Viewing all customer Discussions for:
Door & Window

Contractor Tulsa, OK
Sep 21, 2015
Contractor from Tulsa, OK
Sep 21, 2015
Miami Window Corp.
Building built in 1955 Pat No. 2383912 Needing several 100 operators Building vacant and being renovated Let me know if you need additional information Bob
Home Owner Chicago
Sep 18, 2015
Home Owner from Chicago
Sep 18, 2015
Top sash pivot bar
I have a broken and slightly bent pivot bar from the top window sash. The one pictured is the one that is slightly bent. It has no numbers or markings and neither does the window.
Home Owner Rhode Island
Sep 18, 2015
Home Owner from Rhode Island
Sep 18, 2015
Sash Balancers
I need 2 sash balancers....left and right side of an andersen double hung window (approx. 1988 installed). The bottom sash is appoximately 32 1/2 inches wide and 23 7/8 high. The old balancers are stamped with the number: S14 1027 4-88. I want to be sure that I order the proper part replacements ... (cont.)
Professional New Jersey
Sep 18, 2015
Professional from New Jersey
Sep 18, 2015
Pivot shoe match
Hi this is the pivot we have and need for our project thank you.
Quick Learner California
Sep 18, 2015
Quick Learner from California
Sep 18, 2015
EPI Sweep Locks
Need price and availability per the attached. Size: Length =2:75
Handy Person Baltimore City
Sep 18, 2015
Handy Person from Baltimore City
Sep 18, 2015
Tilt Window Spiral Balance, 3/8" diameter - 19 1/2" length?...please help!
Good afternoon! I would like to replace qty 2 spiral balances for a tilt window. The diameter measures 3/8". The tip is blue. As shown in the attached pictures, the length measures 19 1/2"; I measured both balances to confirm. Which size should I go with? Also, I am replacing everyth ... (cont.)
Home Owner Lubbock
Sep 18, 2015
Home Owner from Lubbock
Sep 18, 2015
Steel Casement Window Operators and Latches
I am redoing some steel casement windows, i need new operators (Left and Right handed) and latches. Attached are some photos. I was wondering if you could identify and if you had the same in stock. You Neutral Locking Handle, 2-3/8" Product Code: 38-001, looks like a match to me. What do you thi ... (cont.)
Quick Learner detriot
Sep 18, 2015
Quick Learner from detriot
Sep 18, 2015
latch problem
Door latch does not engage to keeper to lock door. Leaver does not rotate completely to lock door the latch is not log enough. Please helppp.
Contractor PA
Sep 18, 2015
Contractor from PA
Sep 18, 2015
Sash counterbalance for Anderson window
Just need the part number to fit the counterbalance in the picture I think it's is 24-939 but not sure if you could please confirm this. Thanks
Handy Person Uniontown, Ohio
Sep 18, 2015
Handy Person from Uniontown, Ohio
Sep 18, 2015
Storm door retaining strips (vinyl Glazing)
The strips I am trying to replace hold both the storm window and screen. I remove them twice a year to put in the window in the windter and the screen in the summer. Two Strips are 29". Two strips are 73". End dimentions are side 1 - 5/16 top - 1/2
Quick Learner Charlotte, NC
Sep 18, 2015
Quick Learner from Charlotte, NC
Sep 18, 2015
Sizing my spiral balances
I watched your video on sizing spiral balances, but I have a question. My existing balances have a vinyl cover over a tube of sorts (when I cut back the vinyl I see what appears to be a coiled metal tube that the spring is in. The issues comes when I measure. If I measure from the top of the tube ... (cont.)
Home Owner NY
Sep 18, 2015
Home Owner from NY
Sep 18, 2015
Sash stop Item# 26-338
Thank you! I got my order with sash stops item #26-338. But 5/32 size is too big for my aluminum tilt windows. My question is: could you send me sash stops like 26-338 with 3/32size instead of 5/32? Sincerely yours Vsevolod
Home Owner Long Island, NY
Sep 18, 2015
Home Owner from Long Island, NY
Sep 18, 2015
window part
Your help in identifying this part would be great. I'd like to order 2 Thanks David
Handy Person MA
Sep 18, 2015
Handy Person from MA
Sep 18, 2015
Casement window parts
We found that product code: 39-089 is similar to what we have. However, the the arm length is only about 4-1/2" instead of 5". Thank you.
Quick Learner
Sep 18, 2015
Quick Learner
Sep 18, 2015
Wright opener
I have a window opener that says on one of the arms and there is a stamp on the bottom of the mechanism that says 7701.
Professional Ellicott City, MD
Sep 18, 2015
Professional from Ellicott City, MD
Sep 18, 2015
Quick Learner USA
Sep 18, 2015
Quick Learner from USA
Sep 18, 2015
Sliding glass door rollers
I have a patio aluminum sliding glass door that I replaced the rollers about a year and a half ago and not the are making a grinding noise,it slides easy it just doesn't sound right. I have a 2006 manufactured home it is a Palm Harbor model and I think the door is a Kinro. The roller I have are some ... (cont.)
Handy Person Georgia Vermont
Sep 18, 2015
Handy Person from Georgia Vermont
Sep 18, 2015
balance installation issue with rod insert
Last year I purchased a pair of your balances after sending a photo. I just got around to installing and the (existing) rod that rests in the metal part of the balance doesn't fit. You can see from the photos there's a ridge on the old rod and the required part should be just a rectangle without the ... (cont.)
Handy Person Albany NY
Sep 18, 2015
Handy Person from Albany NY
Sep 18, 2015
Window pivot hardware
Hello, Was hoping you could identify this pivot bar. I also could use the part it locks into on the frame. How do you replace the part it locks into? Not sure what you call it, but it is also damaged. Much Appreciated, Steve
Home Owner Fairport, NY
Sep 18, 2015
Home Owner from Fairport, NY
Sep 18, 2015
Replacement window rollers
I am sending you a sample of the window rollers that I have on my NUPRIME Season All windows on my porch. The only number I can find is on the window. This is a patent # - 3449-862-0209 812-0 213676. I'm not sure how old the windows are. I think they may have been installed in the 90's. ... (cont.)