Viewing all customer Discussions for:
Door & Window

Quick Learner North Carolina
Feb 9, 2026
Quick Learner from North Carolina
Feb 9, 2026
Pella Rolscreen 3800
My parents are old and cannot fathom the idea of replacing their entire storm door (purchased 2015). The spring seems to have broken in the top part of the mechanism that resets the orientation of the handle. Can I put this part or the entire lock kit?
Handy Person Palm Harbor, FL
Feb 9, 2026
Handy Person from Palm Harbor, FL
Feb 9, 2026
Help my mom's windows stay open
Hey there! Hope you can help me out and have these things. Thanks! Andy Metal Length 34.5" Channel .5" Markings: 3430 EH SI Window Hardware I don't have any pictures showing this installed, but if you need them, I'll figure out how to get them!
+2
Home Owner West Covina
Feb 9, 2026
Home Owner from West Covina
Feb 9, 2026
Patio door door latch
What replacement parts should I buy?
Home Owner MO
Feb 9, 2026
Home Owner from MO
Feb 9, 2026
Vetter
Vetter window. The plastic piece that covers the hardware
Landlord Baltimore
Feb 9, 2026
Landlord from Baltimore
Feb 9, 2026
Replacement part
Hello, I am trying to replace the silver part and bottom portion of this peice. My window won't stay open on the other side because its broken. Thank you for the help!
Contractor Fl
Feb 9, 2026
Contractor from Fl
Feb 9, 2026
Window spring
Window spring say j 23-2. Metal without plastic peices are 23-7/8". Need help identifying.
+2
Home Owner Fort Myers Beach, FL
Feb 9, 2026
Home Owner from Fort Myers Beach, FL
Feb 9, 2026
Simonton double hung window part
I am looking to replace some of these stops. Can you help me with a part number?
+2
Home Owner Porter Ranch Ca
Feb 9, 2026
Home Owner from Porter Ranch Ca
Feb 9, 2026
Replace Millard sliding glass door lock
My current lock automatically locks when door is closed from outside. Thus I could get locked out.The sliding door is 1and 1/2 inch thick and the slot where the lock sits is almost 6 inch length what is the part # I should order to replace the current lock. Do yo provide any instructions to replace ... (cont.)
+1
Quick Learner
Feb 9, 2026
Quick Learner
Feb 9, 2026
Spiral balance help
I had questions regarding my spiral balance. I believe it’s 18 inches, 5/8 with orange tip. I do not see how it was hooked in to the sash since both spiral balances were already hanging loose. Also the little plastic tabs on the sides at the top and bottom. I’d like to know what they ar ... (cont.)
+4
Quick Learner Fl
Feb 9, 2026
Quick Learner from Fl
Feb 9, 2026
Quick Learner 33062
Feb 9, 2026
Quick Learner from 33062
Feb 9, 2026
Window stabilizers
Will you let me know if you carry this replacement part?
Handy Person Roanoke VA
Feb 9, 2026
Handy Person from Roanoke VA
Feb 9, 2026
Handy Person Cohoes
Feb 9, 2026
Handy Person from Cohoes
Feb 9, 2026
Guide for window.
Missing the pictured part on one side of the window.
Home Owner Pennsylvania
Feb 9, 2026
Home Owner from Pennsylvania
Feb 9, 2026
Window casement operator identification
I believe this is a CertainTeed window. Window cranks out but not back in. The operator linkage is stamped Truth. Dimensions are as follows. Long arm is 10" Med arm is 7" Curved arm is 4.75" Hidden arm under window is 4.75" Left & right side operators needed. Thanks for your help. ... (cont.)
Home Owner 3 Smokey Ln, Nashua, N...
Feb 9, 2026
Home Owner from 3 Smokey Ln, Nashua, NH 03062
Feb 9, 2026
Home Owner Spanish Fort, Alabama
Feb 9, 2026
Home Owner from Spanish Fort, Alabama
Feb 9, 2026
Window ballasts
Both ballasts on my window have gone out. It looks like hook and tackle and is marked with numbers " 28 3 BJ", 29" long not included plastic attachments on either end. When I looked at your 29" lengths, there's are a variation of series available and I don't know which series this falls under. I inc ... (cont.)
+2
Quick Learner
Feb 9, 2026
Quick Learner
Feb 9, 2026
sliding glass door rollers
looking for help with these
+4
Home Owner Salt Lake City
Feb 9, 2026
Home Owner from Salt Lake City
Feb 9, 2026
Replacement spiral balance
i need to replace 35″ vinyl jamb liners with integrated spiral balances for a single-hung window
+1
Home Owner Utica Ny
Feb 9, 2026
Home Owner from Utica Ny
Feb 9, 2026
Masterpiece sliding patio door handle
The locking mechanism within the handle needs replacement, I can't find a model number but I know that it's a masterpiece sliding patio door.
Handy Person
Feb 9, 2026
Handy Person
Feb 9, 2026
Replacement parts
I have a silver line window that I can't seem to find the replacement parts for. I'm looking for the tilt latches for this window as well as the rubber gasket/weatherstripping at the the bottom of the window, as well as the pile weatherstripping on the side of the window. Any help would be greatly a ... (cont.)