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82-265 Multi-Point Mortise Lock with Face Plate, 11"

Just received my new lock, no problem installing. However the door jam part is not exactly the same fit. Could you please send me the part number for that piece so I can order and replace the jam receiver for this lock. Thanks

Good morning, I'm unsure what specifically to purchase as a replacement for this piece as it seems like the shape or size is different from what I can locate online. My local hardware stores don't carry these parts at all so there isn't anything to physically match it too. Thanks for any advice you ... (cont.)

The door handle mounting holes are 3 and 15/16 in. The holes for the mechanical insert on the door is 11 in. The mounting holes for the plate on the door wall is 10 inches. Hope that is enough information to identify the parts needed.

lock broke can you give us the part number so we can get replaced? Measurement is 11 11/16 long and 3/4 wide, Thank you

The 82-265 on your site looks pretty close to what I need but maybe you can confirm. Attached photos of the door cavity with lock removed and the lock mechanism with the faceplate. It is 11.75" and appears this will be a fit. Will place an order if you think this will work for my application. THank ... (cont.)

I have a ADW-8 ATSM 2190 door that the locking mechanism is broken. I need help with finding the proper replacement. Not sure if I'll need to replace the guts or both the guts and the handles. Any help is appreciated! Thanks!

No longer have either handle. Still have keeper, latch (installed) and mortise (patent no. 6.264.252.5820.170). Please advise on what handle with lock will work for sliding glass patio door (3/4" thick). Door has multiple holes from previous handles and don't believe all were used. Second from botto ... (cont.)

I have a 6500 simonton glass door missing handle set up. But has insert/locking male/female hardware attached inside to door already. I'm trying to find a handle to fit existing hardware or if I have to buy a new complete handle/everything please provide me with unit/model and cost. The only number ... (cont.)

Hi! Can I get this identified?

The lock fell through the sliding door frame and I can't retrieve it. Any chance you could help? 4 inches between handle screw holes.

Hello, we have a sgd-c35-96x84 sliding door and need a double lock for it. Also need the lock lever for it as well. Thank you (pictures are of bracket for latch, door #, lock we need, handle with missing lock lever.)

I am looking to purchase 4-complete sets of Patio door hardware as well as 4- of the multi-point mortise latch. The tag on the door reads as follows #5800 Series door original date 2/19 Silverline PO# 1586SC210 I have 48 plus units with these Patio Doors and they are starting to go bad. ... (cont.)

hello looking to replace this handle. the leaver has broken off inside

My sliding door is completely locked, and I am unable to unlock it. I may require a replacement lock set. I am looking for a lock set that resembles the attached image shown here.

I need to order this part ASAP

This is a lock for my sliding door that one of the internal springs broke and now the latch falls and locks. It is 10" long and 9/16 wide.

Screw hole width 11 in

Our new house has one patio door missing what you call the keeper. The doors are MI brand snd a picture from another door of the missing part is attached. Thanks for your help. Mark

Hello, I took my hardware out to install a dog door and now I can't find the parts. I purchased 82-030 and 82-226 from you. The mortise was the wrong size by my mistake but will the handle I purchased work on this door? Also, if I replace the correct mortise I saw I need the 9 7/8 but it won't attac ... (cont.)

I'm looking to replace the lock and handle in the photo. I have your 82-265 and 82-086 in mind?