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18-171 Stepped Sash Guide, Alpine

Hi, my home has Kinro windows and I have several questions for you. My home is 20 years old. One of the wondow balances finally broke. These things are constantly popping up when you open or close the windows. Where we live here in Nevada, the dust (as you can see) is constantly getting into the wi ... (cont.)

i need 4

My window was stuck and not able to open. After watching your tube, I am able to take out the window, however I don't know which part to order. I don't have another exact window to compare (the other one, channel does not shoot up, completely stuck). It's a different issue, I may send separate reque ... (cont.)

86 26-6 FA5 CMC

The right channel guide cord is broken and the right top sash guide is broken. Also the right take out clip is bent and needs replaced. The number stamp on the right and left channel guides is the same. The window weight is about 15 pounds. Do you think I should replace both channel guides? ... (cont.)

25 11/16 long stamp is 25 5 BSI PK manufacturer is Millard I need Four of these I also included a picture of the plastic bracket attached to the window, not sure if you sell those but would like Qty 4 of those

However I have 4 windows all the same. I took apart two window's, one had 2630 and the other 2640 . I also do not inderstand the lenght. According to some vedios the lenght of the balncer should be below the top enjection clip. These are 3" above the clip The lenght of the metal is 27? They seem to ... (cont.)

Hi, I need help identify the balance and the plastic guide. Metal channel is 24"

Hello, Do you guys sell these top sash guides? Please see attached photos. I tried looking on your website but I don't see the exact same one. Thank you.

I found that one of these parts holding the channel balance is broken. Thank you very much for your help,

I'm looking for an Alpine Block and Tackle Sash Cam/Guide 2 3/16" or something that it is closer to it. I'm attaching a picture. Thank you.

Banancer slips off the overlap with 18-171 stepped sash guide, shoots upward, and in the process distroys the plastic sash guide. I suspect something is keeping the balancer from working smoothly. Several sash guides later… upper part of window-glass frame has been damaged. Think a new balanc ... (cont.)

Hello, Do you have a part that can be used to replace the top sash channel balance guide shown in the pictures? Thank you! Lynn

Hello, the metal bar is 27" thank you

I have a non-tilt, single hung vinyl window. At the right side, both the channel balance and the plastic part that is connected to the top of the sash are broken. The photos that I uploaded are the channel balance and sash plastic part at the left side that are not broken. However, they are both ... (cont.)

I had ordered these in the past but I think I had to "modify them to fit my sash. I have a photo of one of the originals installed in my window. One has failed and I would want to replace both.

Photos include Front and back side. This part broke off the side of my window. I believe it helps pull up and hold my window in place when open. I don't know what it is called.

This is from a Kinro window, Cavco 2005. I can't seem to find one that looks like this amongst your options. Please let me know what this part number is and if you carry it. No part numbers on this piece. Thanks!

channel length is 30 5/8", 30 3 is stamped on it, jeld-wen single hung window, roller at bottom fitting with metal hook. Will require 6 balances (3 windows). Also will require 6 top sash guides shown in last picture.

I'm looking for a plastic piece that is attached to the top right corner of my pella window. The window slides up and down. One photo shows a piece that is still attached and not broken. The other side broke off. I don't know what this piece is and if I can buy it.