Viewing all customer Discussions for:
Door & Window

Quick Learner United States
Aug 14, 2023
Quick Learner from United States
Aug 14, 2023
The part that connects the spring to the plastic piece the window locks into.
On several windows the springs aren't attached. It appears that the part that connects the spring to the piece the windows locks into has broken. I've included an image of what a complete one looks like.
Handy Person alabama
Aug 14, 2023
Handy Person from alabama
Aug 14, 2023
need help ordering the right part!
this model 27" Series 385 Channel Balance Product Code: S385-27 looks close, however the actual length is 28" See Attached. also the stamp number is 27C
+2
Handy Person 41042
Aug 13, 2023
Handy Person from 41042
Aug 13, 2023
Replacement Tilt in Latch - Andersen
Need to confirm which part number these are - (Please see photos - Square top is 2-5/8" long and 11/16" wide. Over all length is 3" with tip of latch extended.) These go to Andersen Tilt in Windows - Top is Fixed Windows and the latches are white. Only the bottom tilts in. I believe they may be vi ... (cont.)
+1
Home Owner Indian Springs, Alabam...
Aug 13, 2023
Home Owner from Indian Springs, Alabama
Aug 13, 2023
Need help finding the right inside replacement handle
I need a replacement for the right inside handle for our sliding glass doors. Model number of the door is on the pictures.
+1
Landlord California
Aug 13, 2023
Landlord from California
Aug 13, 2023
Sliding Window Roller Replacement
I need to replace the roller assemblies for the sliding windows of my home constructed in 1984. The windows are original to the home with metal frames. I have included pictures of the assemblies but haven't removed them yet. I hope the photos are enough to identify the correct replacement. Please le ... (cont.)
Quick Learner Chalotte NC
Aug 13, 2023
Quick Learner from Chalotte NC
Aug 13, 2023
the latch the locks into.
I believe I have a Reliabilt slider door and the latch the lock locks into is broken and I need to replace it.
Quick Learner San Diego, California
Aug 13, 2023
Quick Learner from San Diego, California
Aug 13, 2023
Balancer broken
1.One side of window balancer is broken, should I buy for both side? 2. Can I buy just the broken parts or I need to replace the whole set?
+4
Quick Learner Illinois
Aug 13, 2023
Quick Learner from Illinois
Aug 13, 2023
Sliding patio door screen handle - we think door was original on home from 1979.
Would like to get a replacement handle set for sliding screen door. We believe the door is from 1979 but can find no branding or part numbers outside of the tempered glass info.
Quick Learner Pittsburgh
Aug 13, 2023
Quick Learner from Pittsburgh
Aug 13, 2023
Parts for 400 series Andersen 3-panel casement window
Hi,I am curious if the product code 39-459 traditional folding hardware kit will fit on new (2023) Andersen 400 series casement windows. (We bought a discounted brand-new three section window that was miss-sized when ordering for a project.) The unit did not have the Bezels, locking arms or operator ... (cont.)
Home Owner TX
Aug 13, 2023
Home Owner from TX
Aug 13, 2023
Overlay hinge
I am currently replacing hinges on kitchen cabinet doors. I cannot find hinges that match the holes on the door. The hinge has a long door wing and the first set of screws is 7/8" from the edge of the hinge. The width of the wing is 1 1/2" . The overall size of the hinge is about 2 1/2".I need ... (cont.)
Quick Learner Federal Way, WA
Aug 13, 2023
Quick Learner from Federal Way, WA
Aug 13, 2023
Fay channel balances
The channel balances are OEM from 1987 new home construction. The sash is very hard to move up and down. The metal length is 13". Please advise what series to order. Thanks.
+3
Handy Person San Diego
Aug 13, 2023
Handy Person from San Diego
Aug 13, 2023
Replace balances for Jeld-Wen single hung vinyl window
One of the two balances on a single hung Jeld-Wen vinyl window snapped. *Is it possible to restring it with a weight bearing twine? The length is 22" The width is 9/16" (~1/2 inch) The number is 2140 for 15lbs+ Attached photos of the end caps and metal hook. Please help me identify your replacemen ... (cont.)
+2
Quick Learner Waterford, New York
Aug 13, 2023
Quick Learner from Waterford, New York
Aug 13, 2023
Window casement
One of them is broken and the window doesn't stay up
Quick Learner Pennsylvania
Aug 13, 2023
Quick Learner from Pennsylvania
Aug 13, 2023
Cylinder lock
These are the only pictures I have of the patio door that give anything close to a model number I need to purchase a new cylinder lock as the keys were lost.
Quick Learner Luton, UNITED KINGDOM.
Aug 13, 2023
Quick Learner from Luton, UNITED KINGDOM.
Aug 13, 2023
Replacing 3 coil balances
Hello Swisco Team:I need to replace a window coil balance trio. Coil springs are: 1/2" wide Numbered 9,7,4 (=20) Window panel weighs: 30lbs.Am I right to say that the right replacement is you Series 152? S152-9 S152-7
+6
Handy Person Harbor Springs Michiga...
Aug 13, 2023
Handy Person from Harbor Springs Michigan
Aug 13, 2023
Andersen Double Hung window from 1971
Andersen Double Hung window from 1971
Home Owner Ashford, Ct
Aug 13, 2023
Home Owner from Ashford, Ct
Aug 13, 2023
Need channel balances for wood doublehung tilt windows
We had Marvin windows installed in new home 1981. Several have to be propped open with a stick. They are block and tackle. Marvin no longer offers parts for this year. We are afraid to pry off jambs due to age, and they have no slots. I understand slots can be cut. Would 22" Series 795 Channel Balan ... (cont.)
Home Owner Tallahassee FL
Aug 13, 2023
Home Owner from Tallahassee FL
Aug 13, 2023
No markings
Attention Tim, Here are pictures of the window tilt pin that we are trying to obtain a new tilt pin.
+2
Quick Learner
Aug 13, 2023
Quick Learner
Aug 13, 2023
Searching for Atrium multi point locking mechanism for Atrium 332 patio door
I have a Atrium 332 Sliding Patio Door and the multi point locking mechanism has broken leaving the top locking arm will not move to the unlocked position. The picture shows how the bottom arm has retreated into the unlocked position but the top is still in the locked position. I need a new multi po ... (cont.)
Home Owner PA
Aug 13, 2023
Home Owner from PA
Aug 13, 2023
Crank handle right and left
We're looking to replace both right and left crank handle assemblies. Part number shown is 20810. Casement windows are original to the house, built in 1988. The left assembly is stripped and no longer works. Would like to match both in steel gray to match the window locks. Thank you. ... (cont.)