Viewing all customer Discussions for:
Door & Window

Quick Learner
Jan 16, 2015
Quick Learner
Jan 16, 2015
Searching for deltana msr10
We have two patio screen doors that need the wheels replaced. I believe we currently have a Deltana MSR10 M-Spring Roller (white nylon wheel). Can you advise which of your M-spring rollers would be the best fit. Dimensions of MSR10 are shown in the attached pdf file. Also attached is a photo of our ... (cont.)
Contractor Marshall Va. 20115
Jan 16, 2015
Contractor from Marshall Va. 20115
Jan 16, 2015
Non tilt window channel balances
These channel balances are 1/2"x 30 3/4" long. The printed number on the balances is 3030. I need one left and one right side with all clips springs strings complete. Which one do I need.
Quick Learner north carolina
Jan 16, 2015
Quick Learner from north carolina
Jan 16, 2015
Replacement balance and tilt latch
I am looking for these parts. Are they available? I need at least 6 balances and 3 sets of tilt locks.
Home Owner USA
Jan 16, 2015
Home Owner from USA
Jan 16, 2015
Window balances
No numbers stamped, only these printed on. I have no idea what they mean Here's a full view the numbers are 36 9 Gx cmc 7
Quick Learner USA
Jan 16, 2015
Quick Learner from USA
Jan 16, 2015
Handy Person Arizona
Jan 16, 2015
Handy Person from Arizona
Jan 16, 2015
Does a 28 5 stamp mean a 2850 option?
Hi, I have matched everything but the option. My Balance is a 28 5 HR Caldwell. Would the correct option be 2850? Thanks
Quick Learner
Jan 16, 2015
Quick Learner
Jan 16, 2015
Searching for ha6682
looking for this casement lock mechanism milgard HA6681WH
Quick Learner bunnell fl
Jan 16, 2015
Quick Learner from bunnell fl
Jan 16, 2015
WHAT IS THE K24S28 OPTION FOR MY CHANNEL BALANCE
OK SO MY STAMP SAYS K24S28 HOW DOES THAT RELATE TO YOUE WEBSITE NUMBERS WHICH RANGE FROM 2410--2460?
Quick Learner CALIFORNIA
Jan 16, 2015
Quick Learner from CALIFORNIA
Jan 16, 2015
latch attached to lock
hello I want to know what part is the latch that is attached to the lock lever, mine is bent and it cannot lock my window.
Home Owner Mt Laurel, NJ
Jan 16, 2015
Home Owner from Mt Laurel, NJ
Jan 16, 2015
How to replace weatherstripping with 58-008
Instructions for removing and replacing 58-008 Prime door Seal set?
Landlord Bemidji, MN
Jan 16, 2015
Landlord from Bemidji, MN
Jan 16, 2015
Hook Latch Sash Lock
Can't find this exact lock on your pages, wondering if you could.
Contractor North Carolina
Jan 16, 2015
Contractor from North Carolina
Jan 16, 2015
Two broken window clips
The first picture,is a part from a vinyl single hung window. It is the clip the goes inside the balance. The second picture, is a part from a vinyl single hung window. It is the bottom clip that rusted and broke off.
Home Owner Palo Alto, CA
Jan 16, 2015
Home Owner from Palo Alto, CA
Jan 16, 2015
Patio sliding door handle and lock
I believe I have handle 82-009A which is broken. I need to replace it with either the same version or a more up-to-date looking model (modern). The dimensions match the 82-009A but I can't get my picture to load. I could send it if I had your email address or tele number.
Home Owner USA
Jan 16, 2015
Home Owner from USA
Jan 16, 2015
Spring Damper & Shoes Question
Dear Customer Service Rep: I need to order Qty (2) Item Number S600-26 Spring Dampers to replace 2 that are no longer functional in my windows. I am thinking that the existing shoes that retains each spring damper are probably ok but I feel I need to order replacements just in case they are neede ... (cont.)
Quick Learner SC
Jan 16, 2015
Quick Learner from SC
Jan 16, 2015
Trying to replace an outswinging door latch
Hi! The handle on my door latch broke off and I'm trying to find a replacement. I've attached a picture. The inside spindle is 3/8". I saw the indoor handle, Product 40-150, but I'd love if there was one with a latch to replace it. Can you point me in the right direction? Ashley
Home Owner Cape Coral, FL
Jan 16, 2015
Home Owner from Cape Coral, FL
Jan 16, 2015
Alcan windows installed in 1989
Looking to buy snap in Glazing and Sash guides. Glazing measures 0.6" height, 0.23" Top and bottom width Sash guide is 5/8" wide x 1.75" length. Cap measures 7/8" Sash looks close to be a Norandex P/N 18-161 Would like to order soon from you. Thank you. Best Regards, Jeff
Handy Person Brooksville, FL
Jan 16, 2015
Handy Person from Brooksville, FL
Jan 16, 2015
Spiral Balance in window that cannot come out
I have a windows that has a broken spiral balance (Bracket/bottom clip broken). I attached a pic of the ends. The dia is 3/8, length 30. Color looks green. I need to know what I need to order and how to replace (reattach) the bottom clip? It looks like it is screwed to the inside side of the wind ... (cont.)
Quick Learner Barrie, Ontario
Jan 16, 2015
Quick Learner from Barrie, Ontario
Jan 16, 2015
in-swing door handle #40-028
I need the measurement from the center of the latch to the strike roller please. Dave
Handy Person Maryland
Jan 16, 2015
Handy Person from Maryland
Jan 16, 2015
Do I have the 39-312?
I have a 20-y.o. Weathershield awning window with an operator similar to your 39-312. Do you think I could make the 39-312 fit my window?
Home Owner california
Jan 16, 2015
Home Owner from california
Jan 16, 2015
replacement for 30842 window cranks
I am looking at replacement cranks for a window part number30842 Clifford