📅 Notice: Closed Friday, June 19th

Viewing all customer Discussions for:
Door & Window

Contractor Savanna il
Feb 11, 2025
Contractor from Savanna il
Feb 11, 2025
Casement hardware
I need a right and a left
Handy Person FL
Feb 11, 2025
Handy Person from FL
Feb 11, 2025
missing tilt latch and bar
I have a window with a missing right latch. And the left latch appears to be damaged at the tip where it meets the leftmost aluminum frame. I also don't have a tilt bar. Not sure if even necessary. Can you please point me to the correct parts? I'd like to replace the screen as well. The window ... (cont.)
+2
Landlord San Francisco, CA
Feb 11, 2025
Landlord from San Francisco, CA
Feb 11, 2025
86 23-3 AB5 CMC 1
I have a non-tilt, single hung vinyl window. At the right side, both the channel balance and the plastic part that is connected to the top of the sash are broken. The photos that I uploaded are the channel balance and sash plastic part at the left side that are not broken. However, they are both ... (cont.)
+1
Contractor Richmond, VA
Feb 11, 2025
Contractor from Richmond, VA
Feb 11, 2025
Trying to identify this window shoe
I wasn't able to identify the window by anything on the vinyl frame or sashes. But it is an inverted block and tackle system and is secured with a clip at the top of the balance. The blue screw adds tention to the mechanism. Otherwise it does not lock when tilted in.
Handy Person Naples, FL
Feb 11, 2025
Handy Person from Naples, FL
Feb 11, 2025
Top sash guide
It appears to be a left and right one
Home Owner San Diego, CA
Feb 11, 2025
Home Owner from San Diego, CA
Feb 11, 2025
Window balance
17" 2620 winsow is not staying open
+4
Handy Person Alexandria, VA
Feb 11, 2025
Handy Person from Alexandria, VA
Feb 11, 2025
Silverline trim tilt windows
Need to replace both balances in a basement window stamped 30-3. Need to replace one balance in an upstairs window stamped 28-3. I need three sets of trim tilt latches.
+1
Quick Learner Florence sc
Feb 11, 2025
Quick Learner from Florence sc
Feb 11, 2025
Broken window balance and lower widow connection
Need both parts. Have several Pella windows with same problem. the hook mounts in a round hole at the top not sure how to remove the lower plastic piece for the widow frame I do not see a cut out in the track even if I remove the plastic top cover
Quick Learner USA
Feb 11, 2025
Quick Learner from USA
Feb 11, 2025
Door latch
The outside handle on door is just hanging straight down. It appears something has broken inside of it ?
+2
Home Owner Fountain Inn, SC, USA
Feb 11, 2025
Home Owner from Fountain Inn, SC, USA
Feb 11, 2025
Pivot Lock Brake Shoe Assembly
I am trying to purchase these two parts/items for a residential window. Two pivots and two single coils.
Contractor Fire island New York...
Feb 11, 2025
Contractor from Fire island New York
Feb 11, 2025
Slider rollers
Trying to find this roller (2) . There is no adjustment on this and just a drift pin that holds everything together. if you need more information please let me know. Don
Quick Learner Simpsonville, SC
Feb 11, 2025
Quick Learner from Simpsonville, SC
Feb 11, 2025
Channel balance
I need to replace the channel balance in all of my windows. At first I thought I just needed to replace the shoe, but that didn't work. Now I think I need to replace the channel balance but I'm not sure which one to buy.
+1
Contractor southwest pa.
Feb 11, 2025
Contractor from southwest pa.
Feb 11, 2025
screen corner
do you have these i could not find them on your site?
Quick Learner
Feb 11, 2025
Quick Learner
Feb 11, 2025
Balances
27 inches long with 2630
+2
Quick Learner Granite Bay, CA
Feb 11, 2025
Quick Learner from Granite Bay, CA
Feb 11, 2025
Top Sash Guide Replacement ID
Western Products windows installed circa 1982. Need top sash guides as pictured in attachment and whatever the stop inside the window frame is called, also as pictured in 2nd attachment. Thanks, Rick
Home Owner Casa Grande Arizona
Feb 11, 2025
Home Owner from Casa Grande Arizona
Feb 11, 2025
Channel Balance
Looking for the window channel balance parts for 2730. I believe I need new clips as well. Can you please guide me to the correct one?
Home Owner Parlin, NJ
Feb 10, 2025
Home Owner from Parlin, NJ
Feb 10, 2025
White plastic is broken
I have a sliding mirror closet and the white plastic piece broke. Do you know how to go about purchasing that part? I don't mind buying the whole kit. Any help would be wonderful .
Quick Learner Cedar rapids
Feb 10, 2025
Quick Learner from Cedar rapids
Feb 10, 2025
Pivot shoes and coils
Prism windows 801 series double hung windows
Handy Person
Feb 10, 2025
Handy Person
Feb 10, 2025
Replacement parts
We have Lawson windows that we need to get replacement parts for. One shows a number of 35DS 37 and the other 2950 BS1 BV. Metal to metal without the end plastic piece on one is 30" and the other is 36". What would the replacement parts be that I need to order?
+2
Quick Learner
Feb 10, 2025
Quick Learner
Feb 10, 2025
Extended-Travel Channel Balances
The metal channel is 13 5/8" long. 13-5 is stamped on the channel. I need 14 of those. I also need 4 balances that are identical but the channel is 19 5/8 long and those have 19-4 stamped on them.
+2