Viewing all customer Discussions for:
Door & Window

Landlord
Jan 21, 2026
Landlord
Jan 21, 2026
Window latch
HI I am looking for a window latch. I have attached pictures
Home Owner Chicago
Jan 21, 2026
Home Owner from Chicago
Jan 21, 2026
Casement window sash track shoe / keeper needed
These photos are of a working casement window in my unit. I am using this window as a reference. Another identical window in the unit will not open because this sash-mounted track shoe / keeper is missing after glass replacement. The part I need is the metal sash track shoe that mounts to the bottom ... (cont.)
+1
Contractor Bedford, Ohio
Jan 20, 2026
Contractor from Bedford, Ohio
Jan 20, 2026
Tilt latch
This is a right tilt latch. I need to know both right and left identifications please.
+1
Home Owner Quincy MA
Jan 20, 2026
Home Owner from Quincy MA
Jan 20, 2026
Series IPEX Premium Vinyl
Hi, I need both the left and right window equilizers. Thank you, Scott
Handy Person Clifton Park, NY
Jan 20, 2026
Handy Person from Clifton Park, NY
Jan 20, 2026
Pivot shoe
Looking for replacement parts
+2
Home Owner Palo Alto, California
Jan 20, 2026
Home Owner from Palo Alto, California
Jan 20, 2026
Quick Learner Virginia
Jan 20, 2026
Quick Learner from Virginia
Jan 20, 2026
Storm door mortise
Hi -- Do you all carry a replacement for the part shown in photos? thanks!
+2
Quick Learner chesapeake va
Jan 20, 2026
Quick Learner from chesapeake va
Jan 20, 2026
window spring
I can't find any identifying marks on the window or the parts. I can't tell you that the spring is half inch wide
+1
Handy Person Andover, IL
Jan 20, 2026
Handy Person from Andover, IL
Jan 20, 2026
Door handle broke
This is a Legance patio door handle from Thermal Industries. It is a 3 15/16. Company is closed and I cant find. Mounting screws are on side of handle as well.
+1
Contractor Albany NY
Jan 20, 2026
Contractor from Albany NY
Jan 20, 2026
Harvey Broken Part
Any idea what this is and where it can be found
Contractor 37203
Jan 20, 2026
Contractor from 37203
Jan 20, 2026
I need to get a left and right crank for the window shown.
Contacted the supplier of the window and they directed me to you.
Handy Person North Carolina
Jan 20, 2026
Handy Person from North Carolina
Jan 20, 2026
Alumax slide locks
I'm looking for a suitable replacement for this lock.
+2
Handy Person Ballwin, MO
Jan 20, 2026
Handy Person from Ballwin, MO
Jan 20, 2026
In search of replacement rollers
Please let us know if you have replacement rollers available
+2
Handy Person Brentwood
Jan 20, 2026
Handy Person from Brentwood
Jan 20, 2026
Glass sliding door rollers
I can't find rollers that mount with virtal screws
Quick Learner California
Jan 20, 2026
Quick Learner from California
Jan 20, 2026
Window Balance Identification
Hello the only marking on this window balance is 14-3.
Handy Person Midland, Texas
Jan 20, 2026
Handy Person from Midland, Texas
Jan 20, 2026
Sliding window rollers
There does not appear to be any numbers or markings of any sort on the window or the part. In the pictures the roller may be in the wrong slot, they fell out so im not sure if they are in the correct place in the pictures. Should be two two rollers. Product Code: 87-163 looks to be the closest but i ... (cont.)
+2
Quick Learner Dartmouth
Jan 20, 2026
Quick Learner from Dartmouth
Jan 20, 2026
Coil Balance
I have attached the picture of the coil that I am trying to figure out the weight. The stamp on it states “EL”. Which coil would replace this?
Handy Person Detroit area Michigan....
Jan 20, 2026
Handy Person from Detroit area Michigan.
Jan 20, 2026
Appears to be constant force coils
On the other side of this window, the shoe is missing the pivoting barrel, and the bottom of the shoe is broken. The window will no longer stay up. The same is true for the neighboring window, one side the shoe is broken. Need help identifying and purchasing the correct replacement parts. ... (cont.)
Quick Learner United States
Jan 20, 2026
Quick Learner from United States
Jan 20, 2026
Need Face Guide
Lastly, the face guide. 1/2 x 1/2 inch. Thanks.
Quick Learner San Diego
Jan 19, 2026
Quick Learner from San Diego
Jan 19, 2026
Sliding door strike plate
Don't see any brand or markings