Viewing all customer Discussions for:
Door & Window

Home Owner USA
Apr 22, 2015
Home Owner from USA
Apr 22, 2015
Broken Pella Screen Door Lock
My screen door lock broke. From your website I can tell that part number 83-123 is the correct screen door mechanism. I can not see how to take this apart, other than the single screw on the outside rear of the handle. Attached are photos of my screen door handle. Please contact me to help me determ ... (cont.)
Quick Learner Westville, Oklahoma
Apr 22, 2015
Quick Learner from Westville, Oklahoma
Apr 22, 2015
Prism tilt window Spring 35"
Hi, I am looking for these springs(?), that go inside the tracks on a Prism tilt-window. I believe they may have snapped and come out of the holder on top. The window will go up and down with no problem, but without these installed it will not stay raised. Thank you for any help you can offer. ... (cont.)
Home Owner Austin, Texas
Apr 22, 2015
Home Owner from Austin, Texas
Apr 22, 2015
87-163 axles are too wide
Dear Swisco I received my order of 87-163 and tried to install the wheels, the plastic frame fits perfectly, including the protrusions on the bottom that fit into the notch in the window. However, the axles for the wheels are slightly wider than the plastic frame (about 3/100th of an inch, and won't ... (cont.)
Quick Learner PA
Apr 21, 2015
Quick Learner from PA
Apr 21, 2015
window sahs balance
I need to replace 2 Anderson window counter balance sash's the number on the part is K45 7271269 do you have the part that would be a replacement for this .?
Handy Person Yorba Linda Calif
Apr 21, 2015
Handy Person from Yorba Linda Calif
Apr 21, 2015
What option to use for s380-29
The S380-29 looks to be the sash i need my window wieghs 30LBS i think the option 2850 will work what part# should i use. Don
Handy Person NY
Apr 21, 2015
Handy Person from NY
Apr 21, 2015
Replacement Door Handle
I'm looking for a replacement door handle for my The Forever Doors by Emco (Serial Number L-459563). I believe your part number 40-150 is the correct one. Can you verify the spindle size and the distance between the screw holes against the door serial number that I gave you? Thanks. ... (cont.)
Quick Learner Redford, MI
Apr 21, 2015
Quick Learner from Redford, MI
Apr 21, 2015
acorn doorwall rollers
I have a 10 foot acorn doorwall installed around 1970. Which rollers do I need for the sliding door?
Home Owner 46142
Apr 21, 2015
Home Owner from 46142
Apr 21, 2015
Replacement for Caradco casement crank
Looks to be manufactured by TRUTH. Has multiple number stampings. Gear area - 40471. Short arm - 20755 and 3084IL. Long arm stamped "Entry Gard".
Home Owner USA
Apr 21, 2015
Home Owner from USA
Apr 21, 2015
Help replacing my window parts
Here are pictures of parts I need besides the ones I have alrerady identified
Home Owner USA
Apr 21, 2015
Home Owner from USA
Apr 21, 2015
Sliding patio door roller assembly
Hi I just moved into a house and the sliding patio doors for the sunroom don't slide anymore. I took the doors off and pulls out the roller assembly. I went to Home Depot and other places and nobody carries this assembly. I understand it is for old patio doors but something has to work. Please tell ... (cont.)
Quick Learner Florida
Apr 21, 2015
Quick Learner from Florida
Apr 21, 2015
Replacement Casement lock
4-5/8" Handle 3" Fork sticks out 1-3/8" Holes 3-3/4 c-c Graph paper in photos has 1/4" squares Thanks
Home Owner Bridgeport, PA
Apr 21, 2015
Home Owner from Bridgeport, PA
Apr 21, 2015
Need replacement for 1 RH Tilt Latch and 1 pivot bar
only marking is on Tilt Latch: Poly-Tex, Pittsburgh, Penn. tilt Latch is 3 1/16" x 1 5/16" Two screw holes of different sizes and offset. Photograph shows top and underside. Pivot bar is 3" x 1/4" and has two slots for attachment screws. I appreciate your help in identifying and acquiring th ... (cont.)
Home Owner USA
Apr 21, 2015
Home Owner from USA
Apr 21, 2015
Replacement MI Window lock keeper
Do you have this part? From a MI window from 1988. Thanks, Laura
Quick Learner USA
Apr 21, 2015
Quick Learner from USA
Apr 21, 2015
Using 81-018 over 81-149?
I would like to order 6 tandem rollers, either #81-018 or #81-149. They are the same, except for the second one being stainless steel. My existing track is stainless steel, so I would like to know if the lesser expensive rollers would even be an option for me, or if the stainless steel ones are ... (cont.)
Home Owner Oreland
Apr 21, 2015
Home Owner from Oreland
Apr 21, 2015
Andersen balance ID
I have an anderson window balance. Numbers do not match up to what you sell. If there an alternative replacement. These are the numbers on the balance: F63 9#27 7-87 11600 17 E63 9#27 All these numbers are all over the place on the balance. Thanks for your help
Home Owner North Wales, PA
Apr 21, 2015
Home Owner from North Wales, PA
Apr 21, 2015
duel coil support
this is a dual coil support cover for simonton window. Over all length of cover is 4.0 inches and width is 1.25 inches. Could you please help me to to pick right fit for this. Thanks.
Quick Learner Texas
Apr 21, 2015
Quick Learner from Texas
Apr 21, 2015
Storm Door Hinge Repair
I am emailing to see if you can help with identifying a part for a hinge. I attached two pictures: IMG 1908 shows one of the hinges that still works on the door and IMG 1909 show the hinge that the pin busted on. It appears to be an aluminum pin and spring that has come out of the hinge. Do you s ... (cont.)
Quick Learner USA
Apr 21, 2015
Quick Learner from USA
Apr 21, 2015
.250 Spline tool
Looking for a spline tool for .250 spline.Do you sell one?
Quick Learner Jacksonville fl
Apr 21, 2015
Quick Learner from Jacksonville fl
Apr 21, 2015
39-350 with 3/8" thredded hole
I need what looks like a left and right version of the 39-350. The only difference is mine has a 3/8 thredded hole. Do you have 2 like that?
Handy Person Indianapolis
Apr 21, 2015
Handy Person from Indianapolis
Apr 21, 2015
Replacement Spiral Balance
My house was built in 1992 and has Alco Vinyl windows. I have several that need spiral balance replaced. I followed you directions to determine the length and size of the replacement balance. Here is what I ordered: (2) S900-29 : 29" Series 900 Spiral Balance (1) 75-033 : Charging Tool for Tilt ... (cont.)