Viewing all customer Discussions for:
Door & Window

Quick Learner New York
Aug 7, 2024
Quick Learner from New York
Aug 7, 2024
Wheels for sliding doors
Hey I need replacement wheels for my sliding glass door.
Home Owner Melrose, MA
Aug 7, 2024
Home Owner from Melrose, MA
Aug 7, 2024
Andersen Balancer
Please interpret my Andersen balancer part #s to determine which ones I need to replace them. The numbers stamped on the one I have read: "D73 7#27 11-86" on one side and "11600-17" on the other. See photos I've uploaded. Thanks, Alexis
Home Owner St Louis, Mo
Aug 7, 2024
Home Owner from St Louis, Mo
Aug 7, 2024
New lock and key for sliding patio door
Hello, I bought a new house with a patio door with no key, can I just replace the lock? The rest of the handle and latch work great, I just don't have a key for it and I don't see any branding to help identify it. Can you identify it and recommend a new lock please?
Quick Learner lake ariel Pa
Aug 7, 2024
Quick Learner from lake ariel Pa
Aug 7, 2024
rollers for sliding glass door
Hi have an 8 ft sliding glass door - we built the house in 1984 it says guardian - and its a single roller - looks much like either your 81-020 or 81-024. perhaps you have more insight. i dont have a picture
Quick Learner Yakima Washington
Aug 7, 2024
Quick Learner from Yakima Washington
Aug 7, 2024
Sliding glass door rollers
Hi, I'm having g a hard time finding these rollers for a sliding glass door. Any suggestions are very welcome.
+1
Home Owner Hood River Oregon
Aug 7, 2024
Home Owner from Hood River Oregon
Aug 7, 2024
milgard channel balance
Hi, i need to order two window balances for a milgard window. I do not have the original balances. I measure the length and I need 15 inches.
Quick Learner
Aug 7, 2024
Quick Learner
Aug 7, 2024
Cotch Craft 3'x 5' window. I have the glass from another window for replacement
I have a broken outside glass on my double panes Window. I have a window that I can use the glass panel But I need the stripping
Quick Learner USA
Aug 7, 2024
Quick Learner from USA
Aug 7, 2024
Sliding glass patio door that will not lock
Good Afternoon,My sliding glass patio door with a double hook mortise lock will not lock. I can find no identifying information for the existing lock.When I called this morning, I thought the problem might be with the anti-slam button. I can retract it by pushing it with my finger when the door is o ... (cont.)
+2
Quick Learner
Aug 7, 2024
Quick Learner
Aug 7, 2024
Custom Balance inquiry
Stamp is 25-4 and 25-2 all have the same configuration ends.
Quick Learner wayne Pa
Aug 7, 2024
Quick Learner from wayne Pa
Aug 7, 2024
sash lock
sash tilt latch
Home Owner New Mexico
Aug 7, 2024
Home Owner from New Mexico
Aug 7, 2024
Glazing strip for aluminum windows
What is the part number that I need to order to replace the glazing strips in the uploaded photos? Thanks
+3
Home Owner Seattle, WA
Aug 7, 2024
Home Owner from Seattle, WA
Aug 7, 2024
Window Lock for a Jeld-Wen Casing
I have a vinyl window casing with the right lock broken and looking for a replacement part. The series window is a Jeld-Wen 8630 PW. I see there are several parts that look close to what I need; however, I'm not sure. Thanks in advance for any help you can provide. Thanks.
Quick Learner Mount Laurel, NJ
Aug 7, 2024
Quick Learner from Mount Laurel, NJ
Aug 7, 2024
Quick Learner
Aug 7, 2024
Quick Learner
Aug 7, 2024
need replacement sash
The sash I removed looks like a S380 or S385 - but I really cannot tell, and I cannot tell the difference. The channel is 1/2" X 33"
+2
Quick Learner
Aug 7, 2024
Quick Learner
Aug 7, 2024
Balace picture
Attached is the pictures of what I believe are the broken parts of the balance. It's a triple pane widow that I cannot lift myself. If there is more info needed please advise.
Quick Learner
Aug 7, 2024
Quick Learner
Aug 7, 2024
28 C balance for vinyl Window
Hello I need to order a 28" Series 795 balance with a stamp option of 28C. My windows have a hook and a round hole, not square so I need the hook on them. Also I need the 15-194 1" T-Lock Balance shoe, closed cam for these. so I need 10 S795-28 for stamp Option of 28C with a hook on them nbot th ... (cont.)
Landlord Providence
Aug 7, 2024
Landlord from Providence
Aug 7, 2024
Window clips
Need both Right & left Han clips Thanks
Quick Learner Florida
Aug 7, 2024
Quick Learner from Florida
Aug 7, 2024
36 4 HX CMC 7
I need 2 window balancers.
Home Owner Phoenix
Aug 7, 2024
Home Owner from Phoenix
Aug 7, 2024
Drawer guide holder
No numbers on it the inside where the drawer guide goes is .970. The length is 1.85 the width is 2.00
Handy Person Oregon
Aug 7, 2024
Handy Person from Oregon
Aug 7, 2024
Sash Latch
This type of latch is found on every window we have and some are "sticking" and jamming up. So, I have two questions: 1) is there active maintenance which should be done or 2) is replacement necessary? And if the latter, with what?There are no markings of any kind on the windows installed by a deve ... (cont.)