Viewing all customer Discussions for:
Door & Window
Quick Learner
Jul 12, 2023
Quick Learner
Jul 12, 2023
need help
The door handle mounting holes are 3 and 15/16 in. The holes for the mechanical insert on the door is 11 in. The mounting holes for the plate on the door wall is 10 inches. Hope that is enough information to identify the parts needed.
Handy Person
USA
Jul 12, 2023
Handy Person from USA
Jul 12, 2023
Help in finding replacement window parts
Good morning! I have attached several photos of sash pivot bars that we are looking for replacements for. Can you tell me if these are available still through your company? We are looking for a quantity of 10 each. These are for windows installed 13 years ago. Please advise if these are availabl ... (cont.)
Contractor
Highland Park
Jul 12, 2023
Contractor from Highland Park
Jul 12, 2023
Need a top track and hinge mechanism from Truth for a casement window.
Hello, I'm looking for a replacement top track/hinge combo for a casement window. I have added pictures, unfortunately the person taking measurements didn't do the best job. But two numbers are visible on the hardware I need next to the Truth logo on the arm I have 307448 and the other arm reads 3 ... (cont.)
Quick Learner
USA
Jul 12, 2023
Quick Learner from USA
Jul 12, 2023
Sash Window Locks
Do you carry sash window locks like the one on the left? I have some to replace and can't find ones like this. The gray one was installed when the house was built but that was only 25 years ago, not old enough for the older cam-style locks. I have purchased from you a set of the white lock on th ... (cont.)
Quick Learner
Jul 12, 2023
Quick Learner
Jul 12, 2023
Searching for AC12 / AC58 series vinyl window replacement part
I need replacement pivot shoes for American Craftsman vinyl windows purchased in August 2011.
Quick Learner
Milwaukee, WI
Jul 12, 2023
Quick Learner from Milwaukee, WI
Jul 12, 2023
Replacement lock
I need a replacement lock for an Andersen double hung series 200 window in white. The part of the lock that connects to the keeper is broken off, so the window cannot be locked. Thank you.
Home Owner
Sparrowbush, NY
Jul 12, 2023
Home Owner from Sparrowbush, NY
Jul 12, 2023
Arm keeps coming loose
I think this is an old Anderson wood awning window. One of the "keepers " won't maintain grip on the pin on the end of the arm. Looking for this part before I cut off the pin, drill a hole and stick a bolt in it. Thanks, Jim
Quick Learner
Jul 12, 2023
Quick Learner
Jul 12, 2023
Window balance
Hello. Please see attached pictures and advise if you have any of these. It is QSI window
Quick Learner
illinois
Jul 12, 2023
Quick Learner from illinois
Jul 12, 2023
tilt window balance replacement
I need two tilt window balances. It might be a Jeld Wen replacement window 20+ years old purchased from Menards. It does not have a metal channel.Length of spring (untensioned): 23 inLength of spring and block tackle assbly (untensioned): 34-3/4 inChanneldepth: 9/16 in, just over a half inchChannel ... (cont.)
Quick Learner
Boston
Jul 12, 2023
Quick Learner from Boston
Jul 12, 2023
Sliding door latch
Could you help me figure out this door latch
Handy Person
California
Jul 12, 2023
Handy Person from California
Jul 12, 2023
need your shoe to be double thick
I thought your 15-177 shoe looked like the closest match to my pivot lock shoe, but it's not thick enough. My shoe is 13/16" thick, but the 15-177 is only 9/16. How do I make up that quarter inch?
Quick Learner
Roseburg
Jul 12, 2023
Quick Learner from Roseburg
Jul 12, 2023
Replacement lock
Looking for replacement lock. 5200 narrow style AAME/NWWDA 101/IS 2.97
Handy Person
Hercules, CA
Jul 11, 2023
Handy Person from Hercules, CA
Jul 11, 2023
Sliding Patio Door Rollers
Hello, hope these pictures will give you an idea of the roller type I need. The measurements of L 2.25 x H 1.5 x W 0.75 are approximate.
Quick Learner
Rhode Island
Jul 11, 2023
Quick Learner from Rhode Island
Jul 11, 2023
Parts to order identification
Approximately 1.25 inch wide 2 1/8 high 9/16 thick
Quick Learner
Rockford, MI
Jul 11, 2023
Quick Learner from Rockford, MI
Jul 11, 2023
Help identifing type of casement crank replacement
Hello! I have some bad window cranks I would like to replace but can not find part number or make anywhere on them. Can you help me identify them please? Chris
Home Owner
Cleveland
Jul 11, 2023
Home Owner from Cleveland
Jul 11, 2023
screen parts
I am looking for tilt corners and slide bolts for screens of old storm windows. The frame is 3/8 on the back
Quick Learner
montrose, colorado
Jul 11, 2023
Quick Learner from montrose, colorado
Jul 11, 2023
window channel balance
The channel balance is 24" long
Quick Learner
Nebraska
Jul 11, 2023
Quick Learner from Nebraska
Jul 11, 2023
This unit popped out of my window when a string popped off
Is this part available or even a one piece part I can put in window so it will slide up and down these are tilt windows Thank you
Home Owner
Asheville, NC
Jul 11, 2023
Home Owner from Asheville, NC
Jul 11, 2023
Tilt Latch Replacement for Ellison Windows
This latch is for an Ellison Window (tilt). The latch is 3 1/2" long x ~1 " wide. The screw centerline is 2". Can you match that for me? I am going to need several of them. Thank you, Brian
Quick Learner
Portland, OR
Jul 11, 2023
Quick Learner from Portland, OR
Jul 11, 2023
Nuprime aluminum double hung window
Hello,I'm trying to identify the correct channel balance for my Nuprime window. Both balances are broken and I also need matching top sash's. Balances are 25 inches long with 2420 stamp. Please advise.Thanks,Craig