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Door & Window

I hope the photos I have attached can help you identify my channel Balance. It is for a non tilt window. The channel measures 1/2" (actually 9/16"). Numbers stamped on channel 162000D Thanks for your help. Andrew On The Level Handyman

we need to replace the broken piece and nylon part that is at the end of the spring for these windows. The spiral on your website has a black nylon thingy that is round and not slotted like the one we have . I have included 3 photos to show the missing and broken piece as well as the end of the wind ... (cont.)

To whom it concerns, Please see attached photos, the spacing between the attachment holes is 4-15/16". It seems to me like replacement part #82-009A would work. I do not remember where I purchased the lockset in the photo and it has no numbering except on the screw package, which is 1-0-209. I ow ... (cont.)

Howdy, Attached are two images with photos that have been dimensioned of a top sash guide for our windows. We are in need of matching replacement parts in black or white. Black would be preferred. When the part is removed from the window sash there are two screws at the top in the sash but only ... (cont.)

I need a spiral balance and I don't know which one to order. The tube is 28 inches long and it has a black tip. This is for a hurricane rated window. Thanks for the help.

I looked for the latch handle that was plastic that broke and no luck. Looking for a set. A rough quick measurement for center was 4" so guessing it could be 3-15/16"

Hello, I have 2 windows.. I believe one is a left sided crank and the other a right sided crank operator. Can you help me identify the parts I need to fix this issue? On one I need the full crank and the other the crank operates but the arms that cranks comes out of the socket. Darryl ... (cont.)

Does 81-166 come with metal roller instead of plastic rollers?

Pivot Shoe, 9/16" Thick Product Code: 15-118 I believe this is the right part, can you please confirm? See attached image. The pivot shoe is 2 1/8 x 9/16 x 1 1/4 (although it is more like 1 5/16). Mine have a screw that holds in the spiral balance. Can I order those from you as well? ... (cont.)

I've got a problem with the tilt pivot bar that was originally installed in our WOOD window sashes they used a pivot bar like Pivot Bar, 3", Product Code: 26-040 they drilled a hole in the end grain of the bottom rail and now they are all splitting.... looking for a better pivot bar/bracket t ... (cont.)

needing two channel balances for NuAir window the stamp is DB KO3 2950 the channel measure 1/2" wide and metal channel measures 30" the sash weighs 25 lbs

does anyone have a part # and where to buy it

Thanks for your help! My 30" balance is stamped 29-9 JA2 CMC 2. It is a fairly wide and heavy window. Also, the shoe and top pieces don't look exactly like the 15-002 bottom shoe and 19-002 top shoe that you have pictured. I've attached pictures of mine. Thanks again!

Do you have this same item with steel rollers instead of vinyl? Brian

I found this number 210-315-1 on the roller. Hopefully it can help.

Hello, I have a number of channel balances that matche your (27" Series 751 Channel Balance Product Code: S751-27)however my stamp says "K26XHL" for the bottom sash balance and "K26XHS" for the top balance. Which one of yours should we use? We also have quite a few of the same balances that a ... (cont.)

I ordered channel balance for these same windows awhile back, the part I am sending pictures for is the same window.

Hi, I need to replace a channel balance that snapped. I'd like to replace the whole assembly please. I see similar items on your site, but I'd like to confirm that I am ordering the correct parts. Thanks, Cory

I am installing two 31"Series 900 Spiral Balances to a window. On the left upper side of the window frame, the plastic piece that the screw attaches the spiral balance to broke off. I attached a picture of the plastic piece from the upper right side to show which I'm referring to. Would a sui ... (cont.)

I have several Alcan windows that will not stay up, they have to propped up. The sashes are sprung and now are near to the top of the top part of the window. It looks like there are some clips that are missing that hold long plastic inserts on either side of window. The plastic