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Door & Window

There is a clip missing on the right-hand side of the lower sash causing thebottom rail to not seat properly in the channel. Can you identify this clip?

Do you have a roller assembly for a heavy sliding door? Says Grant No. 18 I see you have the roller, 1-3/4"DIA REPLACEMENT NYLON CONCAVE BB WHEEL Product Code: 81-116 It looks like my assembly has a brass rivet, can it be punched out and put your roller in? I think it would be better if yo ... (cont.)

Hi this handle was missing when we bought the house. Most of the other windows are Pella but this one has no identifying info. Any idea what we need? Previous owners put hooks and eyes in the frame to hold it shut rather than fix it

28" round balance. 3/8 wide at the tips

This is a Jen Weld I'm already aware of that but my customer wants to add a lock. Looking it up I see there is a place that looks like it goes on top of the lock and you just drill out for the lock but I want to confirm that is the case. Jenn Weld said they don't have any part. fir that. I clearly s ... (cont.)

channel length is 30 5/8", 30 3 is stamped on it, jeld-wen single hung window, roller at bottom fitting with metal hook. Will require 6 balances (3 windows). Also will require 6 top sash guides shown in last picture.

No markingsor part #s

Looking to replace all the parts in my home. They all bend and are 18 inches long and bend in the middle. Any help you can give would be greatly appreciated. Thank you!

I cannot figure out what I need to get

Looking for some casement hardware to replace the maker is truth hardware and the numbers on the arm are 20810

Hi, the sliding door does not slide open anymore unless a lot of force is applied. It's not off the track. Looking to replace the rollers. Any suggestions or recommendations greatly appreciated ??

1/2" by 21" long metal frame. Looks just like all the balance pictured. Number on back of channel are: 20-6 FG5 CMC 54

Hi, I was looking for these window mounts, but I was not able to identify them, or I'm not sure about a couple options that you guys have, I was looking into your advice and see if you can recommend which one of the mounts is actually the ones that work with this type of mounts. Refer to attached pi ... (cont.)

Hello, These photos are from my Aunt's home. I'd guess the door is 25 years old. Recently she was unable to get the lock to engage the fixed side in the door frame. My guess is the mortise lock is worn out? I have been looking at your website, the closet match is 82-218 but it is pointed at the top ... (cont.)

Here are some pictures of the part I need. I can’t seem to find the correct dimensions of a replacement part on your web site. The measurements I have on this part is: 5&1/4” from the center top hole to the bottom hole - 2&5/8” on the internal short arm and 1&1/4 ... (cont.)

I'm trying to find the part that is connected to window in photo 1 as photo 2 shows that part being broken and window not connected. I don't know what's it called just trying to get my windows fixed.

We are looking for replacment parts for these clips in the photos provided. They are part of replacing the chanel balancers. We recently ordered the 28" Series 751 Channel Balance from you guys and when we went to replace them we needed these clips. Do you have any idea what these are? ... (cont.)

HI CAN YOU SEND ME A QUOTE ON WINDOW BALENCER 13-3/4" LONG METAL PEACE

I have 4 broken windows sashes. I am looking for replacement parts.

HiI would like to replace the above door assembly that is 12 " long. I see you have one that looks similar but would like your expertise on a replacement. Thank you for any help you can offer.Noel