Viewing all customer Discussions for:
Door & Window

Home Owner Portsmouth. RI
Jul 8, 2015
Home Owner from Portsmouth. RI
Jul 8, 2015
Window Balancers.
Hello, I have a double hung wind where the outside balancers have had the pulley to spring interface break. I originally looked up and ordered 770 x 27" based on the fact that the channel is not ribbed. Now I see that the balancers I have are 751 but not ribbed. Channels I have: Markings ... (cont.)
Home Owner Onalaska,Texas
Jul 8, 2015
Home Owner from Onalaska,Texas
Jul 8, 2015
Can I order these window channel balances ?
I need to order two of these balances/ 27B BSL VJ, the top end has a hook.
Home Owner Naples, FL
Jul 8, 2015
Home Owner from Naples, FL
Jul 8, 2015
Alcoa Window Parts
Hi all, My condo was built in '81. I believe the original windows are Alcoa windows. I'm looking for replacement parts, preferably in white: - Handle and crank - Plastic cover at top - Lock See pictures attached. Thanks for your help! Victor
Quick Learner New Zealand
Jul 7, 2015
Quick Learner from New Zealand
Jul 7, 2015
crank handle 39-114L
What part of the spline is measured at 11/32. Is it the diameter of the spigot?
Home Owner Massachusetts
Jul 7, 2015
Home Owner from Massachusetts
Jul 7, 2015
1) Weatherstripping for old Peachtree Citadel screen door, and 2) roller question.
Hi, I have an old Peachtree Citadel screen door, date unknown. I need two parts. 1) Wool pile: I measure it at 5/32 or 3/16 wide on the flat bottom and 9/32 or 1/4 tall to the wool pieces. Suggestions? 2) Roller: The one I need for this screen door seems to be 84-018. I'm not sure how to re ... (cont.)
Home Owner Carthage NY
Jul 7, 2015
Home Owner from Carthage NY
Jul 7, 2015
Sash Lock for Tilt Wash 18210
I recently bought two bottom replacement windows for my TW 18210 Anderson windows. The windows came with two locating holes for the sash lock but my locks are not flush mounts. If I wish to reuse the lock I need to router a spot for the lock to fit. It appears to me that the 90-095 locks would be ... (cont.)
Home Owner Brampton, ON
Jul 7, 2015
Home Owner from Brampton, ON
Jul 7, 2015
Metal screen door roller
The roller assembly is 1.75 inches long and the wheel itself is about 1 inch.
Quick Learner Denver, CO
Jul 7, 2015
Quick Learner from Denver, CO
Jul 7, 2015
Vinyl glazing bead
Hi, This piece has been damaged by hail, and I need help in making sure I replace it with the same part. Thanks!
Home Owner Alto Michigan
Jul 7, 2015
Home Owner from Alto Michigan
Jul 7, 2015
looking for a replacement for my screen door roller
Hello, the wheel diameter is 1 inch the overall width of the part is just under 1/2" (length of the wheel axle) wheel thickness is .250 inch the mounting screw goes into the side of the door.
Home Owner Hillsborough, NJ
Jul 7, 2015
Home Owner from Hillsborough, NJ
Jul 7, 2015
Anderson Window crank doesn't grip to open or close.
Kitchen window: This is just the first of my windows that can't open. On the moving section, says "Anderson 103).
Home Owner chillicothe, mo
Jul 7, 2015
Home Owner from chillicothe, mo
Jul 7, 2015
Stamp option for Owens-Corning Window
Please find attached 3 pictures of my broken Ownens-Corning channel balance. As you can see, it is 22" overall & I believe it is the Series 770. I have included a picture of the only stamp I could find on the channel. Could you help identify as to A,B etc?
Quick Learner USA
Jul 7, 2015
Quick Learner from USA
Jul 7, 2015
Andersen Lower Patio Screen Door Roller with ball bearings?
Andersen Lower Patio Screen Door Roller Product Code: 84-070 Do they make one of these with ball bearings??
Home Owner USA
Jul 7, 2015
Home Owner from USA
Jul 7, 2015
45012 - Crank Handle & 30744 Truth - Crank Assembly
I have a casement window where the threads on the crank are stripped and it needs to be replaced. The information I got off the handle and the assembly are: 45012 - Crank Handle U.S. Patent 4,083,264 30744 Truth - Crank Assembly Can you tell me if these are the correct part numbers and ho ... (cont.)
Home Owner Roselle Park
Jul 7, 2015
Home Owner from Roselle Park
Jul 7, 2015
Andersen Screen Door Spline
I have an Anderson patio screen door . I have tried to use the big box spline but it keeps coming out. I was reading that you need a special flat type. I think your foam would also work should I order 59-250?
Home Owner USA
Jul 7, 2015
Home Owner from USA
Jul 7, 2015
Screen door replacement hinge pins
> I have a storm screen door that needs replacing hinge pins, springs and bushings. The door manufacturer is unknown, but the door has 5 openings measuring about 4 1/8 " in length. Will the 40-165 product work for this situation. Questions: 1. Unless mistaken, the 40-165 total component length i ... (cont.)
Home Owner NYC
Jul 7, 2015
Home Owner from NYC
Jul 7, 2015
tie bar guide 39-300
I ordered this part #39-300 2 years ago. I need 4 more but cannot find it in your catalog. Do you still carry this?
Quick Learner Ocala, FL
Jul 7, 2015
Quick Learner from Ocala, FL
Jul 7, 2015
Crank Extensions and handles
I am looking for 6, 2" extensions, and four 2" crank handles. With screws for mounting the two to the window crank. I gave you the measurements. The extension is 2" long, I need 6 of them, the crank handle shaft is 1.5/8" in length. and the screws are 3.5/8 to bottom oh head. There are no names ... (cont.)
Handy Person USA
Jul 7, 2015
Handy Person from USA
Jul 7, 2015
Patio Door Handle 82-063
I am interested in you Patio door handle (82-063). I would like to know how much the inside door handle extends from the door frame. My current door handle extends about 1-7/8 inch. I would like get a door handle extends less than my current on. Thanks, Arnold
Quick Learner California
Jul 7, 2015
Quick Learner from California
Jul 7, 2015
30" channel balance
It was stamped with 29 3 JW CMC 11, would you know the equivalent replacement? It seems the 380 with 15004, I assume those are pre assembled with 15005, are those easy to replace?
Quick Learner OAkdale, CT
Jul 7, 2015
Quick Learner from OAkdale, CT
Jul 7, 2015
Garage window balance
I recently bought spiral balances from your company and have installed them in all my windows (the windows work great). However, in my garage I have no balances per say, they look like friction blocks. I have attached two pictures, one of the top of the block, the other of what appears to be an op ... (cont.)