back about 4 monster push out awning windows later....
Contractor La Jolla
Sep 17, 2015
Contractor from La Jolla
Sep 17, 2015
rt. hand truth hardware crank 13.5
Looking for a right hand truth hardware crank 13.5" Part #40055 Bronze with a 11 3/8" track
Home Owner Fairview Heights,IL
Sep 17, 2015
Home Owner from Fairview Heights,IL
Sep 17, 2015
Window Roller
Need window roller