Viewing all customer Discussions for:
Door & Window

Quick Learner United States
Nov 6, 2025
Quick Learner from United States
Nov 6, 2025
Need Window Parts
Hello, I was wondering if you have these parts, I know That I'll need more info but is this something you would have? The windows are fine, but the weather killed the metal. Thank You for your help, I have 9 windows that need these, I just have to see if they are different sizes. the metal bracket ... (cont.)
+5
Quick Learner
Nov 6, 2025
Quick Learner
Nov 6, 2025
Pella Window crank cover
Would like to buy replacement cover
Quick Learner Maui, HI
Nov 6, 2025
Quick Learner from Maui, HI
Nov 6, 2025
16 4 BSI
The stamp, and it looks like it says 16 4 BSI. please see photo attached.
Quick Learner Oregon
Nov 6, 2025
Quick Learner from Oregon
Nov 6, 2025
26 4 Caldwell KM window balance
The metal part is 27" long width 9/16" the balance shoe is 1 1/16" not sure if the s380 or s385 is the correct part fits an older Alpine window I need to replace the balancers on 5 windows thanks for your assistance
+4
Home Owner Tucson
Nov 6, 2025
Home Owner from Tucson
Nov 6, 2025
Home Owner Kitchen
Nov 6, 2025
Home Owner from Kitchen
Nov 6, 2025
CASEMENT WINDOW OPERATOR
The window operator in the photo is labeled as "TRUTH". Please tell me the part number of this, and how I would remount it, as I broke this while remvoing it.
Home Owner Ormond beach, FL
Nov 6, 2025
Home Owner from Ormond beach, FL
Nov 6, 2025
pivot lock shoe - Pella
What part is this? Please & thank you
Handy Person Durango CO 81301
Nov 6, 2025
Handy Person from Durango CO 81301
Nov 6, 2025
Replacement Window Crank Operator for old Hurd Window
This operator is stripped. The windows are made by Hurd. The operator is a gold or coppertone color and I believe is called a Split arm operator. The mounting screws are accessed form outside the window. Please let me know if you need more info. Thanks You Peter
+2
Professional
Nov 6, 2025
Professional
Nov 6, 2025
Need multiple sliding window wheels
Do I need to measure this or can you udentify it? Thank you, Richard
+2
Quick Learner Redmond,WA
Nov 6, 2025
Quick Learner from Redmond,WA
Nov 6, 2025
Part inside window frame that helps window stay shut
I need help finding this 58 3/4 long piece that locks window in place once it's shut also need plastic pices that hold it in place for both frame and window side.
+2
Professional Vermont
Nov 6, 2025
Professional from Vermont
Nov 6, 2025
Snap in Glazing
Picture shows the measurements we need for white snap in glazing. Cannot seem to find it on the site.
Contractor Long Beach, MS
Nov 6, 2025
Contractor from Long Beach, MS
Nov 6, 2025
Patio door rollers
Can you match or substitute the rollers pictured?
+2
Home Owner Gardners Pa
Nov 5, 2025
Home Owner from Gardners Pa
Nov 5, 2025
Pivot shoe.
I ordered pivot shoes to replace the broken ones in my windows. The first two pictures are of the broken one. The third picture is what zi bought to replace it. Im not sure if it is the right one. We are having issues getting the window back in. Im assuming its not the right one. ... (cont.)
Home Owner Seattle
Nov 5, 2025
Home Owner from Seattle
Nov 5, 2025
Glazing bead
Need to replace damaged glazing bead in curca 1985 single pane windows
Quick Learner
Nov 5, 2025
Quick Learner
Nov 5, 2025
Extended-Travel Channel Balance Quote
looks like 21.75" long (see photo with measuring tape). Stamp says 21 4 BSI TX (also see photo with stamp). Do not know who windoe mfr is. We need six of these.
+2
Contractor Los Angeles
Nov 5, 2025
Contractor from Los Angeles
Nov 5, 2025
Handle replacement
Hello, I developed this project in Los Angeles and it appears we are missing a screw cover and there is some damage to the handle. My questions are (1) Can I get a replacement handle, and if not, (2) Can I get a replacement screw cover. The dimensions between screws is 4.94"Thank you. I believe t ... (cont.)
Home Owner Grand Junction Colorad...
Nov 5, 2025
Home Owner from Grand Junction Colorado
Nov 5, 2025
I need to order this part from the photos
26 DS BSI 33 non tilting window balance
+2
Home Owner Westville, IN
Nov 5, 2025
Home Owner from Westville, IN
Nov 5, 2025
I need new "KILIAN" rollers
These rollers are from Klein patio doors that are about 40 yrs old. The wheel width that fit in the track (outer to outer) is 11/32" as best I can tell and the entire roller is about 1-3/4" diameter. I have 6 of these doors and many rollers are worn. The have both steel and nylon rollers. The ny ... (cont.)
Home Owner Ohio
Nov 5, 2025
Home Owner from Ohio
Nov 5, 2025
Identification Help Coil Balance Parts
No visible identification markings on parts. Constant Force Window Balance Shoe is broken, as with Coil, and top coil holder for tilt-out vinyl window; will need to identify compatible replacement for each part if possible. Balance Shoe measures 1.5 in hight, 1.25 in wide, and 9/16 in depth. ... (cont.)
+1
Quick Learner
Nov 5, 2025
Quick Learner
Nov 5, 2025
Window balancer
I need a replacement balancer. This is what is stamped on the balancer.
+2