Viewing all customer Discussions for:
Door & Window

Handy Person Queens, New York
Nov 7, 2014
Handy Person from Queens, New York
Nov 7, 2014
Keeper needed for this window latch
Any ideas on a Keeper for this window latch? Much appreciated!
Contractor princeton nj
Nov 7, 2014
Contractor from princeton nj
Nov 7, 2014
The 26-234 turned out to be the wrong size for my window
i got your 26-234 s and the clips are to short they need to be 3/8" rather then the 1/4 that the 26-2345 measure "deep" all the other sizes are fine the with of the pins is 3/16" with of clips at base is 1/4" over all size is 7/8" x 2 "
Quick Learner
Nov 7, 2014
Quick Learner
Nov 7, 2014
Do you have this part?
Hi, This piece is broken and I am attempting to replace it. I do not know the brand of the window. The only marking I found was on the window lock which reads "insul sash". Any assistance is greatly appreciated. Regards, Luca
Home Owner Wantagh, Ny
Nov 7, 2014
Home Owner from Wantagh, Ny
Nov 7, 2014
Bathroom lock is missing
we had all our windows replaced many years ago. We are now selling our home and the windows are still in great shape except the lock on the small bathroom window has fallen off and since has been misplaced. We have to replace the lock on that window.
Home Owner Florida
Nov 7, 2014
Home Owner from Florida
Nov 7, 2014
29 9 Window Channel Balances
I need to purchas 4 of these window channel balences
Quick Learner 80224
Nov 6, 2014
Quick Learner from 80224
Nov 6, 2014
Sliding Window Roller
Do you have such a Sliding Window Roller?Thank you.
Handy Person Denver Colorado
Nov 6, 2014
Handy Person from Denver Colorado
Nov 6, 2014
Vinyl Glaze
My windows received a lot of damage during a recent hail storm. I'm looking for replacement vinyl glaze like the one in the attached picture. Thanks!
Contractor Cameron Park, Ca
Nov 6, 2014
Contractor from Cameron Park, Ca
Nov 6, 2014
balance for viking SH
27" x 5/8" o.d. (1/2" ID)
Quick Learner USA
Nov 6, 2014
Quick Learner from USA
Nov 6, 2014
snap-on glazing for my windows
I am looking for some . Windows are 25~ years old and I am not sure of brand. Attached are photos of existing black glazing. Do you have anything that might work in its place? Color is not a deal breaker as I can paint new galzing. I can purchase small samples if required to try fit. Wil ... (cont.)
Home Owner USA
Nov 6, 2014
Home Owner from USA
Nov 6, 2014
Problem with storm door handle and keeper
What handle should I order to fix this problem?
Handy Person Texas
Nov 6, 2014
Handy Person from Texas
Nov 6, 2014
Window will not open
I have a window that will not open and the sash balancer is outside the window frame. All of the videos show to push the balancer back down but it will not allow the window to open. Can you please help?
Home Owner westchester
Nov 6, 2014
Home Owner from westchester
Nov 6, 2014
Will 40-058 work for an in-swinging door
Hi. Can this be used for an in-swinging storm door as well? I am looking to replace mine. I need a 1 1/8" thickness for door that opens in. Doesn't have to have a bolt lock - just be able to turn to open and lock in place. Thanks.
Quick Learner port saint lucie fl
Nov 6, 2014
Quick Learner from port saint lucie fl
Nov 6, 2014
stamp option for S380-29
I would like to order a pair of Series 380 channel balance's. They are 29" long but there is no stamp for the stamp option for window weight.The window weigh's 28 lbs. as it is impact resistant. Can you suggest a stamp option?
Quick Learner Jacksonville Florida
Nov 6, 2014
Quick Learner from Jacksonville Florida
Nov 6, 2014
Window channel balance photos
I need to order replacement channel balances for NuAir windows. The number on the balance is: 29 5 GW CMC 7 The large plastic clip is greater than 1 inch wide (1 and 1/16 inches) The length is 30 inches. I also need 2 take out clips. And, I need the plastic guides. Please let me know if ... (cont.)
Home Owner USA
Nov 6, 2014
Home Owner from USA
Nov 6, 2014
Coil Balance inquiry
Hi, I spoke with A representative yesterday at your store and I am not sure what type of part I need to fix my window. The make of the window is Patriot. I need a coil balance for it. The attached pictures should give you an indication of what type of coil balance I need. Can you please take a lo ... (cont.)
Quick Learner USA
Nov 6, 2014
Quick Learner from USA
Nov 6, 2014
Brittle Plastic Coil Supports
Hello I am sending you a picture of my broken window coil spring assemblies Actually the springs are good , the surrounding plastic is brittle and breaking. Please let me know if you have these replacement parts and what other information I need to supply you with My other question is t ... (cont.)
Home Owner Pineville, NC
Nov 6, 2014
Home Owner from Pineville, NC
Nov 6, 2014
Channel balance and end caps
House is 25 years old. Windows probably made by Better Bilt. Channel balance is 27 inches long with identification of 26 4 dj. Two plastic end caps, right and left, need to be replaced also (see photo). Also, is there is any type of lubricant that can be used to help with the opening and closing ... (cont.)
Quick Learner Connecticut
Nov 6, 2014
Quick Learner from Connecticut
Nov 6, 2014
Reassurance on possible S775 balance
The stamp on our current channel balance is 3400 BSI NA. I believe that the S775 3400 is the right replacement, however I'd like some reassurance before I order it. I don't know the meaning of "BSI NA". Thank you!
Handy Person USA
Nov 6, 2014
Handy Person from USA
Nov 6, 2014
Croft window hardware?
Dear Sir I believe I have Croft series 96 tilt single hung windows, please correct me if I am wrong. I would like to replace both slides on each side of the window frame that the window sash fits into. These slides also attach to some type of spring device to help in the sash position. I w ... (cont.)
Home Owner South Carolina
Nov 6, 2014
Home Owner from South Carolina
Nov 6, 2014
MI Windows & Doors series 650 counterbalance-tilt in window
This is from an MI Windows & doors series 650 single hung, tilt in window. This is installed in a home that was built 8 years ago. MI no longer has any parts for this window. The length is 34" and is a 1/2" square block and tackle counterbalance. The frame is stamped with a 34C and also appears t ... (cont.)