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Door & Window

I have a wooden window that utilizes a casement operator assembly I need the mirror image of this as it is on the opposite side. What model am I looking for? I see things that are somewhat like this but not what I believe I need

I have a failed Atrium window and others that may go soon and have nailed the problem down to (I believe) failed nylon part:(H-719)Channel Balance Guide, 7/8",Product Code: 18-177 Is it possible that this breaking would allow my window to fall out? I only have one failed window but I hav ... (cont.)

I am looking for a replacement of the window crank handle and the shaft that goes with it. existing crank handle in pict 1 & 2, broken handle base in pict 3. the installed window does not show a product no. except for Del Mar of Canada.

This slider was removed from my patio door today after being installed for only 2 years. The one bearing is rusted tight. I cannot find anything on the roller or the door that identifies the maker or the part itself. I have also gone to numerous stores with no luck. Thanks in advance ... (cont.)

For Milgard 60" H X 36" W aluminum windows, I need 6 replacement Balancers. The stamp info says 25 3 B.S.I. PK. The window weighs 14 pounds. The shoe and top attached are winged and the shoe is 1" and looks likes 15-005 and the top looks like the 19-005 The confusing part for me is that the ... (cont.)

Your product number 82-217A is the latch I found that is broken on my door and I will replace it. But, what part do I need to install on the sliding part of the door to make this functional? The part is missing and I saw three holes on the door. Thank you. Maria~

My part looks very similar to all of the ones listed on your site, except the numbers do not match any of them. On the bottom right hand corner mine is marked: D61 7#27 2-78

Round top. Total length is 2.5 inches. The distance from the top to the center of the first hole is 1.25 inches, and that to the center of the second hole is 2 inches.

What is the correct balance tension for my windows? The sash balances have the following markings: 26 4 GT CMC 2 and 26 4 HP Caldwell. The balance appears to be a 27" Series 385 Channel Balance Product Code: S385-27 Thanks.

i need 20 450 alum sh parts pivot bars, drop-in vunyl fin ins... do you carry these

I need assistance selecting the correct replacement sash spring. The existing metal channel is 33" long. Sash weight is 23#. See attached photos Thanks Eric

I purchased the 450 series sliding patio door at Lowe's. They also sold me the wood screen door that goes with it telling me that it came with a return spring. After the contractor installed the doors (two) we did not find the return springs. I investigated in the Pella for Lowe's catalog and fo ... (cont.)

I think I am looking to replace just the plastic? This is the first time I am replacing a part such as this. I realize that the spring comes out and could be remounted back into another (whatever it is called) Could you direct me to the part I need, please, thank you! Mark

I have a latch that looks like part # 26-079 but my dimensions are 2 5/16" overall length with 1 13/16" screw holes. Any chance you might carry something like that? Thanks.

You measurements give the length and width of the balance channel, but they do not give the width and depth of the shoe. Could you please tell me what they are? My window channel this must fit width has an internal width of 1-1/4" and a depth of 9/16". I need to know if the shoe on this balance ... (cont.)

Please identify the balancer. Thanks

I have a few storm windows with broken slide bolts. They don't resemble any in your catalog. I figured I would sketch the channel, and maybe you could help out (see attached picture). Your 91-140 looks promising but I thought I would verify before ordering a bunch.

How do I identify my specific Acan window? The windows balance/ballast mechanism is broken and there is nothing to hold it up. Other windows in my home are very difficult to open. Is there a way to duplicate this or should the ports be replaced? Do you have the replacement parts? Can I send a pictu ... (cont.)

Hello - I need two right window tilt latches an done left. I have attached a picture of the whole window and am existing tilt latches and missing.

markings are 29 6 FX CMC 7 and appears to be 1/2 inch wide and 30 inches long. the 4 photos are enclosed. note, the other window also needs these balances and it appears the only difference is the markings which are: 29 6 HX CMC 11