Viewing all customer Discussions for:
Door & Window
Handy Person
Mar 23, 2026
Handy Person
Mar 23, 2026
Need to replace window spring
I was not able to find any markings to identify what kind of parts I need.
Contractor
Seminole, Florida
Mar 23, 2026
Contractor from Seminole, Florida
Mar 23, 2026
Channel balancers for older PGT aluminum 4000 series non tilt windows
I need 2 of the 29's (pic 4) and 2 of the 11's (pic 5). Not sure what size to order based on only the one number on the balancer. Can you please tell me which balancer length I need. These balancers are on older aluminum 4000 series single hung (non-tilt) windows. I apprecite any help you can provid ... (cont.)
Quick Learner
Mar 23, 2026
Quick Learner
Mar 23, 2026
casement window operator scissor arm?
casement window operator scissor arm
Quick Learner
Holland Ohio
Mar 23, 2026
Quick Learner from Holland Ohio
Mar 23, 2026
Alside replacement window parts
Need pivot pins and balance brake shoes for Alside replacement windows from 2007.
Quick Learner
West Chester PA
Mar 23, 2026
Quick Learner from West Chester PA
Mar 23, 2026
OP06-1520
I need a pin for this window crank. Do you carry those pins?
Quick Learner
Taylors SC
Mar 23, 2026
Quick Learner from Taylors SC
Mar 23, 2026
Series 152 Coil Balance Quote
I need to replace the double coil balance on a couple of windows including the plastic covers. Which should I order? I have already purchased the 15-177 slate blue coil balance shoes from you. The weight of the sash is 30lbs. The old system has two plastic holders that hold a coil in each on an axl ... (cont.)
Quick Learner
Massachusetts
Mar 23, 2026
Quick Learner from Massachusetts
Mar 23, 2026
Keeper
Newer window but no window make
Handy Person
Boynton Beach, Florida...
Mar 23, 2026
Handy Person from Boynton Beach, Florida
Mar 23, 2026
Channel balances
Non tilting window, very difficult to open and close. Replaced two broken 18-127 parts. Want to see if replacing the channel balances solves the issue. Are you able to identify the correct channel balances I need from the pictures.
Home Owner
Cody, Wy
Mar 23, 2026
Home Owner from Cody, Wy
Mar 23, 2026
In sash stop with ramp
This is in the sash to interact with 2420 Balance I ordered 4 replacement balances from you. Need 2 of these ( or 4) Thanks Bart
Contractor
Langhorne, PA
Mar 23, 2026
Contractor from Langhorne, PA
Mar 23, 2026
rollers for sliding patio door
don't find any numbers
Quick Learner
San Luis Obispo, Ca
Mar 23, 2026
Quick Learner from San Luis Obispo, Ca
Mar 23, 2026
Double Hung wood window Latch
Hey, the latch is broken on this double hung wood window, I am trying to find a close match !
Contractor
Oceanside, California
Mar 23, 2026
Contractor from Oceanside, California
Mar 23, 2026
Patio door handle to keyed entry
We would like to convert this handle to a keyed entry, it's 4 3/4" from center to center on the screws for the handle
Quick Learner
Whittier CA
Mar 23, 2026
Quick Learner from Whittier CA
Mar 23, 2026
Roto Folding Handle
Can I just replace a handle or do I need to the whole unit? This Handel broke off. I see your posts re: a 11/32" spline but don't know what that is.
Quick Learner
Florida
Mar 23, 2026
Quick Learner from Florida
Mar 23, 2026
Weep hole covers
Just moved into house in Delray Beach FL. Some covers are missing a pack of 10 would be great if possible
Home Owner
Cleveland Ohio
Mar 23, 2026
Home Owner from Cleveland Ohio
Mar 23, 2026
Pivot shoes and pivot pegs
Team, I'm trying to identify the replacement shoe shown in the attached. I have several windows all installed at the same time, that I believe us the same shoe. I've also included the warranty label, hoping that will help you identify the shoe that I need. The manufacturer sent be a bag of pivot peg ... (cont.)
Quick Learner
Mar 23, 2026
Quick Learner
Mar 23, 2026
Contractor
Queen creek az
Mar 23, 2026
Contractor from Queen creek az
Mar 23, 2026
27 3 EQ CALDWELL
Need 2 sets of balance rods
Contractor
St. Augustine FL 32092
Mar 23, 2026
Contractor from St. Augustine FL 32092
Mar 23, 2026
Pella series 150
I need a 4' section of Pella Window bead.
Handy Person
Los Gatos, CA
Mar 23, 2026
Handy Person from Los Gatos, CA
Mar 23, 2026
Looking for these tie bar guides.
The two outermost holes are 1 1/16" spacing. The two inner holes are 3/8" spacing. The total thickness is 1/4". White nylon I believe. Thank you