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Viewing all customer Discussions for:
Door & Window

Handy Person Sunnyvale, CA
Aug 5, 2014
Handy Person from Sunnyvale, CA
Aug 5, 2014
11/32 Spline?
I purchased a house from a bank that came with... well, missing some parts. I'd like to be able to open my manual skylights, but I only see splines pointing at me. As you can see, I think these can use your 11/32" universal parts, but I wanted to ask first.
Quick Learner Boston
Aug 5, 2014
Quick Learner from Boston
Aug 5, 2014
sliding screen door rollers
roller has the markings "Kilian Sryacuse New York". Need 4 of the roller systems. Do you have?
Quick Learner 78660
Aug 5, 2014
Quick Learner from 78660
Aug 5, 2014
Snap in window Glazing ID
I can not find any markings on either the window or glazing strips. Home was built in the '80s in Central Texas if that helps at all. If you need more pictures or any more information please let me know.
Home Owner Biddeford, Maine
Aug 5, 2014
Home Owner from Biddeford, Maine
Aug 5, 2014
Anderson Window Sash Balance
I need to replace the sash balances. See photos of the sash balance front and back. The window is 29.5inch wide. The frame is 32 inches wide. The inside dimension of the frame is 31.5. The height is 53.5 in. Please clarify your part number. Regards, Mark
Quick Learner Cincinnati OH
Aug 5, 2014
Quick Learner from Cincinnati OH
Aug 5, 2014
Help in removal of spiral balances
Have old Amcor windows throughout house. One sash had seal compromised so I removed it. While doing it one spiral balance (on right side - the white shoe) came out of pivot shoe. Shoe is covered with plate that states "do not remove"... Shoe and as well as the balances probably should be replac ... (cont.)
Home Owner New Jersey
Aug 5, 2014
Home Owner from New Jersey
Aug 5, 2014
Andersen window sash balance (2) and latch needed
Andersen window sash balance (see attached image), part number on the balance says C13 6#23 585. The total length of the balance is 6 3/4 inches and width is 3 inches. I also need a latch for the same window. Please advise the new part number I need.
Home Owner USA
Aug 4, 2014
Home Owner from USA
Aug 4, 2014
Flush Bolt Color Inquiry
I have this in Brass color: Mortise Flush Lever Product Code: 42-006 I noticed on your site that you are not selling the same exact product in a Brushed Nickel or a Satin Chrome. Do you have any other products that are similar to the one I have, but in a Brushed Nickel or a Satin Chrome? ... (cont.)
Quick Learner PA
Aug 4, 2014
Quick Learner from PA
Aug 4, 2014
Window Balance
Andersen Corp 11600-2. I need help identifying this balance.
Handy Person King City, California
Aug 4, 2014
Handy Person from King City, California
Aug 4, 2014
Milgard Channel Balancers
I have 25 inch long channel balancer, measuring just the metal channel and not counting the plastic ends. The only number stamped in the metal is 25 3. I assume the 25 is the length of the balancer but I do not know what the 3 represents. The window weighs approx. 15 lbs. Either the balancer that ... (cont.)
Handy Person Pittsburgh, PA
Aug 4, 2014
Handy Person from Pittsburgh, PA
Aug 4, 2014
Need to replace 3 awning operators and need help in choosing the best of your offerings
The Left Hand Awning Operators I need to replace have no marking on them. I am attching a photo of the unit and listing below the dimensions: The unit has two mounting holes top & bottom spaced at 5-5/16" center to center. The top holes are 1/2" apart, center to center. The bottom holes are 7/8 ... (cont.)
Landlord Croton-on-Hudson, NY
Aug 4, 2014
Landlord from Croton-on-Hudson, NY
Aug 4, 2014
Superseal Series 1100 Tilt Latch
Hi, I need to order a tilt latch to replace the one on my tenant's window that is broken and we have removed. We had this window installed in 1997-- it is a Superseal Series 1100 vinyl replacement window. I'm enclosing a photo of the removed tilt latch with its dimensions, which are 3-1/8" x 1-1 ... (cont.)
Home Owner Longmeadow Mass.
Aug 4, 2014
Home Owner from Longmeadow Mass.
Aug 4, 2014
Andersen sash balance
I have 11600-17 stamp also and I found 623 1 1094 on one of the tabs. Is this enough to determine correct replacement balance? Thanks. Your YouTube is terrific
Quick Learner Durham, NC
Aug 4, 2014
Quick Learner from Durham, NC
Aug 4, 2014
Coil spring replacement
Window (3 x 3 ft) won't not stay up. Need to replace the coiled spring. Please suggest which model to order.
Home Owner Mattapoisett, MA
Aug 4, 2014
Home Owner from Mattapoisett, MA
Aug 4, 2014
Screen door roller
How long is the metal piece? I Need it longer than what the picture shows. Thank you.
Quick Learner South Dakota
Aug 4, 2014
Quick Learner from South Dakota
Aug 4, 2014
Operator Shoe
All I need is the little white piece ... do I need to purchase the grey replacement shoe? They look totally different is why I am concerned.
Quick Learner
Aug 4, 2014
Quick Learner
Aug 4, 2014
bottom sash keeper
looking for this part
Quick Learner Walkersville, maryland
Aug 4, 2014
Quick Learner from Walkersville, maryland
Aug 4, 2014
part for traco window TR-4550
This piece I need attaches to the bottom of the window (each side) by two small screws and then is inserted into a white piece in the track of the window so it can swing down (to clean the outside of the window) and to help it slide up and down.
Home Owner Chicago, IL
Aug 4, 2014
Home Owner from Chicago, IL
Aug 4, 2014
Leaf Spring for Window Screen
Hi...I'm having a problem with one of my window screens. The problem is that I think that my building has sellted, and now Im having a problem keeping one of my window screens secure. I don't know the manufacturer of my windows or screens, as Im not the original owner. The problem is that there is a ... (cont.)
Home Owner Raleigh ,NC
Aug 4, 2014
Home Owner from Raleigh ,NC
Aug 4, 2014
Door Rollers needed
Hi, I am looking for a replacement roller for the attached. Length ~3" measured from door assembly to back of wheel Wheel ~1.5" dia Height ~2" Thanks, Scott
Landlord Illinois
Aug 4, 2014
Landlord from Illinois
Aug 4, 2014
Sliding Door handle
Can you help me locate 2 patio door handles. The holes are 4" apart. Thank you for your help!