Viewing all customer Discussions for:
Door & Window

Contractor 37203
Jan 20, 2026
Contractor from 37203
Jan 20, 2026
I need to get a left and right crank for the window shown.
Contacted the supplier of the window and they directed me to you.
Handy Person North Carolina
Jan 20, 2026
Handy Person from North Carolina
Jan 20, 2026
Alumax slide locks
I'm looking for a suitable replacement for this lock.
+2
Handy Person Ballwin, MO
Jan 20, 2026
Handy Person from Ballwin, MO
Jan 20, 2026
In search of replacement rollers
Please let us know if you have replacement rollers available
+2
Handy Person Brentwood
Jan 20, 2026
Handy Person from Brentwood
Jan 20, 2026
Glass sliding door rollers
I can't find rollers that mount with virtal screws
Quick Learner California
Jan 20, 2026
Quick Learner from California
Jan 20, 2026
Window Balance Identification
Hello the only marking on this window balance is 14-3.
Handy Person Midland, Texas
Jan 20, 2026
Handy Person from Midland, Texas
Jan 20, 2026
Sliding window rollers
There does not appear to be any numbers or markings of any sort on the window or the part. In the pictures the roller may be in the wrong slot, they fell out so im not sure if they are in the correct place in the pictures. Should be two two rollers. Product Code: 87-163 looks to be the closest but i ... (cont.)
+2
Quick Learner Dartmouth
Jan 20, 2026
Quick Learner from Dartmouth
Jan 20, 2026
Coil Balance
I have attached the picture of the coil that I am trying to figure out the weight. The stamp on it states “EL”. Which coil would replace this?
Handy Person Detroit area Michigan....
Jan 20, 2026
Handy Person from Detroit area Michigan.
Jan 20, 2026
Appears to be constant force coils
On the other side of this window, the shoe is missing the pivoting barrel, and the bottom of the shoe is broken. The window will no longer stay up. The same is true for the neighboring window, one side the shoe is broken. Need help identifying and purchasing the correct replacement parts. ... (cont.)
Quick Learner United States
Jan 20, 2026
Quick Learner from United States
Jan 20, 2026
Need Face Guide
Lastly, the face guide. 1/2 x 1/2 inch. Thanks.
Quick Learner San Diego
Jan 19, 2026
Quick Learner from San Diego
Jan 19, 2026
Sliding door strike plate
Don't see any brand or markings
Quick Learner Leola Pennsylvania
Jan 19, 2026
Quick Learner from Leola Pennsylvania
Jan 19, 2026
Window part
Looking for the small part that slides in to allow you to tilt the window in. It goes on the top of the bottom window.
Home Owner Florida
Jan 19, 2026
Home Owner from Florida
Jan 19, 2026
A PGT glass sliding patio door . One latch is 3/8 thick or deep .
A PGT glass sliding patio door . One latch is 5/8 thick by the other one is 3/8 thick . 4 and 1/4 inches long and 3/8 inches thick . I’m looking for this one . I already have the other one in my cart .
Quick Learner Los Angeles CA
Jan 19, 2026
Quick Learner from Los Angeles CA
Jan 19, 2026
Imperial window locks
Hi I would like to know if you have this kind of hardware in stock
Handy Person Tucson AZ
Jan 19, 2026
Handy Person from Tucson AZ
Jan 19, 2026
Window Ballance
Stamp on the old ballance : 16 3 CALDWELL IMLength : 17 InchesChannel : 1/2 inchWindow : 35 x 35 inches Sash Height : 18 inchesSash Weight : 12.4 pounds Bottom fitting is 1 1/16 inch wide, but does not match the 1 1/8 inch 390 fitting. I think it is a 17" series 390 Channel Ballance, but I'm n ... (cont.)
+1
Quick Learner Summerville, SC
Jan 19, 2026
Quick Learner from Summerville, SC
Jan 19, 2026
Pivot shoe
From window installed by Portrait Homes in 2005
+2
Home Owner Texas with summer home...
Jan 19, 2026
Home Owner from Texas with summer home in northern new mexico
Jan 19, 2026
beading replacement on 20 year old windows in northern new mexico
hi there, we are trying to replace the beading which is in bad shape after the harsh winters, sun and altitude - the windows are fine. I have attached a few pictures. any advice would be great - thank you so much! we are going to be buying for our painter/contractor who will do the repairs when h ... (cont.)
Home Owner Tallahassee, Florida
Jan 19, 2026
Home Owner from Tallahassee, Florida
Jan 19, 2026
Window lock replacement
The part that is screwed in measures 2 1/4 inches between screws. It is the swivle part that is needed. The other part is not broken. But I took a picture to see the 2 openings that the lock fits in.
+2
Quick Learner Arizona
Jan 19, 2026
Quick Learner from Arizona
Jan 19, 2026
Channel balance
Channel balance with part number 1460 bsi 60607
Professional Athens TX
Jan 19, 2026
Professional from Athens TX
Jan 19, 2026
Balance and latches
Double coil balance Latches
+2
Home Owner Florida
Jan 19, 2026
Home Owner from Florida
Jan 19, 2026
Help ID pivot lock shoe
My name is Adrian. Please help me identify and purchase this part