Viewing all customer Discussions for:
Door & Window

Home Owner Tabernacle, NJ
Sep 6, 2024
Home Owner from Tabernacle, NJ
Sep 6, 2024
size of spline for Anderson 10 series screen doors
Dear Swiss Co representative;We need to obtain spline for 2 Anderson screen doors. The first door is a 10 series full view 32"X 80". The 2nd door is a 10 series full view 36" X 80". Would you tell me if you carry the correct spline so that I can order it. I have the screen material and only need the ... (cont.)
Home Owner Penfield, NY
Sep 6, 2024
Home Owner from Penfield, NY
Sep 6, 2024
internal latch
for Patriot Series 2000 window, house was built in 1998. Let me know if you have latches to fit and pricing. I'll need both left & right side latches. Do you sell them individually or in sets?
+2
Quick Learner West Lafayette, indian...
Sep 6, 2024
Quick Learner from West Lafayette, indiana
Sep 6, 2024
Prism tilt window pivot.
A pivot is broken and I have ordered two different pivots thinking they were correct, but do not have the same profile. Do you have the pivot pictured? Thanks, Wil
Quick Learner Daly City, CA
Sep 6, 2024
Quick Learner from Daly City, CA
Sep 6, 2024
which is more rust resistant?
Hi, I live by the pacific ocean so its always foggy here and Ive had all my rollers rust out in in about 2 years since installation. Which would be more rust resistant, this stainless steel or the nylon version here: https://www.swisco.com/1-Nylon-BB/pd/Patio-Sliding-Screen-Door-Replacement-Roller ... (cont.)
Quick Learner USA
Sep 6, 2024
Quick Learner from USA
Sep 6, 2024
Window counterweight
Hello, I have to replace some of the counterweight hardware on a Mastic double-hung window owned by my landlords. I poked around and took the attached pictures. Please let me know which parts I should order! The counterweights are broken on both sides. Many thanks. Here are the photos you reque ... (cont.)
+4
Home Owner Galway, NY
Sep 6, 2024
Home Owner from Galway, NY
Sep 6, 2024
american craftsman Series 50 door roller # 1001016451
need a replacement roller assembly for this site. the actual Door sku is 1001226993
+2
Professional Massachusetts
Sep 6, 2024
Professional from Massachusetts
Sep 6, 2024
Roto operator and support hardware
I do, or do not, need all of these parts, but there is one piece that I need. Here is a picture of the assembly in another of the windows we have. A Swisco rep showed me some of your hinges including the 39-004 and the -048, and I was so excited that you found parts that looked like what we needed ... (cont.)
+2
Contractor Meridian, Idaho
Sep 6, 2024
Contractor from Meridian, Idaho
Sep 6, 2024
handles, lock, and the strike plate
The pictures are the only information I have.
Quick Learner NJ
Sep 6, 2024
Quick Learner from NJ
Sep 6, 2024
Slide in tilt latch
What would be a best replacement for this slide in tilt latch? 2 13/16 inch length 1/2 inch height 3/4 inch width
+9
Friend
Sep 6, 2024
Friend
Sep 6, 2024
Custom White Tip Spiral Balances
Spiral Balance Series: S300 Spiral Length: 12" Tip Color: white Quantity: 2
Handy Person Fredericksburg, VA
Sep 6, 2024
Handy Person from Fredericksburg, VA
Sep 6, 2024
Window snap in tilt latch
We would like to purchase 2 left handed and 2 right handed window latches. Please send us info on what items we need to purchase and the cost. Do you need photo of the curved reverse side. Thanks, Richard
Handy Person Ellicott City
Sep 6, 2024
Handy Person from Ellicott City
Sep 6, 2024
broken coil balance spring
Have double hung window with broken spring, when taking out to see what I needed the top plastic piece broke on right side and bottom piece also broke. This is a series 0301. pl# 004-023.Thanks for your help. I need both top & bottom pieces that I sent you the pictures of also the springsWilliam ... (cont.)
Quick Learner 21784
Sep 6, 2024
Quick Learner from 21784
Sep 6, 2024
Aluminum top actuator clip for single hung window
The clip that is at the top of the removable bottom sash is broken on a few windows. The clip is secured by a single screw once inserted into the sash. without that clip the window does not stay up due to the fact that it does not allow the balance to activate.
Home Owner Grand Rapids, MI
Sep 6, 2024
Home Owner from Grand Rapids, MI
Sep 6, 2024
Casement hardware
Need help identify this brand/size and recommendation for replacement part. Thanks!
Quick Learner Boones Mill va
Sep 6, 2024
Quick Learner from Boones Mill va
Sep 6, 2024
32D BSI Channel Balance Replacement
I need two of these replacement parts along with one tab that connects to the window frame.
Handy Person Media, PA
Sep 6, 2024
Handy Person from Media, PA
Sep 6, 2024
In Need of Replacement Andersen Sash Balances
Judging from the excellent video posted in response to a customer who needed to replace the balances for a CIG-2 3-91, I'm thinking this project should be do-able if I can get the replacement parts. At the corner of each sash is the code CIG-2 3-90. As a sort of follow-up question, can one buy repla ... (cont.)
Home Owner Jefferson City, Missou...
Sep 6, 2024
Home Owner from Jefferson City, Missouri
Sep 6, 2024
Replacement part
The release tab (with the spring in it) pictured in the first picture broke. It's the one next to the window latch. The other picture is the sticker from the building supply company the builder got the windows from. I had a rep at the windows department at another building supply company suggest I s ... (cont.)
Contractor Massachusetts
Sep 6, 2024
Contractor from Massachusetts
Sep 6, 2024
1-15299 CASEMENT HINGE, BOTTOM
Casement Window, bottom hinge, x 1 10" BOTTOM TRACK 11-3/8 WINDOW TRACK 5-1/2" ARM
+2
Quick Learner Maui
Sep 6, 2024
Quick Learner from Maui
Sep 6, 2024
Window parts
Parts for windows
Home Owner Carmel, IN
Sep 6, 2024
Home Owner from Carmel, IN
Sep 6, 2024
Help identifying part
I can't find any marking besides what's in the photos
+2