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Looks like the bottom hook of our double slide mortise lock is broken. You can see in the pictures though. Let me know what you think and if you all have that part. Thank you very much. Dan

Hi - I was hoping you could help me identify which balance and pivot shoe I need. I would like to buy enough to fix 2 windows (upper and lower sash). I'll order more if i'm successfull installing them ! I believe the pivot shoe # is 530CSB

This is a soft close hinge, can you please provide a part number. Thank you

Can you provide the window gasket rubber trim ? And any information to help me install the gasket rubber trim and the stops?Roto number on stop is G2-strkr-*11 casement style.Thanks so much wv

I am looking for this part! I was given your company as a place to start! Thank you!!

Hello - can someone help me find a replacement for this operator? I'm looking to replace it with a white one. Thanks

I need a replacement handle for an Anlin patio door. The only markings found are "made in New Zealand" on the inside of the broken plate of the handle.

have a 15 year old Stanley Furniture cabinet with drawers and the plastic part attached to the back of the drawer to hold the drawer on the track broke. Do you have a replacement or something similar. Sisco 32-031 is the closest I see but you have a lot more info than I do. Thanks ... (cont.)

looking for window crank I think it's a Truth product.

We are in need of the following Andersen Part - images attached. It is an older window.

I purchased a stainless sliding door roller from your site and it is slightly too large. I have attached photos to show both along with being on a measurement tool so that you can see the size differences. Please advise how I can exchange the ones I just purchased for ones that you might recomme ... (cont.)

Hello,Can you please let me know if you have in stock the window shoes. See Attached pictures.Thank youYetty

I purchased a roto single arm operator (part 39-429) to replace the old arm that is worn out. It appears I got the wrong part as it's slightly smaller than the existing one (the one with the tape measure on it in the photo) and also doesn't have the little ball on the end of the arm. Could you pleas ... (cont.)

We had a NAMI sliding glass door with a busted handle. The casting is actually broken. Serial number of the casting:1060-1943. I would need a new casting. Can you help

Window Lever and Lock?

We purchased this door last year, so it's relatively new. I believe the model number is H37811.

Hi - I have 5 sliding doors with handles made by sash controls. The handles themselves (solid brass?) are in ok (polishable) shape, but the mounting brackets (brass plate?) labeled 2260 Taiwan, US patent 5125703 are badly pitted. Can I find 5 of the outdoor mounting plates (two holes for the hand ... (cont.)

Aloha,I am looking for a balance for a non tilt window, hoping you have it.Balance measures 21 5/8'' metal end to metal ends. Plastic head to plastic head measures 23'' and width is 1/2''stamped 21 5 Please let me know if you have it.MahaloKapa

This was to be attached to a glass storm doorCannot drill holes in glassThe closer you have is great but will not work on a glass doorThank youDave

Need this style of coil spring. Looked over your selection, didn't see it, THX U Michael