Viewing all customer Discussions for:
Door & Window
Home Owner
Owego, NY
Jan 12, 2024
Home Owner from Owego, NY
Jan 12, 2024
Anderson
I have Anderson awning type windows in my house, they have become difficult to open and close. The house was built in 1958. I am looking for replacement hardware becuase they seem to be worn out. I am greatful for any help you can provide.
Quick Learner
Jan 12, 2024
Quick Learner
Jan 12, 2024
Full lock
80 in outgoing patio door need the lock
Quick Learner
Jan 12, 2024
Quick Learner
Jan 12, 2024
Replacement Crank inquiry
Attached are photos of the crank handle. The measurement are 3 1/2 " x 2 1/2".
Quick Learner
Little River, SC
Jan 12, 2024
Quick Learner from Little River, SC
Jan 12, 2024
Coil Balances
Good Morning, can you tell me which balances and shoes these are? Thank you!
Home Owner
USVI
Jan 12, 2024
Home Owner from USVI
Jan 12, 2024
ID replacement part for PGT Winguard awning windows
I need to replace the white plastic part shown in the 2 pictures. Some have broken. I don't know what it is called and can't seem to ID it from from pics on your website. Appreciate your help. Tom
Professional
Wilmington, NC
Jan 12, 2024
Professional from Wilmington, NC
Jan 12, 2024
Need replacement sliding door lock
Hello, I was wondering if you had this replacement lock for a sliding patio door. Thanks so much for your help !
Quick Learner
Missouri
Jan 11, 2024
Quick Learner from Missouri
Jan 11, 2024
Need help identifying balance
Hi I can't figure out what the new part is to order? I took of of the front window last year there is one for each side. The metal part is 27in long. There was a pulley in there with some string that broke originally, that's the reason I took out. Is there any way you can help me find the new parts ... (cont.)
Quick Learner
St Petersburg, Fl
Jan 11, 2024
Quick Learner from St Petersburg, Fl
Jan 11, 2024
Patio Door Rollers
I recently ordered part# 81-081 which I thought matched the ones I am replacing but I was wrong. I had purchased rollers for an identical patio unit about 3 years ago but there is no history of the part # that I had order. I need help to identify the part that I need.
Home Owner
NC
Jan 11, 2024
Home Owner from NC
Jan 11, 2024
Caradco
I am including pictures of the hardware from my casement window. The arms appear to be broken. Part numbers are on the pictures. Thank you!
Home Owner
New jersey
Jan 11, 2024
Home Owner from New jersey
Jan 11, 2024
Vent stop replacement
Window manufacturer is unknown - No markings or labels on the windows. Only markings on vent stop is "4" and "patent pend". Measurements given on pictures of replacement vent stops are unfathomable as in I am unable to translate the cm and inches of my ruler to measurements given in the pictures. An ... (cont.)
Quick Learner
Belleville, Illinois
Jan 11, 2024
Quick Learner from Belleville, Illinois
Jan 11, 2024
Broken latches
The tab on top of latch is broken on several of our double hung windows. If you manually place the tab on top of the latch mechanism you are able to slide the interior latch and tilt the window. How can I replace/fix my windows??? Thank you!
Quick Learner
Washington
Jan 11, 2024
Quick Learner from Washington
Jan 11, 2024
Pella storm door
BB 1 or "11" numbers are so close together it looks like a dbl stamped number. Color, forest green It anchors the bottom, pneumatic pump to the door jam. The wind caught the door and ripped it off, it's hard plastic.
Quick Learner
BAKERSFIELD CA
Jan 11, 2024
Quick Learner from BAKERSFIELD CA
Jan 11, 2024
Window stop needed
3/4" window stop needed - see profile in attached picture (aprox 1/4" return)
Handy Person
North Myrtle Beach, SC
Jan 11, 2024
Handy Person from North Myrtle Beach, SC
Jan 11, 2024
Removing PELLA SLIM SHADE KNOB FOR CASEMENT OPERATOR
Hi there! Was so happy to come across your website while searching for help figuring out how to get the little crank knobs off my 80's Pella windows so I can open the metal clips and remove the interior panes of glass to clean them (i.e remove small dead spiders....lol) and in some cases repair t ... (cont.)
Home Owner
Virginia
Jan 11, 2024
Home Owner from Virginia
Jan 11, 2024
Issue locating Plygem Doorknob parts
I purchased this hardware from Plygem in 2015 under a Creative contracting project. I have been unable to find a replacement using the specific specifications that I ordered previously. Looking for a replacement part manual along with somewhere I can order the right parts. I attached 3 pictures of t ... (cont.)
Quick Learner
Chandler AZ
Jan 11, 2024
Quick Learner from Chandler AZ
Jan 11, 2024
Help finding replacement pile weatherstripping
I have a few feet of the original (unused) weatherstripping. It has a 0.250" tall pile and base. The well used stuff in the windows is 0.225" tall, but it's spread out from use. The attached image IMG_0614 is of the virgin stripping. The other two are of the well used stripping. The width of th ... (cont.)
Quick Learner
Jan 11, 2024
Quick Learner
Jan 11, 2024
Need to replace all parts
Pella handles need to replace everything including lock cylinder. Thank you
Home Owner
Telford, PA
Jan 11, 2024
Home Owner from Telford, PA
Jan 11, 2024
Parts needed for year 2003 Certainteed window
Hello, I need help with ordering the correct coil spring for this window brand. The pivot shoe is #15-192 but I am not sure about the coil. Mine is stamped 409. This unit is about 54" tall and 32 wide. I have units that are only 30" tall. Will that coil be the same?
Quick Learner
Willimantic, CT
Jan 11, 2024
Quick Learner from Willimantic, CT
Jan 11, 2024
Clips for spiral balances (tilt).
Hi: I could not find these, looking through the parts on your site. The round parts are mostly broken. How do I get these out of the track, anyway? Thanks, Charlie.
Home Owner
irvine Ca
Jan 11, 2024
Home Owner from irvine Ca
Jan 11, 2024
Will the 18-009 replace my Milgard top sash guide?
Hello, trying to find the correct fitting top sash guides for my Milgard window as I have a few that are broken in my sash top channels. The 18-009 seems close but I'm not sure