Viewing all customer Discussions for:
Door & Window

Quick Learner Port St Lucie, FL
Mar 10, 2015
Quick Learner from Port St Lucie, FL
Mar 10, 2015
1720 BSI Channel Balance
I need to replace six(6) BSI channel balances with 19-041 tops and 15-005 shoes. I could not find that combination. How can I order this combination?
Home Owner Gulfport, Florida
Mar 10, 2015
Home Owner from Gulfport, Florida
Mar 10, 2015
Awning Window Crank
Dear Sir or Ms., I have looked at all your window cranks and compared measurements to mine and the Stanley Operator Right Handed, Product Code 39-058 looks the same as mine and has all the correct measurements except for one: the offset arm extension is 2 3/8" on the Stanley while mine is 2 3/1 ... (cont.)
Quick Learner Winter Springs, FL
Mar 10, 2015
Quick Learner from Winter Springs, FL
Mar 10, 2015
t pivot locking shoe
came off a 30c balance rod, patent # 4610108
Quick Learner Jersey City, nj
Mar 10, 2015
Quick Learner from Jersey City, nj
Mar 10, 2015
pivot bar
I believe it is called a certain teed pivot bar. The number on it is 103-2. The pictures I've attached show it broken. I need to replace it. I've ordered one in the past but it was the wrong piece.
Contractor Ohio
Mar 10, 2015
Contractor from Ohio
Mar 10, 2015
New Top Sash Clips
I am in need of replacement top sash clips for a customer of mine. The windows are for an apartment complex, they are aluminum double hung windows. I have previously purchased Series 390 Channel Balance for the windows but now they are in need of these clips. I looked at the recommended clip and ... (cont.)
Home Owner Greensboro, NC
Mar 10, 2015
Home Owner from Greensboro, NC
Mar 10, 2015
Looking for Replacement Door Handle
Replacement Door Handle Part - available ? and what is the price shipped ? Thanks
Quick Learner Stamford, CT
Mar 10, 2015
Quick Learner from Stamford, CT
Mar 10, 2015
casement window crank screw missing
looking to identify the exact part that i need to replace here for this to work. the Andersen window is missing the little screw which sticks out and where the crank handle attaches to. Do i need to replace the whole operator mechanism or can i just get that little screw bit? in either case, please ... (cont.)
Handy Person USA
Mar 10, 2015
Handy Person from USA
Mar 10, 2015
Quick Learner Australia
Mar 10, 2015
Quick Learner from Australia
Mar 10, 2015
23 inch window channel balance
Hi I have a 23 inch window channel balance that has 2240 stamped on the back. It looks like it has wings on the slides top and bottom. It is a half inch channel. Do you have the compete part? How much would it cost for 2 to be shipped to Australia? Thank you.
Quick Learner North Tonawanda, NY
Mar 10, 2015
Quick Learner from North Tonawanda, NY
Mar 10, 2015
Part for bottom track of sliding door
The part is 10-7/8 inch long x 9/16 wide. It holds the bottom of the door in the track and slides back and forth. The top of the doors have rollers in a track. If I can't get this exact part, do you think you have a roller that will do the job? Back of mirror marked APRIL 0781 FALCONER DUREVER. Than ... (cont.)
Quick Learner St. Petersburg, Florid...
Mar 10, 2015
Quick Learner from St. Petersburg, Florida
Mar 10, 2015
PGT Sliding Glass Screen Door roller 36" X 79"
Attached is a picture of our screen door roller. The roller wheel itself is riveted to the frame. There are no marks on the roller. The screen door handle has "PGT" with the number 1805 on it.
Handy Person Windsor, California
Mar 10, 2015
Handy Person from Windsor, California
Mar 10, 2015
Series 350 1/2" Channel Balance
I'm pretty sure I will need to replace a pair of old channel balances with the series 350, but cannot be sure of the "Sash Weight Range". The only identifying stamp on the channel is "27 4 1L CADWELL". I'm going to guess I'll need the "2740", as my window falls into the 19-26 lbs range. Please ... (cont.)
Home Owner Crown Point, Indiana
Mar 10, 2015
Home Owner from Crown Point, Indiana
Mar 10, 2015
27" channel balance
Hi, I called this morning and was told that if I sent you pictures of my channel balance, you could make them for me. Hope these pictures are sufficient. The metal track is 1/2" x 27
Quick Learner
Mar 10, 2015
Quick Learner
Mar 10, 2015
Patio door is aluminum, cannot remove
Several days ago I ordered 14 of your part 81-005 Sliding Door Rollers. My doors have roller number 6049 from Allen Stevens Corp. The doors are estimated to be 25 to 30 years old. I watched your video about replacing rollers, but that was a vinyl door with an access hatch in the bottom of the ... (cont.)
Home Owner USA
Mar 10, 2015
Home Owner from USA
Mar 10, 2015
Pivot Bar question
Dear Swisco: I have a beach house with vinyl windows. I am confident I can replace the pivot shoes and spiral balances that have rusted. However, on some of the windows, the pivot bars have rusted badly, and I cannot determine how to remove them from the window frame. The bars seem integral to the v ... (cont.)
Quick Learner Florida
Mar 9, 2015
Quick Learner from Florida
Mar 9, 2015
Broken pivot bar
I'm trying to find a replacement for this pivot bar, but I'm not having much luck. Maybe someone can steer me in the right direction. Thanks! Nick
Home Owner Florida
Mar 9, 2015
Home Owner from Florida
Mar 9, 2015
Crank window hardware
I am attempting to identify this window hardware so that I can replace it. Thank you. It measure 4 1/2 in in height and around 2 1/4 in in width
Quick Learner Warren In 46792
Mar 9, 2015
Quick Learner from Warren In 46792
Mar 9, 2015
Window sash latch
Pat. # 5,139,291 .092 8D
Quick Learner
Mar 9, 2015
Quick Learner
Mar 9, 2015
40-194: left or right
is there two different part numbers for left hand and right hand latches?
Quick Learner PA
Mar 9, 2015
Quick Learner from PA
Mar 9, 2015
It keeps the fixed screen dorr fixed on the top and bottom, Pella
It secures the fixed double screen door at the top and bottom