Viewing all customer Discussions for:
Door & Window

Home Owner USA
Nov 5, 2014
Home Owner from USA
Nov 5, 2014
Rivco rollers and handle
Hello, I need to replace the rollers and handle on a metal framed sliding glass door that I believe is from Rivco. The photos show the roller assembly removed from the door and the roller on the other side that is still in the frame. The only markings on the roller assembly are the 68 over the ... (cont.)
Quick Learner
Nov 5, 2014
Quick Learner
Nov 5, 2014
Dorwal Door seal
Contractor in Dayton, Ohio dealing with a Dorwal sliding door. There appears to have a been a gasket between the active and inactive leafs. When the slider is closed and locked there is an air gap between the two. I have attached a couple of pictures showing what the gasket looks like. This is a ... (cont.)
Quick Learner Newark, Ohio
Nov 5, 2014
Quick Learner from Newark, Ohio
Nov 5, 2014
Andersen sash balance ID needed
Andersen sash balance about 30 years old - markings say D34 7#27 3 85. Also says 11600-17 on one side and 11600-3 on other side. Approx 2 7/8 by 6 1/4 plus flange. Any help identifying replacement would be appreciated.
Quick Learner Arizona
Nov 5, 2014
Quick Learner from Arizona
Nov 5, 2014
Replacement rollers
Sir, I have 4 doors that need new rollers. Can you help me regarding removal of the old ones? I'm not certain how they should be removed or what type they are. Thank You, Richard
Home Owner Denver
Nov 5, 2014
Home Owner from Denver
Nov 5, 2014
Replacement glazing snap-in bead
Hi there, The vinyl beads on the windows of my house have started to crack/break and I want to replace them. I do not know what make the windows are but they are from around 1980. I attached an image showing the measurements in millimeters (I know metrics better...). The other image shows the b ... (cont.)
Home Owner Port Tobacco, MD
Nov 5, 2014
Home Owner from Port Tobacco, MD
Nov 5, 2014
Pella screen clips
Please advise which of your products functionally match this Pella window left screen clip. I need to purchase both left and right clips to replace missing parts in several screens that came with our windows in 1994.
Quick Learner Charleori Pa.
Nov 5, 2014
Quick Learner from Charleori Pa.
Nov 5, 2014
Old Andersen patio door lock
I have an old, possibly installed in early 90's Anderson vinyl sliding glass door with need to replace lock assembly. The pin in the receiver in no longer locked to the center. from your diagrams it is 2562123 and replacement is the 82-037, 5 1/2 inch length receiver. But I would also would like to ... (cont.)
Home Owner Watertown CT
Nov 5, 2014
Home Owner from Watertown CT
Nov 5, 2014
Pella Door Hardware
I submitted two pics of my hardware. The dimensions are 8 1/4 inches from top to bottom. The inside of the door frame have the number 90567.331 08 06 01.
Home Owner 19090 Pennslyvania
Nov 5, 2014
Home Owner from 19090 Pennslyvania
Nov 5, 2014
Truth Casement Operator, 9-1/2"
I need this part asap... and a handle to go with it
Quick Learner savannah ga
Nov 5, 2014
Quick Learner from savannah ga
Nov 5, 2014
window lock and keeper
the dimension from screw hole center to screw hole center is 2" the keeper dimensions screw hole center to screw hole center is 1 1/2 " the latching mechanism is some kind of metal alloy thanks for your help... pat
Home Owner USA
Nov 5, 2014
Home Owner from USA
Nov 5, 2014
Muntin Clips
My home is 30 years old and all the windows have fake muntins on the inside. They are attached to the windows with plastic clips. Unfortunately, over the years, the plastic has gotten brittle and they crack when we try to clean the windows. I have attached a photo of one of the clips. Do you kno ... (cont.)
Quick Learner Bolingbrook, Illinois
Nov 5, 2014
Quick Learner from Bolingbrook, Illinois
Nov 5, 2014
Need new Gapco balance
Good morning, in my house I have Gapco non tilt windows and some of them either do not move up or do not hold position and fall down. I notice in some of the windows that fall, thread has come loose and hanging around. After viewing videos and going through the discussion form, I believe that channe ... (cont.)
Contractor Chicago, IL
Nov 4, 2014
Contractor from Chicago, IL
Nov 4, 2014
Sears Storm Window Part
I have a couple of these to replace. For the most part, the tip has broken off, however with the one pictured, the spring the back has come out and so the latch isn't working properly. I've watched the video on replacing latches and corners, do I need the replacement part that includes the corne ... (cont.)
Home Owner Tampa
Nov 4, 2014
Home Owner from Tampa
Nov 4, 2014
Milestone Series 1000 Channel Balance
I could use some help identifying the correct channel balance. I have narrowed it down to an S380-29 but I don't know what the correct weight range is. My existing channel balance is stamped with 28D. The SWISCO options are 2810 thru 2860. Do you know which option correlates to a 28D? ... (cont.)
Quick Learner USA
Nov 4, 2014
Quick Learner from USA
Nov 4, 2014
Larson storm door lock set key cylinder
Will either 40-123 or 40-089 key cylinder fit a Larson storm door lock/lever set?
Handy Person Verona, WI
Nov 4, 2014
Handy Person from Verona, WI
Nov 4, 2014
vinyl stops for Hurd wood windows
I am looking for vinyl stops for Hurd windows. They are all wood and about 20-24 years old. Is this something you would carry?
Home Owner Las Vegas NV
Nov 4, 2014
Home Owner from Las Vegas NV
Nov 4, 2014
Left and Right ?
I was told to replace my left and my right side... if I order two will it be a left and right??? I am confused 16" Series 351 Channel Balance Product Code: S351-16
Handy Person Acton, MA
Nov 4, 2014
Handy Person from Acton, MA
Nov 4, 2014
Window crank and latch
I am looking to replace all my window cranks and latches to white. I am pretty sure i need a single arm window crank that is 9 1/2 inches due to the fact the the windo is on its own hinge and it measure about 9 1/2" from tip of arm to center of crank, but I want to verify. I have no idea what i woul ... (cont.)
Quick Learner Colorado
Nov 4, 2014
Quick Learner from Colorado
Nov 4, 2014
Looking for this Truth window part
I am looking for this part. I am not sure the name of the part, maybe a "keeper"? This is from a Truth window from around 1999. Any help would be appreciated.
Quick Learner South Dakota
Nov 4, 2014
Quick Learner from South Dakota
Nov 4, 2014
Anderson Window Casement Window Mechanism.
Hello, I just moved in to a new house and need some help with my AW Casement Windows. One of the mechanism isn't working properly. It will open the window but not close it. When I go to close it, the entire operator handle gear just screws out. Upon further inspection I noticed that the piec ... (cont.)