Viewing all customer Discussions for:
Door & Window
Home Owner
Cleveland, OH
Jul 22, 2014
Home Owner from Cleveland, OH
Jul 22, 2014
Broken metal pivot bar for double hang tilt window
I am trying to find a (possible) replacement for a metal pivot bar that broke. It is from a double hung tilt (vinyl) window. Unfortunately, there are no markings or numbers on the part. Thanks in advance for your suggestions. srk.
Home Owner
Herndon, VA
Jul 22, 2014
Home Owner from Herndon, VA
Jul 22, 2014
Looking for replacement crank for casement window.
Handle on the small casement window just spins so need to replace entire crank system. Cannot identify part needed as there are no markings. Windows are Barber and Ross, a company that is now out of business so cannot determine what crank supplier they used. Thanks.
Handy Person
Nj
Jul 22, 2014
Handy Person from Nj
Jul 22, 2014
Window will not stay p
I do not understand how to fix this. Cannot find any markings on windows. Can you help?
Home Owner
Massachusetts
Jul 22, 2014
Home Owner from Massachusetts
Jul 22, 2014
Which Andersen casement window operator do I need?
I think this window is from the mid 1970s -- The window etching has an XI in a circle and a JD. I do not see any other letters or numbers. The visible glass dimensions are 15 9/16 x 48 1/16. It has a straight arm operator that is about 9 inches long.
Handy Person
07074
Jul 22, 2014
Handy Person from 07074
Jul 22, 2014
COIL BALANCER
6500 SASHLITE D-HUNG PERFORMA ORD 178451 LOT 69887 BIN 3 POS. BOTTOM
Quick Learner
Va
Jul 22, 2014
Quick Learner from Va
Jul 22, 2014
Window latch
Patent5139291 092 3x1/2x5/8 Need replacement part
Handy Person
Concord, Ca
Jul 22, 2014
Handy Person from Concord, Ca
Jul 22, 2014
Window Balance
Hi, I need to order a few window balances. The balance pictured is 27 inches long and 1/2 inch wide. The only writing stamped on it is 2630. I see many different 1/2 wide channel balances but the different series, plastic tops, and shoes I'm not sure which specific model to order. Thank y ... (cont.)
Quick Learner
USA
Jul 22, 2014
Quick Learner from USA
Jul 22, 2014
"M" Roller
Is there a better option to the "M" spring roller? My existing roller is the "M" type, 1" steel.
Quick Learner
USA
Jul 22, 2014
Quick Learner from USA
Jul 22, 2014
Window latch replacements
I am not sure of the manufacturer of my Windows. I am having difficulty finding replacements. I need 10 sets of you can locate. A pic of latch is attached. Thank u in advance for your cooperation in this matter.
Quick Learner
Oregon
Jul 22, 2014
Quick Learner from Oregon
Jul 22, 2014
New operator needed
I have a 1987 Marvin casement window and I need a new operator and some new weather stripping as shown in the attached pictures. Thanks Bill
Home Owner
Coto de Coza, Ca
Jul 22, 2014
Home Owner from Coto de Coza, Ca
Jul 22, 2014
Window balance help
I have a number of windows in my home that need the balances replaced. A neighbor has identified the part as being S385-34 with option 3330 and a clip of 16-002. I also have smaller windows by the same manufacture that need the balances replaced. The smaller window frame measures 33 3/4" wide by ... (cont.)
Home Owner
USA
Jul 22, 2014
Home Owner from USA
Jul 22, 2014
Broken handle/lock
Attached are 2 photos of a broken handle/lock. The attached diagram is accurate except our handle/lock has screws that are 3 15/16 " center to center. Can you supply the handle/lock, what is the cost and how soon could it be shipped?
Handy Person
Delhi
Jul 22, 2014
Handy Person from Delhi
Jul 22, 2014
Window balances
NAME: 2570 Balance CODE: S390-26 cannot seem to find them on your web site. Please advise.
Contractor
Vista, Ca
Jul 22, 2014
Contractor from Vista, Ca
Jul 22, 2014
s770-34 balance Info
I AM LOOKING FOR 770 SERIES SASH BALANCE FOR TILT WINDOWS. THEY ARE 34" LONG AND ARE STAMPED 34F. I DO NOT SEE THE OPTION ON YOUR WEB SITE FOR THIS. I PRICING FOR 20 OF THESE. (I AM REPAIRING 10 WINDOWS) THANK YOU FOR YOUR HELP , CURT ... name: Curt - A&D GLASS CO.
Home Owner
Long Beach, CA
Jul 22, 2014
Home Owner from Long Beach, CA
Jul 22, 2014
Channel Balance 1/2"x21" with 19-002 & 15-003
I have a wooden sash, double hung, non-tilting window with a bad channel balance. The part is stamped with "20 4 FS CALDWELL". Size of the metal channel (not including plastic top/shoe) is 5/8" x 21". Weight of the sash is 18 pounds. Top matches Swisco 19-002 Shoe matches Swisco 15-003 I d ... (cont.)
Home Owner
Florida
Jul 22, 2014
Home Owner from Florida
Jul 22, 2014
Window repair
The top plastic part between the window and the chat her is broken, please send replacement Agnes
Quick Learner
USA
Jul 22, 2014
Quick Learner from USA
Jul 22, 2014
Balance combination not shown
How can a I order a 795 series balance with a 15-194 shoe with a 15-198 balance clip? Looking for qty of 2. Thank You
Home Owner
Eldersburg, MD
Jul 22, 2014
Home Owner from Eldersburg, MD
Jul 22, 2014
Balance Identification
My unit has numbers (32 6P23 377), what replacement balances should I buy. It appears other numbers may be present but I can not read these.
Home Owner
Texas
Jul 22, 2014
Home Owner from Texas
Jul 22, 2014
Tension Roller for Patio Screen Door
I have been trying to find a good match to my screen door's rollers but have been unable to. I have gone to Home Depot and Lowes trying to find a generic roller but none fit the door and will work with it. On line hunting has been fruitless as of now. There are no major markings on the door glass sl ... (cont.)
Home Owner
Forest va
Jul 22, 2014
Home Owner from Forest va
Jul 22, 2014
Window lock for single hung alum window
Brass 1-7/16 x 1/2 holes 7/8 on center. See photos. Other color OK. Can drill new holes but would rather not. AS stamped on base.