Viewing all customer Discussions for:
Door & Window

Home Owner Las Vegas
Apr 22, 2026
Home Owner from Las Vegas
Apr 22, 2026
Guardian?
Hi, I would like to see if there's any similar lock of this kind for my sliding doors. The door says guardian but all I can find about it are internal lock mechanism I can't use, it has to be an external one like the one in the photo. Thanks for your help.
Quick Learner Bathroom
Apr 22, 2026
Quick Learner from Bathroom
Apr 22, 2026
Casement window operator
Hi,Following up on our phone conversation yesterday, I have attached additional photos of the operator linkage assembly.Could you please forward the submittals for the operator that you provide?Best regards,Steven
Home Owner Florida
Apr 21, 2026
Home Owner from Florida
Apr 21, 2026
Unable to Remove Broken Plunger Pins
Most of our window screen plunger pins are not functioning. They seem to be frozen. The pins will not pull back or push forward. I tried spraying lubricant in the screen hole. The screens are about 15 years old but in good condition other than the plunger pins. How can you remove broken plunger pin ... (cont.)
Home Owner Clearwater FL
Apr 21, 2026
Home Owner from Clearwater FL
Apr 21, 2026
Den
Channel balance has 21 4 KBSI embossed. 1/2 inch wide, 22 inches long.
+2
Professional Longwood, FL
Apr 21, 2026
Professional from Longwood, FL
Apr 21, 2026
Coil Balances
Hello, do you carry these type of coil balances or should I subsittue something else?
Quick Learner Chicago
Apr 21, 2026
Quick Learner from Chicago
Apr 21, 2026
Need four of these handles in white
Hi there, I am looking for four of the handles shown in the attached collage in white. One has broken and I realized the others are off white so I figure if I'm replacing one I can see about replacing all. I hope the attached collage shows enough detail. Unfortunately I cannot find any stickers or e ... (cont.)
Home Owner 22032
Apr 21, 2026
Home Owner from 22032
Apr 21, 2026
sliding door hardware
Hi. yours was the only company that came up when I tried to search for this model number. This 6' sliding door is about 20 years old and the hardware doesn't lock. I'd like to get new hardware. Thanks, Michael
+2
Home Owner Broadview Heights Ohio
Apr 21, 2026
Home Owner from Broadview Heights Ohio
Apr 21, 2026
Pella Window Crank Replacement
These are the ones that are on our windows. Need recommendation for replacement.
Handy Person Illinois
Apr 21, 2026
Handy Person from Illinois
Apr 21, 2026
Screen clip
Trying to replace the screen clip
Home Owner Claremont, CA
Apr 21, 2026
Home Owner from Claremont, CA
Apr 21, 2026
Part Identification Request: Vintage Sliding Door Roller Assembly (Nylon Wheel)
I am seeking a replacement for an older, vintage-style sliding door roller assembly. Unfortunately, the original assembly is heavily damaged, making it impossible for me to determine the exact original the wheel diameter. The housing dimensions are indicated in the attached photos. Could you please ... (cont.)
+2
Professional Houston, TX
Apr 21, 2026
Professional from Houston, TX
Apr 21, 2026
Simonton Window Con-Force Balances
Hello! Looking for con-force balance and tilt lock shoe replacements - Simonton Double Hung 5500 series window, sash width 35.25" x height 59.25" with 50/50 meeting rail. My customer said he is unwilling to try to remove the old ones without having new ones to put in, so I don't have the info from ... (cont.)
Home Owner White Bear Lake Mn
Apr 21, 2026
Home Owner from White Bear Lake Mn
Apr 21, 2026
Right arm open
I looking for when does ARM if you guys have one of those let me know because I need to buy it thank you
Quick Learner Aspen CO 81611
Apr 21, 2026
Quick Learner from Aspen CO 81611
Apr 21, 2026
New part
I have a problem at the moment of closing the window almost at the end of the closing proses and set the lock position inside. To be able to close the window, we have to push window from outside and then lock the window.
+2
Quick Learner
Apr 21, 2026
Quick Learner
Apr 21, 2026
Tilt Latches
Hi there, I am needing to replace 14 tilt latches. Here are photos and measurements. Do I need to order right and left side ones? And do you have ones that will work? Thanks, Sara Kirby
+2
Contractor maryland
Apr 21, 2026
Contractor from maryland
Apr 21, 2026
WINDOW COIL BALANCES
ARE THESE AVALABLE TROUGH YOUR COMPANY? F SO WHATS THE PART NUMBER PLEASE.
Quick Learner
Apr 21, 2026
Quick Learner
Apr 21, 2026
Part for vinyl replacement window
Do you have these? These fell out while removing my sash
Contractor Staten Island NY
Apr 21, 2026
Contractor from Staten Island NY
Apr 21, 2026
Window adjustable casement window operator
I am looking for the spot replacement. I have three window. I am not sure because I am looking at the website and it doesn't match anywhere if you could help me it's much appreciated. Thank you
Contractor Anaheim
Apr 21, 2026
Contractor from Anaheim
Apr 21, 2026
Sliding Window Roller
Hello, I am looking for this window roller. Do you sell it?
+2
Handy Person Kentucky
Apr 21, 2026
Handy Person from Kentucky
Apr 21, 2026
Latches for a window
I need these latches for a double pane window .
Handy Person Austin, TX
Apr 21, 2026
Handy Person from Austin, TX
Apr 21, 2026
Window doesn't stay up on its own.
The coil balance parts are broken on the first window and not keeping the window up. These need to be replaced.
+1