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Door & Window

Yes, the 70-004 Pull Ring has a 1/16" groove. Please see image below:

This jamb spreader sounds like exactly want I need to replace some broken pivot shoes. But I am skeptical, I do not want to spend a lot of money for a product that I get no warranty on. Is there a specific reason why there is no warranty? What makes it so expensive? What is the smallest space it ... (cont.)

Hello, I am looking for plastic strips that act as anti-friction guides along the vertical edges of the lower (sliding) sash of the single-hung windows. Thanks, Armen There is one strip along the left and another along the right vertical edge of the lower (sliding) sash of the single-hung win ... (cont.)

Recently purchased patio home, three months ago. Over the past weekend attempted to open one of the windows, was stuck and broke the channel balance. It came loose, believe I broke the take out clip. Noticed that the springs are rusted together, believe the channel balances should be replaced. I ... (cont.)

I have a Channel Balance w/block & tackle w/spring. Stamped 2840-Q no manufacturer on part, window or glass. Channel is 9/16" sq.(outside) by 29" long and has hook on end that attaches to pivot(tilt window). Windows are about 20 yrs. old. Do you have a replacement? I have purchased from you in the p ... (cont.)

Does the 90-095 keeper in this set include a notch for a window grill?

I am trying to find a strong door handle where the mounting spread is 8.5" not the standard 6.5". Does it exist and if so, where might I find it? Thanks - Tom

I believe I found the needed replacement roller assembly. I will bring them in and post again as soon as they are available.

Yes, this product is white in color. It may be a little more off white than pure white, but it is definitely not tan.

Do these need to be lubricated periodically? If so, what should be used?

Product Code: 87-180 This sliding window roller assembly is used on Merzon brand windows. It features nylon housing with two 3/8" diameter brass concave wheels. Does package includeds 1 set per window?

on the 82-055 handle...what is the color of the wood? I have an older metal glass sliding door and there is a metal hand that is about 6 1/2 inches long in total but the screew holes are 3 1/2 inches between. I was just wondering if this would work with the color of wood work in the room ... (cont.)

I just got your "spiral charger" for my tilt windows. Here is what I have to work with: Each sash weighs 23lbs. There are TWO 5/8 spirals on each side for both the top and bottom (total 8 spirals for each window). TOP sashes are 4pcs 5/8" x 20" "red" BOTTOM sashes are 5/8" x 22" "blue" Thes ... (cont.)

The lever handle for the door will not latch and hold the door closed. Spring mechanism is defective... the weight of the handle causes the latch to drop to the open position. Can not find a model # . The SN is 275299. the Exterior assembly measures 7 3/4 " x 1 1/4 " the exterior finish is bras ... (cont.)

Can I email you a photo taken of the rollers which came out of my sliding glass door? No one can seem to identify them and locate a replacement. Thanks You.

Hello! How "tall" is the 90-028 lock? Thanks! :)

Hello, how "tall" is the 90-021 lock?? Thanks! :)

Hello -- I am looking for an acorn sliding window roller that is smaller than your listed part 87-010. The part I need is 1 1/4" long instead of 1 7/16" and the actual roller needed is 3/16" wide as opposed to 1/4". Do you have anything that might fit my needs? Thank you.

i need a replacement lever that fits the certainteed Double Hook Mortise Lock. Part no. 82-238 Here are some pictures of the handle I have. Hope it helps in determining which lever I need.

Carefully match up the operator you are replacing to the pictured 39-147 right hand or the 39-146 left hand. If you still have trouble figuring it out please feel free to send us a photo of the operator.