Viewing all customer Discussions for:
18-171 Stepped Sash Guide, Alpine
18-171 Stepped Sash Guide, Alpine
Quick Learner
Mar 12, 2025
Quick Learner
Mar 12, 2025
Can you help me with another part I need?
I found that one of these parts holding the channel balance is broken. Thank you very much for your help,
Quick Learner
Beaverton, OR.
Mar 10, 2025
Quick Learner from Beaverton, OR.
Mar 10, 2025
Do you have the attached?
I'm looking for an Alpine Block and Tackle Sash Cam/Guide 2 3/16" or something that it is closer to it. I'm attaching a picture. Thank you.
Home Owner
Cupertino, CALIFORNIA
Mar 10, 2025
Home Owner from Cupertino, CALIFORNIA
Mar 10, 2025
balnacer won't stay attached to 18-171 Stepped Sash Guide,
Banancer slips off the overlap with 18-171 stepped sash guide, shoots upward, and in the process distroys the plastic sash guide. I suspect something is keeping the balancer from working smoothly. Several sash guides later… upper part of window-glass frame has been damaged. Think a new balanc ... (cont.)
Quick Learner
San Diego
Feb 26, 2025
Quick Learner from San Diego
Feb 26, 2025
Top Sash Channel Balance Guide
Hello, Do you have a part that can be used to replace the top sash channel balance guide shown in the pictures? Thank you! Lynn
Handy Person
California
Feb 12, 2025
Handy Person from California
Feb 12, 2025
Window glide
Hello, the metal bar is 27" thank you
Landlord
San Francisco, CA
Feb 11, 2025
Landlord from San Francisco, CA
Feb 11, 2025
86 23-3 AB5 CMC 1
I have a non-tilt, single hung vinyl window. At the right side, both the channel balance and the plastic part that is connected to the top of the sash are broken. The photos that I uploaded are the channel balance and sash plastic part at the left side that are not broken. However, they are both ... (cont.)
Quick Learner
San Diego
Feb 5, 2025
Quick Learner from San Diego
Feb 5, 2025
Top sash guide
I had ordered these in the past but I think I had to "modify them to fit my sash. I have a photo of one of the originals installed in my window. One has failed and I would want to replace both.
Home Owner
Jan 30, 2025
Home Owner
Jan 30, 2025
Need part, side of window
Photos include Front and back side. This part broke off the side of my window. I believe it helps pull up and hold my window in place when open. I don't know what it is called.
Home Owner
Grande Mesa, AZ
Jan 19, 2025
Home Owner from Grande Mesa, AZ
Jan 19, 2025
looking for a replacement part for this Top Sash Guide
This is from a Kinro window, Cavco 2005. I can't seem to find one that looks like this amongst your options. Please let me know what this part number is and if you carry it. No part numbers on this piece. Thanks!
Quick Learner
Jan 13, 2025
Quick Learner
Jan 13, 2025
Extended-Travel Channel Balance Quote
channel length is 30 5/8", 30 3 is stamped on it, jeld-wen single hung window, roller at bottom fitting with metal hook. Will require 6 balances (3 windows). Also will require 6 top sash guides shown in last picture.
Home Owner
Los Angeles
Jan 4, 2025
Home Owner from Los Angeles
Jan 4, 2025
Plastic piece top right corner of window
I'm looking for a plastic piece that is attached to the top right corner of my pella window. The window slides up and down. One photo shows a piece that is still attached and not broken. The other side broke off. I don't know what this piece is and if I can buy it.
Quick Learner
San Marcos CA
Dec 17, 2024
Quick Learner from San Marcos CA
Dec 17, 2024
Plastic piece on top corner of single hung bottom window
Please identify this part so I can order
Contractor
Pacifica. Ca
Dec 13, 2024
Contractor from Pacifica. Ca
Dec 13, 2024
Window parts
This part engages the window valance in a vinyl single hung window. I think the window is :International" brand but not 100% sure. I would like 3 of these if possible
Friend
Chula Vista, CA
Nov 21, 2024
Friend from Chula Vista, CA
Nov 21, 2024
top sash guide
hello and good evening, I just purchased parts from this company (S385-31 - 31" Series 385 Channel Balance Option: 3030and) I needed few more parts, please identify the pictures, I need to order a few of them and take out clip 16-002
Contractor
Portland Or
Nov 6, 2024
Contractor from Portland Or
Nov 6, 2024
Viking Window Channel Balances Request
Hey, Need to order two 23" channel balances for a Viking window. The attached picture shows the window and markings. There are no balances available to show examples of. Thanks for your help.
Home Owner
Arizona
Nov 1, 2024
Home Owner from Arizona
Nov 1, 2024
Parts needed
I am looking for 2 of these channels along with the part that connects to the window and grabs this channel. Channel number is 26-4 FR5 CMC 34. I don't have a part number for the other part/. Thank you in advance for your help.Rich
Home Owner
CA 91702-6282
Oct 10, 2024
Home Owner from CA 91702-6282
Oct 10, 2024
Channel Balance, Window's part
Hi, three of my windows have 5 channel balances problem, besides I need four of a part, that I sent the pictures.
Quick Learner
Roseville CA
Oct 3, 2024
Quick Learner from Roseville CA
Oct 3, 2024
Balancer 26 4 cx cmc 11
Hi, I hope you can help me locate balancers for my windows. The stamped numbers are " 26 4 cx cmc 11"Thank you!
Quick Learner
California
Sep 24, 2024
Quick Learner from California
Sep 24, 2024
Window upper stop for balance to catch on
I need a replacement for the broken stop on the upper channel that the balance uses.
Quick Learner
Portland OR
Sep 23, 2024
Quick Learner from Portland OR
Sep 23, 2024
exchanging plastic sash cam for a metal one?
Hi, I have some plastic sash cams for my Milgard vinyl windows that I had to replace, that look pretty much like this Stepped Sash Guide, Alpine Product Code: 18-171 Wondering if replacing with aluminum ones would work and be more durable? The old ones cracked