Viewing all customer Discussions for:
Door & Window

Landlord California
Nov 2, 2024
Landlord from California
Nov 2, 2024
What kind of keeper would go here?
Hi this is an image from an apartment sliding glass door. Not sure what previous owners did but I'm trying to determine which type of keeper would go here. Pls see image of lock style and keeper area.
Handy Person Ankeny, IA
Nov 1, 2024
Handy Person from Ankeny, IA
Nov 1, 2024
Window won't stay up
I have a single hung vinyl window made by Jeld-Wen around 2000 that won't stay up. The sash is approx 27 lbs and has 4 coils (2 on each side). Do you know what replacement parts we need to fix this based on these pictures?
+1
Quick Learner Myrtle Beach, SC
Nov 1, 2024
Quick Learner from Myrtle Beach, SC
Nov 1, 2024
Sliding Door Rollers
These rollers came off of sliding patio doors in a condo in North Myrtle Beach, doors in which lead to a balcony on a second floor that gets riddled with wind, salt water, sand, moisture, improper care, etc. A few of the other rollers crumbled as we removed them, as did the bottom of the sliding p ... (cont.)
+2
Handy Person 77070
Nov 1, 2024
Handy Person from 77070
Nov 1, 2024
Replacement part for Balance Chanel _ Gulf & Basco LP/ Production
I need your help identifying the right part for the balance channel for my home windows.Thank You,Khen
+1
Home Owner Dallas, Texas
Nov 1, 2024
Home Owner from Dallas, Texas
Nov 1, 2024
Handle Replacement
Hello, I was looking to order multiple handles for the device shown in the image. I would need 13 handles, preferably in a color that matches the existing pieces. Any help or direction would be greatly appreciated.
Home Owner Pahrump, NV
Nov 1, 2024
Home Owner from Pahrump, NV
Nov 1, 2024
Snap-in glazing
Hello - First, let me say thank you. I am new to this environment and apparently it was popular to build houses in the Las Vegas area using aluminum windows in the early 2000's. We just bought this house and it was built in 2003. I'm needing to replace degraded glazing on some windows and would appr ... (cont.)
+1
Quick Learner Tucson, Arizona
Nov 1, 2024
Quick Learner from Tucson, Arizona
Nov 1, 2024
Screen door replacement rollers
I cannot find a manufacturer for this. I am trying to replace the rollers. I need help identifying them and/or how to remove them. Thanks
+1
Landlord 21013
Nov 1, 2024
Landlord from 21013
Nov 1, 2024
patio sliding door wheel replacement
Im not sure if I ordered the correct wheel assembly. Can you identify this old slide door wheel? 1 in steel wheel. I ordered p/n 81-011 but not sure. .CHUCK
Quick Learner
Nov 1, 2024
Quick Learner
Nov 1, 2024
Home Owner Idaho
Nov 1, 2024
Home Owner from Idaho
Nov 1, 2024
Milgard Casement Windows from 1993
Hello,We have Milgard windows from 1993 which need some repairs. The white weatherproofing that lines the bottom part of most of our casement windows is damaged from opening and closing the windows. We need about 22 feet total. I can pull out a piece for more specific identification if you cannot ... (cont.)
+5
Home Owner Chugiak, Alaska
Nov 1, 2024
Home Owner from Chugiak, Alaska
Nov 1, 2024
Window Operator Cover
One of my window crank and cover was lost during install. How can I order a replacement? It is an Alpine vinyl window.
Home Owner Arkansas
Nov 1, 2024
Home Owner from Arkansas
Nov 1, 2024
Balance shoe that is 3/8" wide that inserts into a channel balance that is concave at the bottom end.
Hello Swisco--The 15-195B's I purchased are 1/2" where they need to be 3/8" in order to fit into a channel balance that is concave at the bottom end. Do you sell such a balance shoe. (See photo.) Thank you!
+1
Handy Person Metuchen, NJ
Nov 1, 2024
Handy Person from Metuchen, NJ
Nov 1, 2024
Missing pivot pins on vinyl double-hung window.
My customer said their window won't stay up. I was able to easily remove the bottom sash, and confirmed both spiral balances are operable, but the sash is not connected to them. I could not find any pivot pins - and the rust that fell out of the sash might be what was left of them. I could not s ... (cont.)
Quick Learner Hawaii
Nov 1, 2024
Quick Learner from Hawaii
Nov 1, 2024
1" by 5/16' Glazing bead from jen-wled single pane window
I am searching for this part to replace glazing beads with dimensions of 22 1/2", 22 9/16", 45 3/4", 45 11/16"
+1
Quick Learner Oakland CA
Nov 1, 2024
Quick Learner from Oakland CA
Nov 1, 2024
Assistance Needed with Crank Handle Replacement
Hello! I'm reaching out for assistance with replacing the crank handle for one of our windows. The current crank handle (please see the attached image) needs a full replacement, and the neighboring window is missing this part entirely. Could you help identify the correct part(s) and advise on ho ... (cont.)
+1
Quick Learner Kaufman
Nov 1, 2024
Quick Learner from Kaufman
Nov 1, 2024
Windows part
There are no numbers on this part
Home Owner Lakewood Washington
Nov 1, 2024
Home Owner from Lakewood Washington
Nov 1, 2024
26 4 EN caldwell
Hi, I'm looking for a Specific window balance I want to make sure that they fit The numbers are hard to read, but it is 26 4 EN Caldwell
+9
Handy Person Ames, IA 50010, USA
Nov 1, 2024
Handy Person from Ames, IA 50010, USA
Nov 1, 2024
Replacement window balance
30 7/8" from end to end, spring is 15 1/4" end to end, 9/16" wide, looks a little bit over 1/2" deep. Only text on it reads DB G02 30 REG, came from a WeatherShield window
+2
Home Owner Portland, OR
Nov 1, 2024
Home Owner from Portland, OR
Nov 1, 2024
Roto Keeper / Tilt/Turn Door and Windows
Hi there - I'm looking for some replacement keepers from Roto that fit our euro doors and windows. We have some that have broken off (probably need adjustment). They are about 3.8cm long -- almost 4.4cm long or about 1.75". Thanks so much -
+2
Quick Learner Utah
Nov 1, 2024
Quick Learner from Utah
Nov 1, 2024
Mystery metal piece
Hi there, I don't know where the thin strip of metal that fell out when I removed my door handle to tighten it.