Viewing all customer Discussions for:
18-171 Stepped Sash Guide, Alpine
18-171 Stepped Sash Guide, Alpine
Quick Learner
Portland OR
Jul 15, 2026
Quick Learner from Portland OR
Jul 15, 2026
window channel balance sash cam
need to repalce this part on a window.
Quick Learner
Cheyenne, WY
Jul 12, 2026
Quick Learner from Cheyenne, WY
Jul 12, 2026
Top sash guide and balancer
I am looking to purchase top sash guides and balancers. The metal on the balancer is 30" long. There is a stamp on the balancer that says 29 3 BSI ML thanks!
Quick Learner
Alaska
Jun 14, 2026
Quick Learner from Alaska
Jun 14, 2026
Sash balance.
The plastic piece that is attached to the top of the window sash with two screws. The top of the balance presses into it.
Home Owner
Santa Clarita, CA 9135...
Jun 5, 2026
Home Owner from Santa Clarita, CA 91355
Jun 5, 2026
window balance spring replacement 31 inches block and tackle stamp 3040 5/8 channel
Hello - I'm trying to identify the correct replacement part. My subject line above has the details. Also, the stamp on the back of the part reads: 30 4 FT CMC 2. This part clearly broke in one of my windows; however, I have many windows that are difficult to open so I may need more than just his one ... (cont.)
Quick Learner
San jose
May 25, 2026
Quick Learner from San jose
May 25, 2026
Window part
I need this window part.
Quick Learner
Los Angeles Ca
May 11, 2026
Quick Learner from Los Angeles Ca
May 11, 2026
Sash Guide
I would like to buy several but can not find it
Quick Learner
May 11, 2026
Quick Learner
May 11, 2026
S385-22 2120
I need a component of the channel balance system to go with the S385-22 2120 parts i just ordered. This part that i need screws into the window near the Top of the channel. Can you help me with a replacement part Please. I truly appreciate it
Quick Learner
California
May 6, 2026
Quick Learner from California
May 6, 2026
Top Sash Guide
Please help me identify this top sash guide so can order it. I can't match it on you website's. Please advise if there's a compatible one. Thanks.
Quick Learner
Fresno, CA
Apr 30, 2026
Quick Learner from Fresno, CA
Apr 30, 2026
Channel balance and balance guide identification
Hi, I'm trying to identify the channel balance and balance guide seen in the photos. The channel balance has a marking of BSI VB. I have three different lengths (all use the same type of channel balance and guide) 2230 (23"), 2630 (27") 1820 (19"). They are all 1/2" wide. Thank you for your help, Ja ... (cont.)
Contractor
Thousand Oaks Ca.
Mar 29, 2026
Contractor from Thousand Oaks Ca.
Mar 29, 2026
Channel Balance Top Guides
Trying to match these top guides. AAMA sticker lookup- Pacific Window Corp. Banning Ca. Closed around 1999.
Quick Learner
Mar 24, 2026
Quick Learner
Mar 24, 2026
broken plastic guide piece on window
Hi, I just replaced my channel balance but it is still not working and I noticed the plastic guide at the top of the window is broken. Can you help me identify this part?
Home Owner
Las Vegas, NV
Mar 13, 2026
Home Owner from Las Vegas, NV
Mar 13, 2026
Replacement part ID
Several window balancers have failed and need replacement. I'm not sure which part or series I need to order. Also, the sealed window glass on several windows has separated from the vinyl frame and I need to know how to ID the exterior trim piece securing the window to the frame. Any and all help/di ... (cont.)
Quick Learner
CA
Mar 12, 2026
Quick Learner from CA
Mar 12, 2026
Old Top Sash Guide
Hi: My house was built in 2002 and sure enough I don't find this broken sash guide. It has a width of 5/8" and length ~2". Can you tell 18-008 is a good replacement? Thanks. Keith
Quick Learner
Las Vegas NV
Feb 20, 2026
Quick Learner from Las Vegas NV
Feb 20, 2026
Quick Learner
chula vista, ca
Feb 12, 2026
Quick Learner from chula vista, ca
Feb 12, 2026
Parts with"28" SERIES 385 CHANNEL BALANCE 2740
I am ordering two “28" SERIES 385 CHANNEL BALANCE 2740 on your web site. At the same time, I also need to order two plastic parts which are on the top of the window channel and screws which install the parts (please see attached 3 photos). Nevertheless, I could not find them on your web site ... (cont.)
Home Owner
Chula Vista, Californi...
Jan 13, 2026
Home Owner from Chula Vista, California
Jan 13, 2026
Trying to match a window upper sash guide
Please help me match this 5/8 inch wide sash guide for replacing in 7 of my windows. Home built in 2003.
Quick Learner
Los Angeles, CA
Dec 3, 2025
Quick Learner from Los Angeles, CA
Dec 3, 2025
Window Guides
I need to replace the plastic clip that is being held by the two screws. Do you sale these and what is the name?
Quick Learner
Yucca Valley
Nov 29, 2025
Quick Learner from Yucca Valley
Nov 29, 2025
Replacements parts needed
I need help identifying what I need as well as extra parts that attach to the physical window as they're 20+ years old and are hard to open/close.
Quick Learner
Washington
Oct 17, 2025
Quick Learner from Washington
Oct 17, 2025
The slider piece from a single hung window
This is the good one from a single hung window
Home Owner
Los angeles
Oct 7, 2025
Home Owner from Los angeles
Oct 7, 2025
Top sash guide
Please, locate the replacement for this part.