Viewing all customer Discussions for:
Door & Window

Quick Learner Dallas, TX
Apr 23, 2015
Quick Learner from Dallas, TX
Apr 23, 2015
Broken keeper/latch
Hi. I'm trying to locate replacement parts for this latch/keeper, or a suggestion on what to use in their place if they are not available. The latch seems to have a 7/8" hole span, while the keeper looks to be more like 11/16" hole span. The keeper is the part that's actually broken (a non-broken on ... (cont.)
Quick Learner : Eugene
Apr 23, 2015
Quick Learner from : Eugene
Apr 23, 2015
Replacing .125 star spline with normal foam spline
Hello, i am replacing all the screen on our windows. The old spline is the .125 star pattern. Can I use your foam spline and if so what size? I am replacing the screen material with the same black fiberglass screen that was in there. Thank you in advance!
Home Owner Bethesda, MD
Apr 23, 2015
Home Owner from Bethesda, MD
Apr 23, 2015
Kennsington Window Tilt Latch
Dimensions are: 2&5/8" wide 3/4" deep 3/8" tall 7/16" internal Tilt latch from Kennsington double hung; installed in 2000 Seeking a matching size replacement.
Quick Learner mooresville nc
Apr 23, 2015
Quick Learner from mooresville nc
Apr 23, 2015
My spiral balance measures 28-1/2" long
series 900 balance with a red tip measures 28 1/2 metal to metal, the glass only measures 28 long 25 wide what length should I buy Thanks
Quick Learner Dickinson, Texas
Apr 23, 2015
Quick Learner from Dickinson, Texas
Apr 23, 2015
27 4 Balance verification
Fisher appears to be brand of window. Approx. 12 years old. I need both balances and want to make sure I get right part. A customer already removed them so all I have is this one balance. The clip in window track is about 1.25 inches long and 1/4" inch wide,( from memory). I have more pictures if ... (cont.)
Home Owner USA
Apr 23, 2015
Home Owner from USA
Apr 23, 2015
Replacement Patriot casement Windowless
Replacement Patriot casement Windowless
Professional Santee, CA
Apr 23, 2015
Professional from Santee, CA
Apr 23, 2015
need 22" window balance- 2130 with shoes to match from Window Master windows
The shoes on bottom matches the 385 series but the top is not exact as is it diagonal appears to be same height. Mine is boxier(see attached pic) and does not have that mitered angle. I don't think it will be a big issue but you guys would know. In addition I need 4- 22" marked 2110 which have the ... (cont.)
Home Owner Bucharest, Romania
Apr 23, 2015
Home Owner from Bucharest, Romania
Apr 23, 2015
Please help me identify my window's pivot shoe!
Hello, I have three single-hung windows that are very old, (they don't tilt, just go up and down) one of which won't stay open any more, so I need to replace the parts. I think that what I have is the coil balance variant. Some windows have one coil, some have two... I'm sorry to say that I kn ... (cont.)
Home Owner USA
Apr 22, 2015
Home Owner from USA
Apr 22, 2015
Please recommend a replacement glazing
Judy as per our conversation, here are the pictures I have taken Thank you
Handy Person Atlanta
Apr 22, 2015
Handy Person from Atlanta
Apr 22, 2015
Balance shoe open cam
The balance shoe that I am looking for has the open cam. Is the correct part number 15-195 or is there another number for the open cam version? All dimensions match this part number. Thanks.
Contractor Oceanside ca
Apr 22, 2015
Contractor from Oceanside ca
Apr 22, 2015
Please help me find different sliders
I'm looking for 4 pairs of these sliders
Home Owner Helotes, TX
Apr 22, 2015
Home Owner from Helotes, TX
Apr 22, 2015
BFS Single Hung Spring Replacement
Trying to replace spring, see attached photos, length of spring unit is 28 inches metal to metal.
Quick Learner
Apr 22, 2015
Quick Learner
Apr 22, 2015
need new black window larch
Would you please identify this latch for me
Home Owner USA
Apr 22, 2015
Home Owner from USA
Apr 22, 2015
Help finding internal top tilt latch
Can't find top tilt latch to fit this windows dimension.
Home Owner St. Charles, Missouri
Apr 22, 2015
Home Owner from St. Charles, Missouri
Apr 22, 2015
Pennco sliding patio door will not close all the way
Hello, I would appreciate some help/guidance with my Pennco sliding patio door. I believe this is a 504 Door(#7232-SA-800). There are adjustable sliding glass door rollers(your part # 81-041) at each end of the bottom of the door. My quandary is this, when I attempt to close the sliding glas ... (cont.)
Home Owner Boston Massachusetts
Apr 22, 2015
Home Owner from Boston Massachusetts
Apr 22, 2015
Sliding Glass Door Roller
I need 4 replacement door roller assemblies for an Acorn sliding glass door. I have not found any parts numbers. The building was build in 1983, The glass panels are 4 feet wide. The assembly appears to be in good condition but some of the wheels are out of shape. I am the home owner. I am wor ... (cont.)
Quick Learner raynham ma 02767
Apr 22, 2015
Quick Learner from raynham ma 02767
Apr 22, 2015
Handy Person Hernando FL
Apr 22, 2015
Handy Person from Hernando FL
Apr 22, 2015
What length Series 770 do I have?
Need to replace a broken Channel Balance. Your series 770 seems to be the proper replacement. Markings on the existing balance indicate Unique Balance 27E from 2004 as shown on the attached picture. The balance actually measures 28 inches but the marking on it is 27 E. Do I order a 27 or 28 inc ... (cont.)
Home Owner Gray, ME
Apr 22, 2015
Home Owner from Gray, ME
Apr 22, 2015
Malta-7B6 screen frame clip
Can I get this part from you? Is the part held in place by the screen retaining strip?
Handy Person Bismarck ND
Apr 22, 2015
Handy Person from Bismarck ND
Apr 22, 2015
locking arm at bottom of window sash
Window is general aluminium 7000 series. Do you carry this part?