Viewing all customer Discussions for:
Door & Window

Sep 2, 2010
Sep 2, 2010
Spiral Balance Tightening
It's recommended that you start with three (3) 360 degree rotations. Check your window to see if it stays up on its own, or begins to fall down, then adjust accordingly.
Sep 2, 2010
Sep 2, 2010
Handy Person fort payne, al
Sep 2, 2010
Handy Person from fort payne, al
Sep 2, 2010
deciding which latch
my latches have an ESP, diagonally on the top of the latch. the 26-158 latches appear close, but not positive. thank you
Quick Learner Illinois
Sep 2, 2010
Quick Learner from Illinois
Sep 2, 2010
Special tool
Is there a special tool to activate and deactivate the 26-177 tilt latch locking mechanism (screw)?
Quick Learner Venango, PA
Aug 31, 2010
Popular Question Badge
Quick Learner from Venango, PA
Popular Question Badge
Aug 31, 2010
Can the 15070 replace my Thermal Guard pivot shoe?
The one i removed is 5/8 deep by 1 1/4 wide by 1 3/4 high with a white cam, will this one work as a replacement??? What do you recommend ???
Quick Learner SPRINGFIELD, GA.
Aug 31, 2010
Quick Learner from SPRINGFIELD, GA.
Aug 31, 2010
ALENCO WINDOW TILT LATCH
I HAVE SOME OLDER ALENCO WINDOWS, SERIES 385 DH R30 MST 3860, I NEED 16 TILT LATCHES FOR THESE WINDOWS, I CAN'T FIND THEM ON YOUR SITE, I NEED THE SCREWS ALSO, PLEASE HELP, I CAN SEND THE PART IF YOU GIVE ME YOUR ADDRESS...THX ROBIN
Contractor Lackawanna, N.Y.
Aug 31, 2010
Contractor from Lackawanna, N.Y.
Aug 31, 2010
coil balancers
how do you replace the coil balancers ? the balance shoe does not appear to be able to be removed
Home Owner California near the oc...
Aug 30, 2010
Home Owner from California near the ocean
Aug 30, 2010
installation tool or hole punch technique?
Hi, For 70-097, the stainless steel leaf springs for window screens, the installation hole is described on the web page as being 0.165inch by 0.180inch (a rectangle). Is there a tool available to make this hole in the screen frame? Or, if not, what technique would you use to make this hole (without ... (cont.)
Aug 30, 2010
Aug 30, 2010
Series 600 spiral balance, are they pre-charged?
You will have to charge the balances, I usually give the spiral three to four turns to start. I then take precaution by trying the window sash to see if it will operate properly. Then I adjust it accordingly, adding more turns as needed.
Aug 30, 2010
Aug 30, 2010
Outside pation door pull handle.
They do not actually make a lock with an outside pull with those hole centers. You can mount a patio door pull above or below your lock. You must get some one who is familiar with patio doors, because you could damage the glass when you drill through the door. A good choice of a pull might be the 88 ... (cont.)
Home Owner Sacramento
Aug 30, 2010
Home Owner from Sacramento
Aug 30, 2010
Milgard balance stamped 26 4 EJ
My window balance is Milgard stamped 26 4 EJ. Not sure how to translate to your S380-26 options. Thank you.
Quick Learner
Aug 30, 2010
Quick Learner
Aug 30, 2010
Broken coil balance
I had a window made by MI Windows and Doors, Inc. and the coil balance was broken and could not hold the opened windows. The window is MI 8500 series (WxH 85in x 75in). How can I identify the right coil balance parts from yours and replace with the broken ones. Your help is greatly appreciated. ... (cont.)
Home Owner fruitport Mi. 49415
Aug 30, 2010
Home Owner from fruitport Mi. 49415
Aug 30, 2010
window will not open
My Andersen window will not open. If you give the window a little push from closed position it seems to work fine.
Aug 30, 2010
Aug 30, 2010
OPTIONS A,B,ETC
Please remove the window sash and place it on a scale. We need the weight of the window sash in pounds to determine the proper stamp option.
Home Owner Voorhees, NJ
Aug 27, 2010
Home Owner from Voorhees, NJ
Aug 27, 2010
1/2 inch Wide Channel Balances
I need several window balances but cannot quite identify which series that I need. Can you help? It is a 21" balance and it has a 2020 marking on it. Please let me know if this helps. Thanks, Dan G
Quick Learner USVI
Aug 27, 2010
Quick Learner from USVI
Aug 27, 2010
Sliding door lock width
what is the width of this sliding door flush pull lock (82-002K)?
Home Owner El Dorado, AR
Aug 26, 2010
Home Owner from El Dorado, AR
Aug 26, 2010
Quality of lock
I need to replace 40 window locks with screw holes 2 1/4" apart. My original metal window locks are brittle and shatter under very little pressure. Your website has replacement locks for this size listed at various prices. For budget reasons, I would prefer to buy at the lower end of the price range ... (cont.)
Home Owner Ohio
Aug 25, 2010
Home Owner from Ohio
Aug 25, 2010
Help with choosing spiral balance replacement part
Hello, I need help in choosing the correct sprial replacement part for a tilt, single hung window. I have detailed pictures and measurements. Thank you, Jeffery
Aug 25, 2010
Aug 25, 2010
Balance unit strength
For your query on the weight, see this discussion on S795 weight.
Home Owner Lewisberry, PA
Aug 25, 2010
Home Owner from Lewisberry, PA
Aug 25, 2010
Additional Dimensions needed
This appears exactly like the one I broke, but can you provide additional dimensions (thickness and hole placement)? Also, can you confirm the 9/32" width?...mine is closer to 5/16" (measures .306"-.310"). Thanks.