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Homeowner says that the doors were built by rusco and they are about 20 years old. There are two different types of weather stripping. What would you recommend? I really appreciate your assistance. Thank you

I need two replacement balances. The stamp number is 3435 BSI. Pictures provided. Can you help me? Thanks, Phil

According to Milgard, the screen was made by a company called Quanex and the Milgard part for the handles is HA0293BL. The part is no longer available Thanks for any help,

This is a 33-year-old window, which faces south. I think it was made by Vetter. The vinyl bead has obviously been severely degraded by the ultraviolet light. Do you have anything that might fit, or should I just go back to using traditional glazing methods? Thank you.

the old cover's locking tabs are 1/8" thick yours is 3/16"

Here is a picture of the part that broke. The bottom piece where the handle attaches is 3". Is you have the replacement part or know where I could get one please let me know

Hello, I ordered part #39-317 and 39-318. Here are the pics of the part I'm trying to replace. Old part measurements as follows: 9" arm length crank assembly size is 5 1/4"L X 1"H X 2 1/2"W Parts sent are similar but arm length is 1" too short. Thank you. Phil

I just got off the phone with one of your reps. She says to take a picture of the part that I need. It is the tailpiece I have sent you pictures. Please let me know if this is it

Hi, Im unsure of what part I need to repair this lock. Any finish/look is fine. Any information would be a great help. Thank you

closest match too small

It's 1/2 inch wide and 20 inches long. I believe the part number is S385-19

rollers sliding glass doors 3/4, 2 3/8 ,1 3/8 roller 1 1/4

Measures 1/2"x 36" and has "C3550" etched in metal as shown in pictures.Thanks, Dalton

The door has a tag that says "Citation"

We are looking for a replacement channel balance for our windows. the whole thing is about 26 inches long and 5/8 inch wide and 5/8 inch deep. Here are the pictures I've taken. What is a good replacement for this part? Thanks.

The length of the plastic housing is 1.5 inches. The iPhone camera makes it look shorter than it is. I didn't see anything on your website that matches but I'm hoping you can identify and recommend a replacement.

I have the original crank for a VELUX VS opening skylight, but the blind keeps it from being able to work. I need an approximately 8" extension or a T-handle crank for this window. The part that inserts into the window is 5/16"hex. The part that inserts into the crank handle is 13mm. ... (cont.)

I need two glides for my sliding window. The hole it goes into on the bottom of the window is 1 5/8" by 3/8".

My name is Sue. I can't find same pivot lock shoe from all your products. Please help to find correct parts that I can buy. thanks a lot.

The windows were purchased and installed by Thermal Quality Windows and Doors. The company replaced a few, but not the same or were they satisfactory. Over the years about 4 have broken like the one pictured. Please see the photos for markings. Thank you!