Viewing all customer Discussions for:
Door & Window
Handy Person
USA
Apr 16, 2014
Handy Person from USA
Apr 16, 2014
Andersen window balance
Hi.I don't know the name of the part I need, but it is an Anderson double hung window. The cord that is in a spring box an attached to the window is broken. The # on the box is J12 5P31 377 I need 8 of them. Thanks Ron
Home Owner
USA
Apr 16, 2014
Home Owner from USA
Apr 16, 2014
Flush Die Cast Clip Product Code: 70-114
Do they rust in an exterior application?
Professional
usa
Apr 16, 2014
Professional from usa
Apr 16, 2014
id patio door handle
I need this patio door handle
Home Owner
USA
Apr 16, 2014
Home Owner from USA
Apr 16, 2014
Unique Balances
In need of 2 ea. Unique 27-E-50 & 27-F-60, unless you can suggest a better fit. Both sashes are the same dimension. 50"w x31"h. Overall length of metal balance is 28" Swivel clips are 1"wide x 2" long. I would think that both windows being the same manufacturer & the lower sash being the ... (cont.)
Handy Person
Indiana
Apr 16, 2014
Handy Person from Indiana
Apr 16, 2014
Inside door catch
Spring broke inside door latch causing latch not to operate correctly. Carch is 2 1/2 " high,1 1/4" wide, Hole centers 1 3/4", At present storm door has no readable markings. I believe by looking at the latch number (40-150) that I could possibly use it.
Home Owner
New York
Apr 16, 2014
Home Owner from New York
Apr 16, 2014
What screws work with the 38-036 lock?
Hi, I purchased 4 of these to replace my old broken locks. They seem to be a very good fit but I don't know how to screw them in because they don't have the threads in the holes like the old ones. Please advise me on what I need to do. Thank You!
Quick Learner
Mount Pleasant, S.C. 2...
Apr 16, 2014
Quick Learner from Mount Pleasant, S.C. 29466
Apr 16, 2014
Top Sash Guides
I have looked thru all of the top sashes you sell and I'm really unsure exactly what I have. They have popped out all over the house. I was also wondering if there is anything I can do to prevent my windows from allowing water to leak in on my window seal? I don't want to replace my windows, just wa ... (cont.)
Contractor
charlotte, nc
Apr 16, 2014
Contractor from charlotte, nc
Apr 16, 2014
Need coil type sash balance
this looks like a double coil assembly. I did not remove the assembly so I don't know specifically which parts I will need. Can I buy the entire assembly? I will need two. Are they handed? If so I will need left and right.
Quick Learner
Lafayette Hill, PA
Apr 16, 2014
Quick Learner from Lafayette Hill, PA
Apr 16, 2014
Replacement part - window balance part
Greetings Experts! Attached are four pictures of a replacement part we need. It is a small, plastic piece that screws into the side of the window and it holds the window balance in place. Can you suggest a part that would work for me? Many thanks! Michael
Quick Learner
Bridgeton NJ
Apr 16, 2014
Quick Learner from Bridgeton NJ
Apr 16, 2014
double hung window locks / stoppers
Hi, Sorry to see that your storefront is closed and that you can only order online. I bought parts from the store when it was open and used them . They worked flawlessly. I think I can use 90-077A along with 90-177. I need 15 locks in white the keepers on my windows look ok. As you ca ... (cont.)
Home Owner
Minnesota
Apr 16, 2014
Home Owner from Minnesota
Apr 16, 2014
Truth Hardware 24.33 replacement (white)
Hi, I have two 24.33 Maxim Multi-point locks in need of replacement. They are white. Would this be your product 38-095? If I were to order two or three, would my shipping to Minnesota be $2.95? Thank you!
Quick Learner
Baltimore
Apr 16, 2014
Quick Learner from Baltimore
Apr 16, 2014
Window Vent Stop
Hi, I have a broken window vent stop I am trying to replace. I'm wondering if you can match the part so I can buy a replacement. I can send pictures if that would help too. The vent stop I currently have is in pretty bad shape. Thanks, Mark
Handy Person
Palm Coast, Florida
Apr 16, 2014
Handy Person from Palm Coast, Florida
Apr 16, 2014
17" Series 900 Spiral Balance
The color tip on my spiral balance is white. I put my window on my bathroom scale, it is 25.5 LBS The tube is 17" by 3/8 Thanks for the help Brad
Quick Learner
Salem oregon
Apr 16, 2014
Quick Learner from Salem oregon
Apr 16, 2014
Need new window counterbalance
From plastic end to plastic end it is 25". It has 23 4 ko Caldwell stamped on it. And then I think it is 9/16 x 5/8.
Contractor
santa rosa, CA
Apr 16, 2014
Contractor from santa rosa, CA
Apr 16, 2014
Sliding Door Roller - Del Mar Engineering
Hi I'm trying to replace the door roller - see photo enclosed. It is a Del Mar part and is stamped patent pending. I've been on your site and seen the two items 81-255, 81-254 and they seem to be slightly different in size - see dimensions on enc photo Could you help suggesting a replacement part? ... (cont.)
Home Owner
USA
Apr 16, 2014
Home Owner from USA
Apr 16, 2014
Screen corners
I am trying to find a plastic corner for a screen. You have a screen corner #95-0206 I am looking for about 6 pair of these. These corners are generally for the top of the screen and they hold the lip frame in at the top. There is another corner that is the same for the bottom except it does not hav ... (cont.)
Home Owner
USA
Apr 16, 2014
Home Owner from USA
Apr 16, 2014
Balances and sash guides
Looking for 2 or more of these and 2 balances stamped ( d 2540 ).
Home Owner
north ridgeville, ohio
Apr 16, 2014
Home Owner from north ridgeville, ohio
Apr 16, 2014
sash balancer for andersen window
window measures 16"x36 1/2", window 35 yrs. old, no. on sash balancer is D69 7 #27 6 7, or 11600-2, need two rights and two lefts. No. on Andersen window corner is 78/1 if that is any help.
Home Owner
Port Orange, Florida
Apr 16, 2014
Home Owner from Port Orange, Florida
Apr 16, 2014
HANDLE AND LOCK SET
I NEED A HANDLE AND LOCK SET SIMILAR TO ITEM #82-003. The thickness of the sliding door is 1 3/4" the hole distance is 3 15/16. I have an old number off the old one it appears to be 060-154. I need it in black if available. I look forward to your response. Thanks Kevin
Home Owner
Maryland
Apr 16, 2014
Home Owner from Maryland
Apr 16, 2014
Window Balance number 2730
Hello, I am ordering four 2730 complete window balances. I have included the photos of the top and bottom shoes. If there are any questions I can be contacted via email at the adders as sent. Thanks