Viewing all customer Discussions for:
39-253RB Encore Dual Arm Operator, Sill Mount
39-253RB Encore Dual Arm Operator, Sill Mount
Quick Learner
Utah
Mar 30, 2021
Quick Learner from Utah
Mar 30, 2021
In Need of New Crank Mechanism and Latch Lever Retaining Clips
Hi Swisco,Please see attached. The cranking mechanism shown has a gear that has lost some sort of bushing that kept the gears in alignment. I would like a new mechanism. If you have one with a folding handle, that would be preferred, but not necessary.I also have a separate window whose crank works, ... (cont.)
Quick Learner
Mar 20, 2021
Quick Learner
Mar 20, 2021
Need LH & RH window crank assemblies for casement windows
Hi, I need help identifying the Truth hardware assembly I need. The window opens but gets stuck when trying to close. The part does not have a clear model/serial #; I'm hoping it can be identified via photo.
Quick Learner
Feb 19, 2021
Quick Learner
Feb 19, 2021
Casement
Need 2 left, 1 right hand, main arm 12 inches 2 arm operators
Quick Learner
Oregon
Feb 9, 2021
Quick Learner from Oregon
Feb 9, 2021
truth casement arm
5" I need the left one of these
Quick Learner
Orange, CA
Feb 2, 2021
Quick Learner from Orange, CA
Feb 2, 2021
Unable to see any markings
I have typically found the various needed parts in the past. Unable to find a section that covers crank type windows. Please point me to the appropriate section. Thanks for your guidance
Conover, NC
Jan 28, 2021
from Conover, NC
Jan 28, 2021
Casement Window Operator
We have a client who needs to replace six of these operators. We believe this is product number 39-253-LB Encore Dual Arm Operator, Sill Mount (handle on right side of part). The arm measurements are 10" and 4" as shown in your online catalog.Do you agree based on the attached picture?Thank you!Pe ... (cont.)
Contractor
Iowa
Jan 28, 2021
Contractor from Iowa
Jan 28, 2021
Window crank
Do you have a egress replacement kit for this casement window crank assembly. There are no manufacturer numbers on the window or crank assembly.
Quick Learner
Jan 25, 2021
Quick Learner
Jan 25, 2021
Searching for 531303
Needing dual arm operator for a Ply Gem 1100 series casement 3060 LH and 3060 RH needed dual arm - almond Part # from plant 531303 LHPart # from plant 531291 RH Thank you,Tyler
Handy Person
Sanford Maine
Jan 19, 2021
Handy Person from Sanford Maine
Jan 19, 2021
Truth casement window hardware
I have a right hand casement window that isn't operating properly. The gear in the crank housing doesn't stay in place and slips out of position. Also there is a nylon guide for the locking mechanism that is missing that I need to replace. (I've included a pic of the left hand nylon guide) The only ... (cont.)
Quick Learner
Williston park, NY
Jan 8, 2021
Quick Learner from Williston park, NY
Jan 8, 2021
old style window operator
We are looking for the right part for the old-style window that is already installed at our place. We do not know the part name/number. Some windows open right side and some left side. once we know the right item we can place the order for both left and right opening. Looking forward to hearing f ... (cont.)
Home Owner
Ca
Jan 7, 2021
Home Owner from Ca
Jan 7, 2021
Window Operator
I need 2X of these actuators? Do not know the window brand. Also need the pivot slides for this actuator. Thanks, Justin
Contractor
Dallas TX
Jan 5, 2021
Contractor from Dallas TX
Jan 5, 2021
need handle covers
I need eight white casement window covers for Sierra Pacific casement windows - somehow the covers were lost during construction. Do you have covers for these? Thanks
Quick Learner
Virginia
Dec 18, 2020
Quick Learner from Virginia
Dec 18, 2020
Farley casement window issues
I have a customer who is having issues with their Farley casement windows (installed in 2003). They can open the windows but have issues closing them. I have attached 2 pictures. one of the pictures I circled where I think the issue is. It looks like the operator is worn down in one area and that is ... (cont.)
Quick Learner
Dyer, Indiana
Nov 27, 2020
Quick Learner from Dyer, Indiana
Nov 27, 2020
crestline window cranks
I have crestline windows that were installed in 2001. Truth is stamped on the hardware and they are dual arm however the ones i saw on the site do not connect to the bracket that is on the window. Please help if you can. thanks for your help.george
Rancho Palos Verdes Ca...
Nov 23, 2020
from Rancho Palos Verdes California
Nov 23, 2020
window operator
Hello, I am having trouble getting a replacement for a part that I have photos of - I thought it was the actual crank handles for the window but we believe it's the actual operator. When we crank the handle, the window opens, but it will not close. Please help!Thank You!Irene
Quick Learner
Indiana
Nov 17, 2020
Quick Learner from Indiana
Nov 17, 2020
Casement operators needed
No names on the hardware or sash There is a date stamp of 8/21/01 One left and one right needed Daylight opening is 24 1/2 x 48 White covers
Quick Learner
Rapid City SD
Nov 16, 2020
Quick Learner from Rapid City SD
Nov 16, 2020
Hurd Crank is stripping, also need Sash Keeper right handed
Attached is a picture of my HURD window crank. The Sash Keeper was missing when we moved in, and the crank works but doesn't stop once the window gets nearly seated like the other windows do. What would I need to order to fix the issues (besides the Sash Keeper)? I sent a picture of the other side w ... (cont.)
Handy Person
Princeton
Nov 7, 2020
Handy Person from Princeton
Nov 7, 2020
Truth Casement Window Crank and Arms
Do you carry this model? The 6 mounting screws are inline. Longest arm is 10" between pivot points. %" long hole in window for crank assembly. 1/2 high. Thanks. J
Piney Flats Tennessee
Nov 6, 2020
from Piney Flats Tennessee
Nov 6, 2020
The crank brok off of the window mechanism
I was rolling in the window and the crank snapped off at the base, now the window is stuck open