Viewing all customer Discussions for:
Door & Window
Handy Person
Naperville, Il
Apr 27, 2026
Handy Person from Naperville, Il
Apr 27, 2026
Screen Corner
Need help identifying what replacement corners I need.
Contractor
Torrington, CT
Apr 27, 2026
Contractor from Torrington, CT
Apr 27, 2026
Tilt locks
Need to replace this these tilt locks. Need left and right side. The number on the bottom of the existing tilt lock is 8590.
Home Owner
Marriottsville, MD
Apr 27, 2026
Home Owner from Marriottsville, MD
Apr 27, 2026
tilt latch
Good morning, I need to replace the tilt latches on my windows. I also need weatherstripping for my windows. Thank you. Ryan
Handy Person
Apr 27, 2026
Handy Person
Apr 27, 2026
K&K window casement replacement
Hello, the casement operator for one of our windows can open but the gear inside is slipping when trying to close. Pictures are attached. I would appreciate if a possible replacement operator could be identified from your product list. Thanks. -ken
Home Owner
London, Canada
Apr 27, 2026
Home Owner from London, Canada
Apr 27, 2026
Exterior Door Threshold (no markings or numbers found)
This threshold was in place when I bought the home 19 years ago. It seems to be at least two parts (maybe three), and has worn through in the center. The brown piece is a composite (synthetic) material covered in latex or vinyl. The beige piece that has the threaded fittings, is also a type of plast ... (cont.)
Home Owner
florida, clermont
Apr 27, 2026
Home Owner from florida, clermont
Apr 27, 2026
Glazing Bead
Hello, I need to replace the trim on my windows. They use single-pane glass, and based on the diagrams on the website, I am torn between two options: "Vinyl Glazing Bead, Milestone" and "White Vinyl Glazing Bead, Florida Extruders." They look very similar. I have another question: what do the "3'" o ... (cont.)
Home Owner
Oscoda, MI 48750
Apr 27, 2026
Home Owner from Oscoda, MI 48750
Apr 27, 2026
Screen door roller replacement
Looking to replace the rollers on some screen doors. The ones in the photos are the lower wheels and I believe these are from an older Anderson line but I am struggling to remove these housings from the door and also find what looks to be a replacement part. When I pulled the wheel out of the hous ... (cont.)
Quick Learner
Apr 27, 2026
Quick Learner
Apr 27, 2026
I need some plastic window glazing
Attached dimensions
Quick Learner
Sarasota FL
Apr 27, 2026
Quick Learner from Sarasota FL
Apr 27, 2026
White Nylon Sash Balance Top Guide
Hi There Please can you identify the window sah top guide
Contractor
Corvallis, OR
Apr 27, 2026
Contractor from Corvallis, OR
Apr 27, 2026
Aluminum Milgard Single Hung Window Balance Inquiry
Hello I am needing to purchase and replace 2 balances in an older Milgard Aluminum Single Hung Window. The Balances measure out at 23-5/8 (Metal to Metal) Balance is stamped with 23 5 looking to have balances replaced with a 23 4. Please let me know which parts are needed for purchase ... (cont.)
Quick Learner
Illinois
Apr 26, 2026
Quick Learner from Illinois
Apr 26, 2026
Pivot lock shoe
Size 2 inches long 1 1/4 in. Wide , 9/16 in. thick, blue pivot slot
Home Owner
Sparta, NJ
Apr 26, 2026
Home Owner from Sparta, NJ
Apr 26, 2026
Pella sliding door roller replacement
Width 5/8", height 1 11/16", 1 1/2" diameter wheel, length 2 3/4"
Quick Learner
Ohio
Apr 26, 2026
Quick Learner from Ohio
Apr 26, 2026
Sash guide help please
Could use some help identifying this part. I've got about 30 to replace
Home Owner
Maple Grove, Minnesota
Apr 26, 2026
Home Owner from Maple Grove, Minnesota
Apr 26, 2026
window screen retainer tabs
Looking for replacement screen locking tabs/clips like this. Haven't been able to find anywhere. Do you carry these?
Quick Learner
Apr 26, 2026
Quick Learner
Apr 26, 2026
Weatherstripping on Side of Window
Hello, I'm looking for the part to replace these Pella Architect Series window weather seals. This is on the side of the double hung windows. The windows were purchased circa 2006. Thank you, Matt
Home Owner
Florida
Apr 26, 2026
Home Owner from Florida
Apr 26, 2026
Window sash parts
looking for a pair of 3/8" pivot shoes for a 29" spiral balance. The shoe is 2" high, 15/16" wide and 3/8" deep. the window weighs appx 15 lbs.
Handy Person
North Carolina
Apr 26, 2026
Handy Person from North Carolina
Apr 26, 2026
Broken widow part(s)
Hi there, hoping to get some help with identifying these parts. I see some equivalent parts on your site, but I'm not sure if they're the compatible ones since this seems to be an older window model. From what I can tell I need the pivot shoe and balance take-out clip but I'm not a pro so hoping for ... (cont.)
Home Owner
53185
Apr 26, 2026
Home Owner from 53185
Apr 26, 2026
Broken balance
Hi, I hope you can help me find this broken part. It is from a Poly-Tex window that was installed 25 years ago along with all of the other windows in the house
Quick Learner
NY
Apr 25, 2026
Quick Learner from NY
Apr 25, 2026
It's marked with "21C BSI EL", thank you!
Hello, the balancer on one side of my double-hung window is broken, as shown in the attached photo. It bears the markings "21C BSI EL." Do you carry this specific model? Thank you!
Contractor
Seattle
Apr 25, 2026
Contractor from Seattle
Apr 25, 2026
Small clips
Clips to lock rod of operator to the sash