Viewing all customer Discussions for:
Door & Window
Handy Person
Leesburg, VA
Mar 24, 2026
Handy Person from Leesburg, VA
Mar 24, 2026
Broken Coil Spring
Attached are 3 photos of the broken # 7 coil and its housing(?) from the right side of the window. The other 2 photos are of an existing not broken coil and housing from the left side. This one reads 7E. I've ordered coils from you before and this is for the same home. But a smaller window. What ... (cont.)
Handy Person
Ohio
Mar 24, 2026
Handy Person from Ohio
Mar 24, 2026
Window Balance For MI Window 4300
I would like to replace the balances on both sides of this window with new parts, but I want to make sure I have everything I need and the correct parts.
Quick Learner
Tahoe City, CA 96145
Mar 24, 2026
Quick Learner from Tahoe City, CA 96145
Mar 24, 2026
Sliding door handle.
I have a black in finish and wooden handle sliding door handle that I need to replace. The lock has failed. Screws are 4" apart.
Quick Learner
Roseville California
Mar 24, 2026
Quick Learner from Roseville California
Mar 24, 2026
Window channel balance
Need to replace window channel balances
Quick Learner
Wisconsin
Mar 24, 2026
Quick Learner from Wisconsin
Mar 24, 2026
Pivot block 2 1/8 x 1.25
Here is a better pic in addition to my previous email. Older series 3100 platinum double hung Type VSDH. THX
Quick Learner
Mar 24, 2026
Quick Learner
Mar 24, 2026
Coil balance
Good afternoon! I need to replace the coil balance on a window. There is one on each side. I took a picture of the coil so you could help me find the correct part. Once I have identified the correct part, I will want to order 3 sets of them. Thank you!
Quick Learner
oregon
Mar 24, 2026
Quick Learner from oregon
Mar 24, 2026
window balance 13"
13 5 Ht cmc 3
Professional
Kailua Kona, hawaii
Mar 24, 2026
Professional from Kailua Kona, hawaii
Mar 24, 2026
2213 BSI LJ
23" long by 5/8" wide
Landlord
Chambersburg, PA
Mar 24, 2026
Landlord from Chambersburg, PA
Mar 24, 2026
Replacement window parts needed
Good afternoon, We are looking to identify the pictured window parts needed to repair a few windows here at Greene Meadow Apartments. The only number visible is on the coil and it says "5 K". We can't find any numbers on the window itself either. Any help is appreciated.
Quick Learner
Mar 24, 2026
Quick Learner
Mar 24, 2026
broken plastic guide piece on window
Hi, I just replaced my channel balance but it is still not working and I noticed the plastic guide at the top of the window is broken. Can you help me identify this part?
Contractor
Phoenix
Mar 24, 2026
Contractor from Phoenix
Mar 24, 2026
Spiral Balancer Clip
Hello, I need 4 of these clips that attach the bottom of the window to a spiral balancer
Quick Learner
Mar 24, 2026
Quick Learner
Mar 24, 2026
5lb spring balance replacement
It is 5 lb and right side need replacing thanks don't know brands
Quick Learner
Bloomington, Illinois
Mar 24, 2026
Quick Learner from Bloomington, Illinois
Mar 24, 2026
Tilt window pivot shoe lock
Looking for the correct part for tilt window pivot shoe lock (see attached images).
Quick Learner
Mar 24, 2026
Quick Learner
Mar 24, 2026
Balance Replacement
I need to replace the balances on 2 windows (total of 4 balances). The only markings I see are 27C and CJ CP. The bottom part of the balance is broken off as well.
Contractor
Virginia Beach
Mar 24, 2026
Contractor from Virginia Beach
Mar 24, 2026
Home Owner
Clarence Center, NY US...
Mar 24, 2026
Home Owner from Clarence Center, NY USA
Mar 24, 2026
Sliding Door Latch Replacement
I beleive it is a Vetter door from the early 90's. There appears to be a spring inside that doesn't move when the latch is rotated.
Quick Learner
Atlanta
Mar 24, 2026
Quick Learner from Atlanta
Mar 24, 2026
Replacement needed
Need the replacement for the item on the uploaded picture thank you
Quick Learner
Bradenton, FL
Mar 24, 2026
Quick Learner from Bradenton, FL
Mar 24, 2026
Need to identify Channel Balance Shoe
Hello, I recently ordered replacement 770 channel balances. Now I need to replace several shoes. The 2 shown are not an axact match - Hopefully upgrades. Can you please identify the part # I need?Thank you!
Handy Person
Vancouver, Canada
Mar 24, 2026
Handy Person from Vancouver, Canada
Mar 24, 2026
Window clasp / lock
Hi all, could anyone tell me the part number for this window clasp?
Contractor
Grenada Mississippi
Mar 24, 2026
Contractor from Grenada Mississippi
Mar 24, 2026
Cool balance
I need a few of these coil balances and I can't find a name on the window anywhere.Could you tell me what brand and if you can get these please,thanks