Viewing all customer Discussions for:

82-249 Sliding Glass Door Multi-Point Keeper

I am trying to find a held wen multi keeper. the mortise lock is 9 7/8. I am not sure what size the keeper should be.

The lock is broken and it will not pull back or engage.

Hi guys I'm looking for a door keeper for my Trinity patio door here are some pictures of the mortise look the I have , thank you very much

Hi, the handle for our screen door broke and need a replacement. I was told by Silverline/Plygem to reach out to Swisscom.com. Thank you in advance!

10" long just over 1" wide

There are no markings on any of the parts. We bought the house new about 9 years ago, and received a warranty for an "Silverline by Andersen" door, which I assume this is, although the warranty document did not have any information on the door itself. Someone tried to open the door from the outside ... (cont.)

Looking handle and inner hardware for this slidding door

I'm looking for a double lock striker plate, it's coming off of the 5800 Silver line patio door again I'm looking for the striker plate, I do have the locking mechanism, in addition, Where the striker plate is missing, there are four holes the furthest hole is about 9 1/2 inches apart, The two that ... (cont.)

I bought several parts from you early last year and one was the mortise lock. It seems to have failed again. The pin that touches the keeper when close is sticking. This was the same problem I had with the original part prior to replacing. What is the warranty on these parts since one year is very s ... (cont.)

Can you confirm that this item 82-265, Latch. And item 82249 keeper are compatible. Any recommendations on on keyed handle set in white.

Missing door Handel hardware and when door shuts missing hardware locking mechinism

I need a patio door lock as when it is engaged it doesn't unlock. I also need plate that goes on jamb that it Locks into. Plate sits on jamb not cut out for it. Overall patio mortise lock 10 1/8 Top hole 11 Center hole 3 Lock hole 6 1/2 center Jamb plate top holes 10 1/4 Middle 2 7/8 Jamb ... (cont.)

I need a striker plate for an old Certainteed sliding glass door. It has a double lock. I've attached a pic from a door that has what I'm looking for. I know Certainteed is out of business, but do you have something that will work for me? Thanks.

Multipoint mortise hardware 12-in mounting holes with handles

I need to replace the latch and key lock. Can you please help me to select the correct parts?

This is the 2nd time I'm repairing this. The first time Lowes covered it under warranty. This time when I went to lowes they told me thee door is discontinued and they couldn't help me. I'm far from handy and it's been broken now for 4 months. This is the door I use to come and go from my home daily ... (cont.)

The door handle on my patio door will not operate sometimes. I have to work with it to get it to move so I can open the door. I noticed the lever to operate the latch is very loose. I don't know the manufacture of the door handle is. If you need additional information I will be glad to supply it ... (cont.)

Hello, I am looking to replace the door handle on my sliding door. Currently the door locks only from the interior of the home. I would like to replace it with an exterior locking keyed version. Black color if possible.

It's a double hook mortise that goes to a reliabilt sliding glass door Model #719801243973. I need a replacement mortise that matches the one in the photos above.

Hello, I have a double latch lock that I need to replace on my sliding glass door and was hoping you could assist in which lock would work best. 82-259 looks to be the one that would work but I wanted to make sure. Thank you!