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hi Could please tell me which part number I need for the balance bar included in the attached picture the stamp on the existing one reads as follow 26 5 DV CMC 7

My Andersen window measures 24" x 32.5", top and bottom are the same size. What number balancer do I need? Thanks

Do you have a Swisco controller that will substitute for a Entry Gard Truth 20755

I have 39-375 and 39-376 folding handles/covers and cannot figure out how to remove the existing cover. I am concerned that it is riveted. Thank you.

This is the second time that I am requesting information about needing to identify the correct replacement hinge for my kitchen cabinet. Can someone please reply?

A guest tried to walk through our patio screen door and snapped off the keeper. Attached is the picture. The measurements seem to match up with your picture but it has a slightly different look. The "hook" on the broken one seems to be a bit more rounded than item #85-011 on your website. Would 85- ... (cont.)

How can I get tool to tighten balance

I have 2 windows that have bad balances. They were crumbling but these are pics of the most intact ones. The stamp says ub 28d. The channel is 9/16" x 29". The windows panel is 35width 32high.

Would like to add a lock to my sliding patio door There is currently no lock Home was new build by Richmond American Homes 2 years ago Thanks Johnhenry

I'm looking for a new Andersen balance for the left balance since its broken. I don't know which part to order. Here are the numbers that been listed on the device 1160A-3 U.S PAT.N0 8 3 335.455 on the back it states 1600-17 nothing stated on the sides only the small tabs which states 927 / 1 ( ... (cont.)

Hello, I'm trying to identify proper replacement shoes for dual coil balances. I've attached photos and an OD tag on the window which are double hung tilt windows. Also trying to determine best way to remove balance as the is only an access in the middle of the side fram and not at top. I know I ca ... (cont.)

Hi, I installed the new 82-265 mortise lock, however the lock has a safety button (that prevents the lock from locking if the door isn't completely closed) which is a little bit higher up than the previous lock safety button, preventing the lock from locking. Please let me know what to do next. Tha ... (cont.)

1/2" Balance Width Top show: winged Bottom Shoe: non-winged Balance show depth: 1 1/8th" (15-001) Balance Length: 27" Picture attached with code printed on balance to determine sash weight.

This is my exit door rollers. I don't see any manufacturers name on the door. I notice the bearings wheel is flat edge, not concave and the door track is flat .

Can any give me a part # for this I've look on your website and cant seem to find one with the nylon spacer on top any ideas? Thank you Daniel

I need to replace the coil spring balances in my American Craftsman ( Home Depot) windows from 9/2002. I measured the width and best I can read is they are .530" in width. They are 7 pound springs. What would be the best fit balances? Thanks George

Hi Swisco, In the enclosed photos, the broken part I need is the lower one. The one I received is the upper one. Are these photos enough to aim me at the correct part? Thanks, Don

It looks like 26-419 and 26-420 would work, but also possibly 26-442 or 26-471. Please advise on best replacement latches.

I am looking for replacement parts for Viking windows, specifically a glazing bead (1') damaged by hail. I have pics for reference. These windows were here when we bought but a sticker says series 9700/10,700 if that helps. I have taken some pictures of the cracked glazing bead. Dimensions are 12" ... (cont.)

Hello Swisco, I beleive the operator is the 39-188. Trying to identify the proper bottom hinge . This casement window opens 90? at the stop, the main track is 12" long x approx 3/4" wide (I had to ask the out of state homeowner to measure for me, hence the yellow ruler) Thank You, Frank S. ... (cont.)