Viewing all customer Discussions for:
38-277 Casement Sash Keeper

38-277 Casement Sash Keeper
Home Owner Warner, NH
Nov 14, 2023
Home Owner from Warner, NH
Nov 14, 2023
Old windows, need parts
I have an old casement window, that I need to replace both locks and cranks(left and right), the window measures 21.5", wondering if I need a 9.5" or 13.5" arm? If you could answer this I would love to get these ordered from you. Thanks
+1
Quick Learner
Oct 18, 2023
Quick Learner
Oct 18, 2023
Searching for 40902L
I am looking to replace a Truth casement window latch - part #40902L (2 photos enclosed) Hopefully you have a replacement option for this. I send two images of the bent sash lock part. (perhaps I should simply re-bend, but I am nervous about strength and failure.
Landlord Derby, NY
Oct 11, 2023
Landlord from Derby, NY
Oct 11, 2023
Lock ID
Hi, I have two of these crank type windows, not sure what kind they are, which where here in my townhouse when I moved in in 2013. Each window now has one white broken window latch at this point, which I am trying to order replacement pieces for. I can see 21328A on this piece as well as 45189 2 an ... (cont.)
+3
Quick Learner California
Oct 9, 2023
Quick Learner from California
Oct 9, 2023
Truth MultiGard Latch
Your part number 38-210. Will this work for my Truth sash lock 21328? And can you just replace the white plastic piece or do I need the whole lock assembly? Because I am not sure the white plastic piece and pop out and a new one put in?
Handy Person New Haven, Indiana
Sep 26, 2023
Handy Person from New Haven, Indiana
Sep 26, 2023
Crestline window part
The nylon roller that guides the window to open and close is worn out and needs to be replaced. The window opens all the way with no problem. But when it is cranked to close, the roller falls out of the side slot and the arm continues to rotate inward, leaving the window in the same position as when ... (cont.)
+3
Handy Person Hawaii
Aug 30, 2023
Handy Person from Hawaii
Aug 30, 2023
Truth Hardware part
I am looking for a part for a Truth operator. its the part that the window slides on. One picture is the right side that has the part and one picture is the left side that is missing the part. Thanks
Quick Learner 29928
Aug 14, 2023
Quick Learner from 29928
Aug 14, 2023
Need help
I am looking for some window handles and mechanisms along with some window locking items. 6 of my handles are Caradco. the others I could not find a brand. Can you help me figure out what I need???
+2
Quick Learner
Jul 20, 2023
Quick Learner
Jul 20, 2023
encasement window multi-point lock bar guide
Please help me locate the proper fix for this multi-point encasement window lock. The plastic bar guide has broken. Do you sell the bar guide separately or do you have a replacement lock?
Home Owner Minnesota
Jun 25, 2023
Home Owner from Minnesota
Jun 25, 2023
Quick Learner Des Moines, Iowa
Jun 14, 2023
Quick Learner from Des Moines, Iowa
Jun 14, 2023
Broken lock
Truth Part 45189. With an 8 under this number. Went to close and lever flopped so I knew it broke. Hope this is an easy fix for a 74 year old lady?. Thanks
+1
Contractor Carmel, NY
Jun 14, 2023
Contractor from Carmel, NY
Jun 14, 2023
Truth Hardware window crank and lock
Hi, We are looking for two separate pieces of hardware. The first is the white window operator with rotating handle: Number ID found on metal arm - 31850 number ID found underneath base - 45251 and there is a number 2 stamped above number ID found on white rotating handle - 45054 the second piec ... (cont.)
+2
Quick Learner
Jun 1, 2023
Quick Learner
Jun 1, 2023
Searching for Semco window hinge white casement
Looking for white semco casement window hinge 2003.
Home Owner Minnesota
May 11, 2023
Home Owner from Minnesota
May 11, 2023
Replacement part
I am looking for a replacement part for the 1st image. I believe our windows are Andersen, but the markings on the handle of the window says Entry Guard. The house windows are from year 2000. Would the Truth MultiGard Latch (Product Code: 38-210) found on your website work to replace the broken part ... (cont.)
Quick Learner Elk Rapids, Michigan
May 2, 2023
Quick Learner from Elk Rapids, Michigan
May 2, 2023
semco locking latch
the plastic part that the lever moves has broken.
Handy Person Athol,Massachusetts 01...
Apr 4, 2023
Handy Person from Athol,Massachusetts 01331
Apr 4, 2023
Please see attached pics
I have no markings on the hardware and only the attached label in the window. I need to replace the locks and hand crank.
+1
Quick Learner Seattle
Mar 10, 2023
Quick Learner from Seattle
Mar 10, 2023
Primary casement lock
Does Primary Casement lock work for left or right opening windows? Keepers need to be left or right.
Quick Learner
Jan 10, 2023
Quick Learner
Jan 10, 2023
Searching for 21328A and 40903R replacement
I'm looking for a direct replacement for the Truth 21328A and 40903A hinge sash for my crank out window. The interior white plastic piece has broken. The color is like a bronze/gold color.
Quick Learner
Jan 10, 2023
Quick Learner
Jan 10, 2023
Searching for mastercraft sash bracket
Hello, this is a sash bracket for a Mastercraft window. One is missing and would like to find two for replacement. Thank you.
Quick Learner Racine, wi
Oct 29, 2022
Quick Learner from Racine, wi
Oct 29, 2022
Small white plastic part
I am looking to replace the small white plastic locking mechanism in my semco window locks.
Home Owner Connecticut, USA
Oct 4, 2022
Home Owner from Connecticut, USA
Oct 4, 2022
anderson window casement
I need to replace 8 of these and want to make sure I am purchasing the correct item