Viewing all customer Discussions for:
18-171 Stepped Sash Guide, Alpine

18-171 Stepped Sash Guide, Alpine
Quick Learner Temecula, CA
Sep 30, 2026
Quick Learner from Temecula, CA
Sep 30, 2026
Sash Guide
I need to find this sash guide.
Handy Person Los Angeles
Sep 24, 2026
Handy Person from Los Angeles
Sep 24, 2026
Side balance springs for Jeld Wen window. and one other part
I am Berge. I need 2 side balance springs for Jeld Wen window stamped 3340. also, 2 sash cam or sash guides, as pictured. Please identify and let me know if you need more info, otherwise advise me which parts to order.I have ordered from you before.
+1
Handy Person Corbett, OR
Sep 24, 2026
Handy Person from Corbett, OR
Sep 24, 2026
Top sash guide
I ordered and received channel guides from Swisco recently. When I tried to install them, I discovered that one of the top sash guides was broken, and the sash wouldn't operate properly. In the sash guide I have, there are only two screws, at 1 1/6" (it might be 1 1/8") and 1 5/8" from the top. I ... (cont.)
Home Owner California
Sep 11, 2026
Home Owner from California
Sep 11, 2026
sash corner guide block
Looking for a replacement block for a window that uses a 33" Series 385 Channel Balance.The part is 2 1/8" x 9/16" x 5/8". There is no identifying marks.
+2
Contractor California
Sep 7, 2026
Contractor from California
Sep 7, 2026
Top clip
Looking for the pictured part it's a top clip for a 27 inch channel
Quick Learner Julian, CA
Aug 9, 2026
Quick Learner from Julian, CA
Aug 9, 2026
Window piece broken
Top of window in the channel. It catches the balance off the takeout clip as the window is lowered.
Home Owner Carson ca
Jul 30, 2026
Home Owner from Carson ca
Jul 30, 2026
Parts
Hello I'm needing this part for the window to my mobile home it won't stay up I will need two full sets
+7
Handy Person Port Ludlow, Washingto...
Jul 30, 2026
Handy Person from Port Ludlow, Washington
Jul 30, 2026
Replacement parts
I search of a sash plastic peace for 17 inch block and tackle
Handy Person washington
Jul 27, 2026
Handy Person from washington
Jul 27, 2026
window balances and window clip
I have a window that needs 2 new balances, and 2 new interior clips. Can you help me find the right parts for this repair. thank you.
+2
Quick Learner United States
Jul 15, 2026
Quick Learner from United States
Jul 15, 2026
Window Sash Balance Channel
To Whom It May Concern: I'm a homeowner who's looking to replace some broken parts to my window. My window sash balance channel had ripped apart and now I need to replace the channel and some of the necessary parts. Marking on the channel: 26-5 AT5 CMC 1 The channel length is 27 inches I wi ... (cont.)
+6
Quick Learner Portland OR
Jul 15, 2026
Quick Learner from Portland OR
Jul 15, 2026
window channel balance sash cam
need to repalce this part on a window.
Quick Learner Cheyenne, WY
Jul 12, 2026
Quick Learner from Cheyenne, WY
Jul 12, 2026
Top sash guide and balancer
I am looking to purchase top sash guides and balancers. The metal on the balancer is 30" long. There is a stamp on the balancer that says 29 3 BSI ML thanks!
+2
Quick Learner Alaska
Jun 14, 2026
Quick Learner from Alaska
Jun 14, 2026
Sash balance.
The plastic piece that is attached to the top of the window sash with two screws. The top of the balance presses into it.
Home Owner Santa Clarita, CA 9135...
Jun 5, 2026
Home Owner from Santa Clarita, CA 91355
Jun 5, 2026
window balance spring replacement 31 inches block and tackle stamp 3040 5/8 channel
Hello - I'm trying to identify the correct replacement part. My subject line above has the details. Also, the stamp on the back of the part reads: 30 4 FT CMC 2. This part clearly broke in one of my windows; however, I have many windows that are difficult to open so I may need more than just his one ... (cont.)
Quick Learner San jose
May 25, 2026
Quick Learner from San jose
May 25, 2026
Window part
I need this window part.
Quick Learner Los Angeles Ca
May 11, 2026
Quick Learner from Los Angeles Ca
May 11, 2026
Sash Guide
I would like to buy several but can not find it
Quick Learner
May 11, 2026
Quick Learner
May 11, 2026
S385-22 2120
I need a component of the channel balance system to go with the S385-22 2120 parts i just ordered. This part that i need screws into the window near the Top of the channel. Can you help me with a replacement part Please. I truly appreciate it
Quick Learner California
May 6, 2026
Quick Learner from California
May 6, 2026
Top Sash Guide
Please help me identify this top sash guide so can order it. I can't match it on you website's. Please advise if there's a compatible one. Thanks.
Quick Learner Fresno, CA
Apr 30, 2026
Quick Learner from Fresno, CA
Apr 30, 2026
Channel balance and balance guide identification
Hi, I'm trying to identify the channel balance and balance guide seen in the photos. The channel balance has a marking of BSI VB. I have three different lengths (all use the same type of channel balance and guide) 2230 (23"), 2630 (27") 1820 (19"). They are all 1/2" wide. Thank you for your help, Ja ... (cont.)
+7
Contractor Thousand Oaks Ca.
Mar 29, 2026
Contractor from Thousand Oaks Ca.
Mar 29, 2026
Channel Balance Top Guides
Trying to match these top guides. AAMA sticker lookup- Pacific Window Corp. Banning Ca. Closed around 1999.