Viewing all customer Discussions for:
15-188 Pivot Lock Shoe, 1/2" Thick, Blue Brake
15-188 Pivot Lock Shoe, 1/2" Thick, Blue Brake
Handy Person
Slocomb, AL
Nov 5, 2025
Handy Person from Slocomb, AL
Nov 5, 2025
Replacement spiral balance and shoe
Hi, I just bought the house and discovered some window problems. I don't know the window brand, but I suspect Ashland. The spiral balance does not appear to follow standards: it is 35" long, the tip is faded but I think it's yellow, but the diameter is 53/128 (almost 7/16"). I cannot remove the s ... (cont.)
Contractor
Rhode Island
Oct 13, 2025
Contractor from Rhode Island
Oct 13, 2025
Tilt window track Pivot lock part
Just need the pivot lock but can't seem to find a replacement. Tried to indentify but no brand name to be seen.
Quick Learner
Michigan
Oct 10, 2025
Quick Learner from Michigan
Oct 10, 2025
NuSash pivot shoes
Size: 2 1/2 × 1 5/16 × 1/2
Handy Person
Gowanda NY
Oct 8, 2025
Handy Person from Gowanda NY
Oct 8, 2025
Double hung tilt window parts
2 different windows, one with spirals, one with single springs
Home Owner
St. Louis, MO
Oct 8, 2025
Home Owner from St. Louis, MO
Oct 8, 2025
Window Balance
I have this window balance that I need to replace. The only part # I can find is 21HD.
Quick Learner
OH
Sep 25, 2025
Quick Learner from OH
Sep 25, 2025
Looks like a close fit
HelloI would like to order two window balancers S770-28B. However, the one in the photo has a bushing the top for a screw mount and the ones i am replacing have two rivots near the top for mounting. Is there a price differance? And how do i indicate that on the order? I also need four pivot shoes. T ... (cont.)
Home Owner
West Seneca, NY (Buffa...
Sep 15, 2025
Home Owner from West Seneca, NY (Buffalo)
Sep 15, 2025
Broken balancer parts
Photo 2615 is the broken part that fell out when I took bottom window out. The balancer has a blue/turquoise tip on it, 3/8 diameter. The spiral rod stilll has tension but the part it hooks onto, I believe, is what broke. I'm trying to figure out what part(s) I need to replace and how to do it. ... (cont.)
Handy Person
Ferndale Michigan
Sep 11, 2025
Handy Person from Ferndale Michigan
Sep 11, 2025
Lock shoe
I cant identify please help, one of this is not working ok
Quick Learner
Pasadena md
Sep 8, 2025
Quick Learner from Pasadena md
Sep 8, 2025
I hope you can help me figure it out
Looks pretty standard
Handy Person
Massachusetts
Sep 7, 2025
Handy Person from Massachusetts
Sep 7, 2025
Alside pivot shoe
Looking for Alside pivot shoe.
Home Owner
Plainfield, IL
Sep 5, 2025
Home Owner from Plainfield, IL
Sep 5, 2025
Broken Pivot Shoes
I have three (3) broken pivot shoes i need to replace, but cannot accurately identify the part. I hope you can help. Unfortunately, I am unable to remove the pivot shoe. Thank you.
Quick Learner
Sep 3, 2025
Quick Learner
Sep 3, 2025
Window Pivot Shoe
Attached are the photos of the window shoes that are broken and I need replaced. Shoe Measurements Width 1 1/4 Length 2 1/16 Depth/Thick 1/2 The Post that comes out of my windows and fits in the shoe does not fit into the 9/16 shoes that were sent to me (15-129). You can see in the phot ... (cont.)
Quick Learner
Aug 19, 2025
Quick Learner
Aug 19, 2025
Window parts help needed
Please help! I have up to 7 windows needing new parts but they don't have any MFG tags, parts numbers or anything to identify them. The first parts in question are these shoes. Each window has 4 of them. All are in bad shape. We need the pivot pins to mate with these shoes. Sorry for the horr ... (cont.)
Home Owner
Minnesota
Aug 18, 2025
Home Owner from Minnesota
Aug 18, 2025
Tilt window shoe replacement
I am looking for replacements for this window part. It says 590 on it but not sure on the company. i would prefer one with a brake if possible( this does not have it). It's 21/8" long, 1/2" tall, 1 1/4" wide.
Contractor
Wisconsin
Aug 14, 2025
Contractor from Wisconsin
Aug 14, 2025
tilt window pivot blocks
I am a contractor. I believe the windows are Hillman 400 series, Not sure about the name. Can barley make it out the 400 series is clear to read. The dimentions are 1/2" thick X 1-1/4" wide X 2-1/2" lenght. I did see a pivot-lock o0n your wedsite 15-888 but the length is only 2-1/8" ... (cont.)
Handy Person
Olathe, Kansas
Aug 12, 2025
Handy Person from Olathe, Kansas
Aug 12, 2025
Pivot lock shoe ID
Here are photos of my pivot lock shoe. The dimensions are 1.625" tall, 1.25" wide and 0.5" thick. Do you have something similar that will work? I don't know what brand of windows. The windows have spiral window balances.
Handy Person
Texas
Aug 11, 2025
Handy Person from Texas
Aug 11, 2025
Identify Pivot Shoe for Replacement
Pivot Shoe - Measurements 1/2" Thick, 1 1/4" wide, 1 1/2 " Height. For tilt window.
Handy Person
Portland Oregon
Aug 2, 2025
Handy Person from Portland Oregon
Aug 2, 2025
Balance spring assembly
I am trying to locate this spring assembly for my double hung window. It is 26" long and has a double spring (Smaller spring is inside the larger spring). The stamp on the balancer housing is"25DS 36." The balancer attaches with an inch long screw at the top.
Quick Learner
West unity oh
Jul 24, 2025
Quick Learner from West unity oh
Jul 24, 2025
Window shoe
Old one broke
Landlord
Minneapolis, MN
Jul 23, 2025
Landlord from Minneapolis, MN
Jul 23, 2025
Pivot shoe
The pivot shoe measures 2-1/6 H x 1-1/4 W x 9/16 D I have 4 windows with broken pivot shoes so I need to order 8 shoes but not exactly sure which of your assortment will match. Appreciate your help.