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Door & Window

I would like assistance in identifying which window pivot bar in your parts, would satisfy my need. Thank you for your assistance. Ken

The description of 39-032 and 39-031 describe the Offset as downward. I can not tell from the picture (since there is no side view of it) if this is what I need. The ones I need need, have to go up toward the clip stud bracket. Could you please confirm if this does that. Thanks Gary ... (cont.)

After reviewing images on your Web site, I think I need to order 35" Series 795 Channel Balance Product Code: S795-35. I will include pictures. Although the balances I need to replace have a 35B stamp, I think I should bump up to a 35C since the sash weighs 23 pounds. FWIW, there are two sashes in ... (cont.)

16 pairs needed. Thanks!

after taking the part out of the door, it shows only 50/92 stamped on it. it does not show manufacturer. dimensions are 8-1/8 in height, 2-1/2 in wide and 1/2 in thick. it has deadbolt keyed from outside. can you find this part?thanks Jay

Old sliding door from late 60's or early 70's

I'm having difficulty determining if the chanel balance I need to order is the the 380 or 385 series. With the pictures I've provided can you please help determine which part I need. I can provide additional photos if needed. thank you advance for your help. Deanna

I am looking for a screen holder to lock the screen with the windows

26 3 bx cmc 7

I need mechanisms for both left and right sides. What numbers I could find are labeled on one of the attached photographs.Please advise availability and prices.Thank You!Bob

Looking to order 2 crank handles

Hi, i'd like to change the look of these handles ... what handles do you sell that would work as replacements?thanksdavid

Good Afternoon,We have a retail store in Elizabethtown, NC in a building that is decades old. We had issues with the windows so we have ordered parts from your store and the men were here today to install the new parts in my old windows. Of the four windows that we have, two of the windows are wor ... (cont.)

Screen clip and spring latch ?

My outside handle is broke. Screws 3-15/16" apart. Door is 1-5/8" thick. How much long is screws for handle?

HI, I ordered the 36" series 900 for the replacement, however, the original as shown in the pics is not spiral type, just a spring. What is the product recommendation as some of my windows require a 36" and the other size is 29 1/2"

Hi, I need to replace some spiral balances on non-tilt aluminum windows. The ones I'm taking off are green tip, 9/16, 24". When going to order replacements on your site, I note that you do not offer that size in green. Which one would you recommend? tx Donald

My door is still in position so I can't compare nor get dimensions. Which roller should I order for 5500/5700 sliding door?

Hi, I am trying to locate replacement parts for the double hung window on your website, but so far I am not able to find any matching parts. Please find attached photos of the window parts and let me know if you have any of these parts available. Thank you.

I need both sides and screws for each item shown.