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Door & Window

bottom edge w/ lip is 3/8 wide. Back side 9/16

I need help identifying which part to get for 1/2" window channel balance. "1640 Q" is stamped on it. Length is 17". I need 6 of them, but I want to get the right one (and I can't seem to be able to tell them apart in your photos!) Thanks!

I have a casement window that the lock was broke when we bought the house. I have been looking for a replacement and found one on your website that looks like it could be the one. I am sending pictures of it and hope you know which one will fix it. It is on the left side of the window with the hole ... (cont.)

I have a whole houseful of 400 series replacement double hung windows. I did not order them with sash pulls. I am small, older, and have a weak back. I now want to install sash pulls -- two on each window -- but at the outside tops of the lower sashes where I can get better leverage by pushing up ... (cont.)

I did not find my glazing in your catalog, but I did see an image of it on the web under Google Images - it was in a catalog identified as 65-213W, no clue on company (not listed on the catalog). I attached a photo file from the web which looks like it. There is a 9/16" slightly bowed section that g ... (cont.)

I have a roto op05-7810 crank that keeps falling out. Do you have something that I can replace it with to correct the problem or can this be tightened somehow?

Window Lock Keeper Product Code: 38-108 Can I get this in Brown or is it only available in white? There is no box to check for a different color... Please let me know. Thanks! Clint

Hello the only identifying marks are on the door. PS11 6L OPER Are the sliding door locks all universal?

My window won't stay open and is broken in both channels

Can you please help me identify the thumb pulls and balances. It looks like a General Aluminum window but I am not certain. Thanks! Rob

I have a double hung tilt out window that does not stay up. I believe the spiral window balance needs to be tightened. I was hoping to send a pic I took of the pivot shoe. It has an opening and there is a screw next to were the balance goes thru. I was wondering if your tool would work to remove and ... (cont.)

I have no markings on the Vinyl window. I attached 4 pictures to help you identify the correct part to order.

it looks very similar to your part Product Code: 23-222, my part's top mesurement is about 1.5 inch (on the larger side). Please let me know what is the measurements from one end of the roller to the another end of the roller. Is this part available in stores, if so which one. I live near 20854 (R ... (cont.)

Hope you can identify the part.. i need 3

I am wondering what the length on this tandem lock was. I am looking for one that is 29" long, as pictured in item 38-148

I am looking to find this beading that I have not found anywhere else. I have looked everywhere. Can you help me with the information I have attached? My name is Kristan. My phone # is 210-655-5858. Thanks!

Hello I'm looking for this lock and handle set for my sliding glass door. I just moved into a home and I don't have any additional information. Is this something you carry? Thanks

I need to replace the tandem roller units on my Better Bilt Aluminum sliding windows purchased in 1971 because the plastic frames are starting to deform from the weight of the windows riding on them which causes the rollers to bind up. The only markings on the windows are the Better Bilt name and ... (cont.)

I'm not sure which size to actually ask for so I am taking a picture of it and sending it. I saw the you tube video and I understand that I can not use the nylon pet screen and I have to use a regular metal screen to rescreen this door. I just need 18ft. of the correct spline to rescreen. Thanks! ... (cont.)

I have a 30-inch sliding screen that is 5/8" wide at the top. It appears that your product 6' Top Sliding Door Track Product Code: 80-110 would give me what I need. Does it accommodate the 5/8" screen? If it works, is it mounted with screws or double faced tape