Viewing all customer Discussions for:
18-200 Top Sash Guide, MI
18-200 Top Sash Guide, MI
Quick Learner
Ellenton Florida
Apr 22, 2026
Quick Learner from Ellenton Florida
Apr 22, 2026
I think it called the cam
Piece is screwed into side frame at the top of the channel
Home Owner
Vero Beach, FL
Mar 18, 2026
Home Owner from Vero Beach, FL
Mar 18, 2026
Channel Balance window retainer
These parts frequently need to be replace when you replacer the channel balance
Quick Learner
Inverness FL
Feb 17, 2026
Quick Learner from Inverness FL
Feb 17, 2026
Broken black plastic piece at the top of window corner
The black plastic piece that seems to hold the channel balance in place has broken on one side. They are on the top corners of the window It is held in place with 2 screws. I have super glued the broken one but doubt that will hold.
Quick Learner
Cape Coral fl
Aug 28, 2025
Quick Learner from Cape Coral fl
Aug 28, 2025
Broken balance catch on window
I am looking for this part for my windows. I installed all the balances that I bought from you but there was a broken part omen the window so the window cannot catch the balance after I installed the lower window
Quick Learner
Venice fl
Jan 11, 2025
Quick Learner from Venice fl
Jan 11, 2025
Catch for window balance
I just received my order of custom window balances and they're perfect thank you during reinstallation. I noticed that one of the caps at the top of the window is broken. This cap catches the balance. The pictures I have shown are of a cap that is intact.
Quick Learner
USA
Apr 12, 2024
Quick Learner from USA
Apr 12, 2024
Help needed with size of top in Order 2280981
I just received the white top sash guide pieces but the holes do not align. Here is a picture. The black one is my original. The white one 18-009 just arrived. Please help me order the correct top sash guide part.
Handy Person
ruskin fl
Jan 5, 2024
Handy Person from ruskin fl
Jan 5, 2024
Sash cam cap
R/s sash cam cap damage
Quick Learner
Dec 28, 2023
Quick Learner
Dec 28, 2023
Top Sash Guide Replacement
Good Afternoon, Searching for a top sash guide replacement for the photographed guide. Dimensions are : Top 5/8 X 7/8 Long 1-3/8
Handy Person
Ormond beach Fl
Oct 17, 2023
Handy Person from Ormond beach Fl
Oct 17, 2023
Window balancer holder
Not sure what to call this. I hope the pics do it justice to figure out. Thank you
Quick Learner
May 1, 2023
Quick Learner
May 1, 2023
Custom balance
I am trying to replace window Balances for Non Tilt windows: Stamp 2930 RG, Balance Length 30" , width 1/2". Bottom shoe depth 1 1/16" Sash stops pics 51, 52 Will need two sash guides , could not Id on the site, Thank you for your help,
Handy Person
Apex, North Carolina
Aug 9, 2021
Handy Person from Apex, North Carolina
Aug 9, 2021
Sash Stops:
Hello, hoping you could tell me if you have a suitable replacement for this part. Spacing between mounting holes is just shy of 3/4 inch (23/32" ?). Thanks, Steve
Contractor
FtWorth Tx
Nov 24, 2020
Contractor from FtWorth Tx
Nov 24, 2020
Non tilt winow part
I am installing chanel balances I bought from swisco and these guides (I think) are broken. Do you have them in stock?
Quick Learner
Az
Nov 21, 2020
Quick Learner from Az
Nov 21, 2020
Window
The plastic piece that on window that holds balance down whwn opening /closing window
Contractor
Florida
Nov 20, 2020
Contractor from Florida
Nov 20, 2020
1720 Channel balance needed for series 185SH
Looking for a set of channel balances for Series 185SH window. Old balance marking 1720 Length of the metal only frame 17 7/8" long. Window sticker shows: Series 185SH P #029-109 Also need the black plastic top caps
Home Owner
Homestead Fl
Nov 19, 2020
Home Owner from Homestead Fl
Nov 19, 2020
PGT sash cam
Hello I'm looking for sash cams.
Handy Person
Durham, North Carolina...
Nov 8, 2020
Handy Person from Durham, North Carolina.
Nov 8, 2020
Black plastic (maybe nylon) window sash cam
Hi, several of these window sash cams have broken in my windows, but I can't find an exact replacement. Without them I'm unable to engage the window balancer (I have single pane single hung windows) Any help?
Quick Learner
USA
Nov 3, 2020
Quick Learner from USA
Nov 3, 2020
need replacement part for double-hung window
I hope you can help me - the "stop" at the top of my window is broken. Do you have this part? It screws in at the top of the window. I am attaching 2 photos - one shows the side that has the piece, the other the missing piece.Do you have this piece?? Thanks SO much for your help!Jeanette ... (cont.)
Quick Learner
Basking Ridge, NJ
Oct 19, 2020
Quick Learner from Basking Ridge, NJ
Oct 19, 2020
Window balance ... 34 inches
My window balance fell from the window pane and now needs to be replaced. The the spring is detached from the pulley as shown in the attached 3 pictures. I think that the maker of my window is "nami" as shown in the 4th picture (the window's label). Can you identify the balance so i can order its r ... (cont.)
Home Owner
Placentia, Calif
Jul 24, 2019
Home Owner from Placentia, Calif
Jul 24, 2019
I need a couple of Sash Cam for Channel Balances for my windows
I have a broken Sash Cam for window Channel Balance. I've looked through the Sash Cam photos on your website and don't seen anything that looks exactly like it. In the photos I've Scotch-taped the broken part in place to give you an idea of the design. thanks for any help with this! ... (cont.)
Quick Learner
New Port Richey, FL
Feb 11, 2019
Quick Learner from New Port Richey, FL
Feb 11, 2019
Top Sash Guide for Custom Type 23 Balancer
Recently Swisco made some custom type 23 balancers for us which work perfectly, however, I now see that I need to replace some top sash guides. I will greatly appreciate your help in identifying which top sash guide we need. Thank you. Fred