Viewing all customer Discussions for:
Door & Window

Contractor Yorktown, VA
Aug 6, 2024
Contractor from Yorktown, VA
Aug 6, 2024
Weathershield shoe and balances
Trying to replace shoe and balance on weather shield double hung windows installed in 2005
Quick Learner
Aug 6, 2024
Quick Learner
Aug 6, 2024
Extended-Travel Channel Balance Quote
27 inches channel length-stamp 26 3 bsl VD
Quick Learner Buffalo NY
Aug 6, 2024
Quick Learner from Buffalo NY
Aug 6, 2024
The lock broke out of the door
Not sure who the door manufacturer is but the little part going in the door broke.
Home Owner Sea Isle City NJ
Aug 6, 2024
Home Owner from Sea Isle City NJ
Aug 6, 2024
OUTDOOR Handle for Peachtree Sliding Glass Door
I recently recieved replacement part but I'm in need of an outside handle.This was the part I ordered.Surface Mount Sliding Door Handle Assembly, 4-15/16"82-005 - Surface Mount Sliding Door Handle Assembly, 4-15/16"Thanks
Quick Learner Washingon
Aug 6, 2024
Quick Learner from Washingon
Aug 6, 2024
Window crank
Trying to figure out what type of crank this is so I can see if it can be repaired. It will not stay on the post.
+1
Home Owner Ansonia, CT
Aug 6, 2024
Home Owner from Ansonia, CT
Aug 6, 2024
Mastic Window Slider Locks
Hi there, We looked on your site at the locks you offer. Not sure if the measurements will fit. Our slider looks to be 1-3/8ths and your locks are 1-5/8ths. Maybe I am measuring wrong. Can you please let me know if you have a lock that will work for us. We also be needed the window cranks with han ... (cont.)
+2
Home Owner Carlsbad, CA
Aug 6, 2024
Home Owner from Carlsbad, CA
Aug 6, 2024
Help finding replacement part
Can you help me find a replacement for this part. The string and hook are missing. The channel length is 34 inches. It's a little hard to make out, but I think the part is stamped: "33 5 AO CALDWELL" Thanks.
+5
Quick Learner
Aug 6, 2024
Quick Learner
Aug 6, 2024
Quick Learner Fayetteville, nc
Aug 6, 2024
Quick Learner from Fayetteville, nc
Aug 6, 2024
Window spring mechanism
The piece that the spring connects to to window tension.
+1
Quick Learner
Aug 6, 2024
Quick Learner
Aug 6, 2024
Spiral Balance Quote Request
Spiral Balance Series: S500 Spiral Length: 48" Tip Color: Red Quantity: 6
Landlord Baytown, Texas
Aug 6, 2024
Landlord from Baytown, Texas
Aug 6, 2024
Question about rivets & shoes
We need to add another rivet to this balancer for it to work for us. Is this something we can buy separately? Also, we need to purchase shoes for our balancers. We use the S795-27". Pictures are attached. Thank you
Quick Learner Mass
Aug 6, 2024
Quick Learner from Mass
Aug 6, 2024
Andersen casement window pivot glide
This is from a forty years plus Andersen casement .
Quick Learner
Aug 6, 2024
Quick Learner
Aug 6, 2024
Home Owner Cleveland Ohio 44111
Aug 6, 2024
Home Owner from Cleveland Ohio 44111
Aug 6, 2024
Plastic "pin" on upper corners or aluminum storm windows
Hello, I love my old wood double-hung windows c. 1939...and all have (later) aluminum storms and screens from c. 1950 or so I'm guessing.. typically, these double storms slide so both storms store in the upper window sash allowing screens to be inserted in the lower sash. Sadly the screens and sto ... (cont.)
Handy Person Hanson, MA
Aug 6, 2024
Handy Person from Hanson, MA
Aug 6, 2024
Replacement Parts
Have a slider and a coil that may need to be replaced for vinyl windows in a house just purchased. The Coil has Patent No. 5,232,208 and 5,365,638 (as best as I can read) but the slider has no markings that I can see. Please let me know what part numbers these are as well as costs. Thank you very mu ... (cont.)
Handy Person Illinois
Aug 6, 2024
Handy Person from Illinois
Aug 6, 2024
Andersen replacement balancer
I'm looking for a replacement balancer. The dimensions are 3x7 and is located on the left side of the window while inside the house looking out.
Home Owner
Aug 6, 2024
Home Owner
Aug 6, 2024
28c
Tall 19" Need 2 for every one window?
Handy Person Issaquah
Aug 6, 2024
Handy Person from Issaquah
Aug 6, 2024
Mortise Lock
I need a multi-point lock for patio door- I see some in your catalogue but the all 11" or bigger- the one I need is 10"-See pic- 10 1/8" from one end to the other-Michael
Handy Person San Diego, CA
Aug 6, 2024
Handy Person from San Diego, CA
Aug 6, 2024
Window opener repalcement
Look to be original openers. Windows may be as much as 30 years old. Need new openers for both left and right windows.
Quick Learner Bath, Me
Aug 6, 2024
Quick Learner from Bath, Me
Aug 6, 2024
Replacement Casement Hardware
The hard is in a Bonneville mulled double casement. We'll need one left and one right hand. The mechanism has become loose over time and falling out of the guide track so it requires removing the screen to pull the window in so the outside "roller" beyond the middle of the guide track then the mech ... (cont.)